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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
953 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 953 reviews

September 13, 2024

Staff was friendly and concerned about my needs. They didn’t try to sell me any services that I didn’t need. The Service Manager, Mark M. was great and easy to work with. I would definitely service More

by LSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2024

The sales team is not high pressure while the service team follow up and performance is outstanding. No complaints. More

by dlcesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
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Sep 15, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 13, 2024

Courteous and professional from the moment you arrive I’ve had my vehicle serviced there three times since I bought it and it’s been like that every time More

by Nuzzojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

I needed to bring in my Lexus for service. The service manager Brendan along with Bryanna The assistant service manager were able to answer all my questions and explained everything in detail. More

by Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna Bernard , Peter ( technician)
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Sep 15, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

September 10, 2024

Bryanna B. Very pleasant and cortiious.The waiting/ cafe is clean and welcoming.Happy and comfortable. More

by Mariasoledad.morado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna B.
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Sep 13, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Bryanna! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2024

Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great More

by Khampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Deangelis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Ira Lexus Danvers responded

Khampa, Please reach out to our service management team for more detailed information regarding your concerns. Rick Chase, Service Director, rchase@group1auto.com 978-739-8619. Thank you, Willy Moy General Manager

September 08, 2024

Mark McLean was pleasant and professional Explained the service being done and called to let me know when vehicle was ready. Highly recommend Mark. Also like to mention that was greeted by Tom Middleton More

by richneck21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a great experience with our team! Thanks for the recommendation, and have an amazing day!

September 07, 2024

Great service, Dennis helped get my car serviced (timing belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Ira Lexus Danvers responded

Hi Missy, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Lexus! Thanks again for the recommendation, and have an amazing day!

September 07, 2024

Great customer service ! Was in touch with me about the status of the service. Very nice to deal with. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 09, 2024 -

Ira Lexus Danvers responded

Hi Stephanie, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

As always, the service was exceptional and it was a true pleasure working with everyone involved. More

by duarteoliveira7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
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Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Thank you, and have a fantastic day!

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