Ira Lexus Danvers

From start to finish, we felt welcomed and treated professionally by Abraham who oversaw the service of our Lexus GS 350 from start to finish. I would highly recommend him and the Ira team to anyone r professionally by Abraham who oversaw the service of our Lexus GS 350 from start to finish. I would highly recommend him and the Ira team to anyone reading this review. More

I had such a great experience from the time I walked in the door, to the time I purchased and picked up my vehicle. Rick on the Sales team and Geoff on the Finance team were very instrumental in my decisio the door, to the time I purchased and picked up my vehicle. Rick on the Sales team and Geoff on the Finance team were very instrumental in my decision to buy at Ira. Both gentlemen were very patient and kind. Thank you for the great experience! More

Rob was excellent to work with from start to finish, he was extremely timely and knowledgeable with my new vehicle !!! was extremely timely and knowledgeable with my new vehicle !!! More

short visit to fill my tires with nitrogen and get a new key for car, all went well smoothly key for car, all went well smoothly More

Dennis always provides me with all the details on my vehicle. Gets me as much of a discounted on the prices. Very awesome advisor. We have a good relationship been dealing with him for years. I give him vehicle. Gets me as much of a discounted on the prices. Very awesome advisor. We have a good relationship been dealing with him for years. I give him a five stars high five More

My friend and I planned going to several dealerships in Danvers. Ira Lexus was the first one we visited. We were very impressed with Ed Cho, Lexus Representative. Then we went to a different auto dealers Danvers. Ira Lexus was the first one we visited. We were very impressed with Ed Cho, Lexus Representative. Then we went to a different auto dealership. After that we looked at each other and said…let’s go back to Lexus to look at several dealership lots. We More

Service desk personnel were very professional and kind! A big shout out to Bryanna Bernard. kind! A big shout out to Bryanna Bernard. More

Ed Cho was my sales person and he was outstanding. Great experience because of Ed Great experience because of Ed More

Best dealership friendly and knowledgeable employees. Helpful information regarding your Lexus always smiling trustworthy personal Helpful information regarding your Lexus always smiling trustworthy personal More

Run don’t walk away from this horrendous dealership. This was the absolute worst experience I have ever had at a car dealership they were extremely rude and unprofessional. I drove over an hour to loo This was the absolute worst experience I have ever had at a car dealership they were extremely rude and unprofessional. I drove over an hour to look at a car they marketed as certified preowned which should mean any issues with it have been taken care of however the wheels and rims were completely destroyed and the side had a giant body scratch this was never shown in photos or indicated anywhere in the listing. Then I had to deal with Carl who could barely speak English and was so rude and demeaning he made me wait two hours to give me an insulting offer for my trade in and said under no circumstances would they negotiable the cars price or the price they gave me for my trade in. I left and went to Watertown Lexus they were absolutely amazing everything about it was wonderful please don’t do business here save yourself a terrible experience. More