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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,107 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,107 reviews

October 21, 2024

Very efficient. Always pleasant. Make service visits a breeze, even when you need a loaner car More

by Mphil528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2024

Very knowledgeable and friendly service. Comfortable waiting area and continuous communication on status of car. More

by eluberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gray
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Good reception. Comfortable waiting room But waiting time far too long for a maintenance service (3h) More

by vferryhering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillen
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Oct 21, 2024 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 18, 2024

Waited 3 hours for a run flat slow leak. I was told 1 1/2 hours. Never updated on the progress. They replaced the tire. 3 hours to replace a tire. The female service clerk who advised More

by patmcguane81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Gordon
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Oct 25, 2024 -

Ira Lexus Danvers responded

patmcguane81, We are sorry to hear about the extended service time and communication. Our service director Rick Chase will be reaching out to discuss this. His contact info, is rchase@group1auto.com, 978-739-8619. Thank you Willy Moy General Manager

October 17, 2024

Great Service, everyone was extremely courteous, they also washed and vacuumed the vehicle. The service was completed on time as promised! My advisor was very professional! More

by Ghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Gullen. 5 stars , Richard Ladd
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Oct 19, 2024 -

Ira Lexus Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 16, 2024

I had my vehicle in to the service center for a couple of warranty issues. I worked with Bryanna and she kept me updated on the status of my vehicle every day it was there. When i had a question, she immedia More

by Bombsquad234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
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Oct 19, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2024

Very attentive. I was just asking for info on a vehicle. They answered all my questions on the vehicle. I didn't feel rushed because I was just looking. I ended up More

by rhonda.killilea57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Rodriguez , Mehman Abdulsalamov
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Oct 19, 2024 -

Ira Lexus Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 16, 2024

I had great service from start to finish. I’d recommend to anyone. Nice facility, too! More

by Trish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ira Lexus Danvers responded

Hi Trish, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

October 15, 2024

We are always satisfied with Jennifer Perry and the Service Team at IRA Danvers Lexus. More

by stevedee808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Jones
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Oct 18, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer Perry and the team here at Ira Lexus! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2024

Friendly, competent, on-time service. Nice waiting room with coffee, snacks and wifi. All good. More

by bsteul
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 18, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

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