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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
719 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 719 reviews

February 18, 2024

Very kind and helpful when I went in to have my second key programmed and a service. More

by Jenn P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words Jenn! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 16, 2024

My experience purchasing a vehicle at IRA Lexus Danvers with Mike Walsh and Tom Chausse was exceptional! From start to finish Tom was professional, knowledgeable and went above and beyond to ensure my purc More

by janeperreault
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Banich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear about your exceptional experience purchasing a vehicle at Ira Lexus of Danvers with Mike and Tom. It's wonderful to know that Tom provided professional and knowledgeable service, going above and beyond to ensure a smooth purchase. Recommendations from satisfied customers like yourself are valuable, and we appreciate your kind words. Safe travels in your new vehicle!

Helpful
February 15, 2024

Jennifer Perry was excellent- wonderful customer service! ! Very accommodating dealership and friendly. Can’t say enough!! More

by amvr103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Feb 17, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear about your excellent experience with Jennifer and our dealership! Providing wonderful customer service and being accommodating are top priorities for us. Thank you for your kind words, and we'll be sure to pass along your appreciation to Jennifer. We appreciate your business and look forward to serving you again in the future!

Helpful
February 15, 2024

Dropped car off for 70K service Brendan is always awesome. Thank you & will come back for sure. More

by Locquy
Recommend Dealer
Yes
Employees Worked With
Brandon
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Feb 17, 2024 -

Ira Lexus Danvers responded

We're delighted that Brendan provided awesome service during your 70K service. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

Helpful
February 12, 2024

The service department at Ira Lexus in Danvers has provided me with consistent excellence for > 10 years. I highly recommend them without reservation. They know their customers and they do the job c More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Ira Lexus Danvers responded

Thank you, Joe, for sharing your positive experience with the service department at Ira Lexus in Danvers. We're delighted to hear that you've consistently received excellent service for over 10 years. It's great to know that Jennifer and the service technician, Manny, have provided you with professionalism and exceptional service. We appreciate your loyalty and recommendation. Safe travels!

Helpful
February 12, 2024

Very pleasant staff , work done in a timely manner. Nice lounge & well staffed with treats & beverages More

by Squirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Feb 13, 2024 -

Ira Lexus Danvers responded

We're glad to hear you had a pleasant experience with the staff and that the work was done in a timely manner. A comfortable lounge with treats and beverages can certainly enhance the overall service experience. Safe travels!

Helpful
February 12, 2024

Excellent customer service. The technician Dakota was very personable and helpful. He made the experience comfortable and I anticipate coming back fir services. More

by lafontaine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Feb 14, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had an excellent experience and that Dakota provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
February 11, 2024

The Manager was excellent. He was the one who asked if he can help me when other people acted like they were busy. He was very nice and helpful . More

by mgllfraancois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
February 10, 2024

The sales team demonstrated remarkable attention to detail, ensuring that every aspect of our purchase was handled with care and precision. They addressed all our concerns promptly and made sure that w More

by Sanam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear that the sales team demonstrated remarkable attention to detail and ensured that every aspect of your purchase was handled with care and precision. It's great to know that they addressed all your concerns promptly, leaving you with full confidence in your decision. We appreciate your business and hope you enjoy your new vehicle!

Helpful
February 09, 2024

My car was towed in on Thursday morning and was ready to be picked up before noon. Dennis did a great job of keeping me informed and explaining everything that was needed! More

by Mare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in service
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Feb 13, 2024 -

Ira Lexus Danvers responded

We're glad to hear that Dennis did a great job keeping you informed and explaining everything needed for your car repair. It's wonderful that your car was ready for pickup so quickly. We appreciate your business and look forward to serving you again in the future!

Helpful
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