Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Lexus Danvers

Danvers, MA

Overview
Reviews
4.8
1,557 Reviews
Call Dealership (978) 739-8705
View Awards

101 Andover Street Route 114

Danvers, MA

01923

Directions

By Type

Showing 1,557 reviews

December 11, 2023

My experience was excellent. The waiting room was comfortable. My service advisor kept me posted on the progress of my vehicle. Great job Lexus! More

by Julieb513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Budrey
Report | Print
Dec 13, 2023 -

Ira Lexus Danvers responded

That sounds like a fantastic experience! A comfortable waiting room and regular updates on your vehicle's progress can make a service appointment more pleasant. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Service team is great. I like working with Mark McLean! Service was completed in a timely manner. More

by karen.kezerian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 13, 2023 -

Ira Lexus Danvers responded

It's wonderful to hear about your positive experience with the service team at Ira Lexus of Danvers, especially with Mark! Timely service completion is always appreciated, and having a service advisor you enjoy working with can make the experience even better. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Great cars and great service! I’m on my third Lexus!!! Honest dealership! Very efficient ! More

by Dvdsurette004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 12, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Great people professional and very polite and efficient , they covered all my concerns and needs More

by victorpalmerin64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Deangelis , Rick Chase
Report | Print
Dec 12, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Professional, polite and to the point with all matters with my concerns and vehicle needs More

by Jackmich3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cassidy
Report | Print
Dec 08, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Always very professional. . they explain what the problem is and how much it cost fir each repair More

by beatle2477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Report | Print
Dec 08, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very professional and dedicated to customer. Provided all the information required for car inspection and the work performed. More

by pierre_esteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 08, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Excellent service! This was the first time bringing my Lexus SUV in for service and was very happy with the results. Cassidy was wonderful. More

by Moynihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Report | Print
Dec 08, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had an excellent experience and that Cassidy provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

John Ponce is simply awesome! He’s fair, transparent and accomdating. I will always lease or buy my cars from him. More

by Plivermore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ponce
Report | Print
Dec 06, 2023 -

Ira Lexus Danvers responded

Congratulations on your new vehicle! We are thrilled that John provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 04, 2023

Once again an excellent experience with the service department! Service advisor Mark McLean always go above and beyond- thanks again Mark More

by Lexusfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 06, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Mark went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
105
106
107
...
156