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Ira Lexus Danvers

Danvers, MA

Overview
Reviews
4.8
1,565 Reviews
Call Dealership (978) 739-8705
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,565 reviews

February 12, 2024

The service department at Ira Lexus in Danvers has provided me with consistent excellence for > 10 years. I highly recommend them without reservation. They know their customers and they do the job c More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Manny Rosa
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Feb 14, 2024 -

Ira Lexus Danvers responded

Thank you, Joe, for sharing your positive experience with the service department at Ira Lexus in Danvers. We're delighted to hear that you've consistently received excellent service for over 10 years. It's great to know that Jennifer and the service technician, Manny, have provided you with professionalism and exceptional service. We appreciate your loyalty and recommendation. Safe travels!

February 12, 2024

Very pleasant staff , work done in a timely manner. Nice lounge & well staffed with treats & beverages More

by Squirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Feb 13, 2024 -

Ira Lexus Danvers responded

We're glad to hear you had a pleasant experience with the staff and that the work was done in a timely manner. A comfortable lounge with treats and beverages can certainly enhance the overall service experience. Safe travels!

February 12, 2024

Excellent customer service. The technician Dakota was very personable and helpful. He made the experience comfortable and I anticipate coming back fir services. More

by lafontaine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Feb 14, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had an excellent experience and that Dakota provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 12, 2024

The Manager was excellent. He was the one who asked if he can help me when other people acted like they were busy. He was very nice and helpful . More

by mgllfraancois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Feb 13, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 10, 2024

The sales team demonstrated remarkable attention to detail, ensuring that every aspect of our purchase was handled with care and precision. They addressed all our concerns promptly and made sure that w More

by Sanam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
Report | Print
Feb 13, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear that the sales team demonstrated remarkable attention to detail and ensured that every aspect of your purchase was handled with care and precision. It's great to know that they addressed all your concerns promptly, leaving you with full confidence in your decision. We appreciate your business and hope you enjoy your new vehicle!

February 09, 2024

Very friendly, courteous staff, and prompt service. Will always take my SUV here for service. More

by tjsurgtech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Feb 13, 2024 -

Ira Lexus Danvers responded

We're delighted to hear that you had a positive experience with our friendly, courteous staff and prompt service. Thank you for choosing us for your SUV service needs. We appreciate your business and look forward to serving you again in the future!

February 09, 2024

Great experience at Ira Lexus, our agent was just great went above and beyond until we found the right car for us. More

by Evanjuli.blanco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
Report | Print
Feb 13, 2024 -

Ira Lexus Danvers responded

We're delighted to hear that you had a great experience at Ira Lexus of Danvers and that your agent went above and beyond to help you find the right car. We appreciate your business and look forward to serving you again in the future!

February 09, 2024

My car was towed in on Thursday morning and was ready to be picked up before noon. Dennis did a great job of keeping me informed and explaining everything that was needed! More

by Mare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in service
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Feb 13, 2024 -

Ira Lexus Danvers responded

We're glad to hear that Dennis did a great job keeping you informed and explaining everything needed for your car repair. It's wonderful that your car was ready for pickup so quickly. We appreciate your business and look forward to serving you again in the future!

February 08, 2024

Brendan is my go to guy there, always gets me in and out quickly. Tells me about issues with my car, answers all my questions. Does an outstanding job. More

by tconnors.1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis, Thomas Middleton, Robert Melloni
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Feb 10, 2024 -

Ira Lexus Danvers responded

Thank you for your positive feedback about Brendan! We're thrilled to hear that he is your go-to guy, always ensuring a quick turnaround, providing information about your car's issues, and addressing your questions. Your satisfaction is our priority, and we appreciate your recognition of Brendan's outstanding job. We appreciate your business and look forward to serving you again.

February 06, 2024

The service representative Am Cassidy was great and very helpful. He is a real gentleman More

by ncatinazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An Cassidy, Thomas Middleton
Report | Print
Feb 09, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Am provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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