Ira Lexus Danvers | Page 103

Fantastic, positive and helpful John was very accommodating and helpful! Great trade in and price! This is our 3 Lexus from Ira! Will certainly recommend your dealership to famil John was very accommodating and helpful! Great trade in and price! This is our 3 Lexus from Ira! Will certainly recommend your dealership to family and friends. More

Customer Service is Platinum With a busy family and work schedule, comforting to know my service experience will always be top notch. Flexible drop off times, my loaner car is al With a busy family and work schedule, comforting to know my service experience will always be top notch. Flexible drop off times, my loaner car is always waiting for me, and they keep in touch readily w any questions. Pleasant and knowledgeable Service Manager and staff. More

Outstanding Service Saena was a true pleasure to work with throughout the entire process of purchasing my first Lexus. She listened attentively as I described my needs; Saena was a true pleasure to work with throughout the entire process of purchasing my first Lexus. She listened attentively as I described my needs; thoroughly explained all available options; and processed all the necessary paperwork seamlessly. A consummate professional who fully understands the value and meaning of customer service; my first experience purchasing a Lexus was truly an outstanding one thanks to Saena! More

Routine maintenance Excellent service advisors! Great experience . Did not to get Rate last time I was there for a quick pit stop. Service was excellent! Today routine m Excellent service advisors! Great experience . Did not to get Rate last time I was there for a quick pit stop. Service was excellent! Today routine maintenance And that was great as well! More

Efficient and effective I worked with Saena Nikolas. She is an awesome sales rep. She gathered my requirements and got me exactly what I needed. I wish other sales people cou I worked with Saena Nikolas. She is an awesome sales rep. She gathered my requirements and got me exactly what I needed. I wish other sales people could learn how to listen from her! I'm getting my third lexus from Ira and will likely get my forth as well. More

Service on my 430 LS Mr. DeAngelis was extremely helpful and knowledgeable about what I needed for service. He is an asset to your dealership and I hope he helps me every Mr. DeAngelis was extremely helpful and knowledgeable about what I needed for service. He is an asset to your dealership and I hope he helps me every time I come in. More

TYNA TOEK is awesome. I brought my car here for service many time. Most of the time I get random advisor, but many time I end up TYNA TOEK. She is awesome. Very helpful I brought my car here for service many time. Most of the time I get random advisor, but many time I end up TYNA TOEK. She is awesome. Very helpful More

70,000 mile service Brendan D. does a great job assisting me with my service needs. Brendan is prompt getting back to me and keeps me in the know should anything arises Brendan D. does a great job assisting me with my service needs. Brendan is prompt getting back to me and keeps me in the know should anything arises regarding my service with no surprises. ***** More

Good Service Good service. Nice consultants. My car was always nice and clean. The only issue at that the dealer needs to improve is answering service. I called a Good service. Nice consultants. My car was always nice and clean. The only issue at that the dealer needs to improve is answering service. I called a few times, but nobody answer the calls, so I went down there and they left me in the waiting room for half an hour. More

I had a positive experience at Ira Lexus I had my car serviced . The staff was knowledgeable and professional. The waiting area is very comfortable. Overall , a great experience and would re I had my car serviced . The staff was knowledgeable and professional. The waiting area is very comfortable. Overall , a great experience and would recommend Ira Lexus to friends and family. More