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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,105 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,105 reviews

November 24, 2024

Great service. Mark was very good. Had to wait while car being serviced Comfortable waiting room. More

by rumab4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Nov 26, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

Waited too long for oil filter battery. .paid too much going back to other dealership More

by Chambo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham
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Nov 27, 2024 -

Ira Lexus Danvers responded

Chambo3 Thank you for the feedback. We apologize for the extended delay and would like to review the pricing with you. Please reach out to our service management team. Rick Chase, rchase@group1auto.com 978-739-8619 or Brendan DeAngelis bdeangelis@group1auto.com 978-739-8611. Thank you. Willy Moy General Manager

November 22, 2024

Mark is an outstanding rep. I feel fortunate to have him for our rep. He is the best! More

by tmgarron50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

They are friendly, courteous and efficient in the service department. Always gotten good service there More

by Jgillis2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Nov 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

Great customer service, they worked with us on repairs and cost. Tyler, service representative was very nice and informative. He kept us posted on what was going on and how long our repairs would take.. D More

by cjanerice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa, service representative. 5*, Daniel Barrantes
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Nov 22, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff Tyler and Danny to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 22, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff Tyler and Danny to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2024

The best service team in the industry! I have owned cars from several luxury car manufacturers; none come close to providing the level of service that IRA Lexus of Danvers provides. Over 3 More

by Mchatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Nov 21, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

95 excellent service, good job, very friendly, very clean , good coffee and treats, easy to get to it . Thank you More

by laura43675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Nov 21, 2024 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2024

Friendly, communicative, efficient, knowledgeable, very customer friendly experience.. Good outcome as well. Thank you Glad you late receptive to feedback More

by Hhoch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe, Jack Williams
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Nov 19, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2024

Great customer service! Very attentive and they always try to do the job as quickly as possible. I love the convenience of having a car to drive off with if needed and that More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis , Jack Williams
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Nov 19, 2024 -

Ira Lexus Danvers responded

Hello Elle, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

Service rep (Dennis)was excellent a d went above and beyond he was well informed , and kept us up to date on car status More

by janisbanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pellegrino
Report | Print
Nov 19, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

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