Ira Lexus of Danvers
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Abraham is very honest and tells you how long the service will take. He is very good will take. He is very good More
Great team to work with especially O. G., who went above and beyond. He was especially helpful and patient working with my wife on getting the Lexus app up and running as well as working w G., who went above and beyond. He was especially helpful and patient working with my wife on getting the Lexus app up and running as well as working with the Falmouth [ME] town hall. Also appreciate the financial team working through the registration issues with our trade-in. Delivery to Falmouth saved us a day and 200 miles when we were on a short time line. More
I previously completed this but had the wrong name. John Luna assisted me and was great. He combined my service and then was able to add on the recall and inspection sticker. This saved me three trips. John Luna assisted me and was great. He combined my service and then was able to add on the recall and inspection sticker. This saved me three trips. He also assisted with fixing my Bluetooth and CarPlay problem. He is highly personable and helpful and a valued employee. I’d work with him again. More
Pleasant staff, video of my car being serviced and showing tires off and evaluation. Timely work. showing tires off and evaluation. Timely work. More
John M. was great to work with. He clearly explained what my car required for service. He also coordinated the recall at the same time off of this appointmen was great to work with. He clearly explained what my car required for service. He also coordinated the recall at the same time off of this appointment and even got my inspection sticker done. This saved me three separate appointments. Upon picking up my vehicle, I remembered that a my car kept having trouble pairing with the Bluetooth and Apple CarPlay. He took time and was able to fix this issue that I've been having for months. John went the extra mile to assist me. He is a valued employee and I would definitely work with him again. More
Fantastic service experience from scheduling thru completion of service. excellent customer service and communication throughout. Comfy waiting area with a quieter waiting area off to the side where completion of service. excellent customer service and communication throughout. Comfy waiting area with a quieter waiting area off to the side where one can get some work done while waiting. More
I have found everyone that I’ve dealt with to be friendly, professional and helpful. Keep up the good work! friendly, professional and helpful. Keep up the good work! More
Abraham is by far one of the best customer service experiences I’ve ever had across the board. Very professional, very friendly, and made the process so smooth. experiences I’ve ever had across the board. Very professional, very friendly, and made the process so smooth. More
Every step of this process was professional informative and helpful. Ed Cho was so knowledgeable patient and thorough. The best sales experience I’ve ever had buying a new car. He spent probably close to and helpful. Ed Cho was so knowledgeable patient and thorough. The best sales experience I’ve ever had buying a new car. He spent probably close to 8 hours with me in my 3 visits to complete the process. I’m 77 years old and needed a lot of recent info since my last car was 15 years old ((not a Lexus) . I’m looking forward to experiencing Lexus further help and services More
I had a great experience at Ira Lexus! Bryanna took care of me and was so nice, helpful, and professional. I showed up without an appointment because I was having an issue with my car, and Bryanna took care of me and was so nice, helpful, and professional. I showed up without an appointment because I was having an issue with my car, and they were able to get it fixed as quickly as they could. Bryanna explained everything thoroughly and made sure I understood what was going on with my car. Everyone I interacted with there was extremely friendly, welcoming, and helpful. They made the whole process super easy and stress-free. Definitely recommend Ira Lexus and Bryanna! More




