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Ira Lexus Danvers

Danvers, MA

Overview
Reviews
4.8
1,602 Reviews
Call Dealership (978) 739-8705
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,602 reviews

March 23, 2024

It’s excellent and the waiting room is very clean and beautiful. People at the dealership are very nice and they tried to help the customers More

by ainguyen511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Mar 28, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Mar 29, 2024 -

ainguyen511 responded

Excellent dealership

March 23, 2024

Service was great took car of my car and even though they were busy I felt taken care of and not rushed! Great service department More

by Erica Sarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember. Female not listed
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Mar 28, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

Gene is the best! Great guy to buy a car from, he’s a friendly guy with great communication. When we picked up the car, it had a big red bow on it! Great experience More

by Anna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Banich, Oltion Gjimara, Gene Porzio
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Mar 27, 2024 -

Ira Lexus Danvers responded

That sounds like a wonderful experience! We're thrilled to hear that Gene provided you with great service and communication during your car purchase at Ira Lexus of Danvers. The big red bow on your car adds a special touch to the experience. Thank you for sharing, and enjoy your new car!

March 22, 2024

Dennis Pelegríno was very helpful and attentive. The time frame he gave me was met. More

by normclaeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Peligrino
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Mar 23, 2024 -

Ira Lexus Danvers responded

We appreciate your feedback about Dennis. We strive to meet our customers' expectations and provide attentive service.

March 21, 2024

Great experience from scheduling, test drive, negotiating options and cost, closing financials and maintenance, and finally pick up. More

by TullaxhiuRD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goeff Garden, James Brooks, Nicolette Moriarty, Jake Summit, Carol Sarkisian
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Mar 22, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. Enjoy your new vehicle! We look forward to assisting you in the future.

March 20, 2024

Clean organized prepared for the visit. Honest and informative Staff are always pleasant Cars are always ready as explained More

by pm.vath.fnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy, Thomas Middleton
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Mar 22, 2024 -

Ira Lexus Danvers responded

Thank you for sharing your positive experience! We're glad that you found our dealership clean, organized, and prepared for your visit. Providing honest and informative service is important to us, and we're pleased to hear that our staff met your expectations.

March 20, 2024

Dennis is the best . He’s so friendly , efficient and professional . . He’s also very helpful More

by Deborahboudreau81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellagrino
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Mar 21, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Dennis provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 19, 2024

Rick KIZNER was very good with communication. They gave me many options. I was happy with my trade in value. Abraham Guillen was excellent as well. He helped with all the features. More

by sullivanjam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen, Willy Moy, Mehman Abdulsalamov, Richard (Rick) Kizner
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Mar 22, 2024 -

Ira Lexus Danvers responded

It's great to hear that Rick and Abraham provided you with a positive experience at the dealership! We're glad Rick was good with communication and provided you with options, and that you were happy with your trade-in value. We're also pleased to hear that Abraham was excellent in helping you with all the features of your vehicle. Enjoy your new vehicle!

March 18, 2024

Fabulous as usual. Dennis took care everything. Needed new tires and brakes. Called on Tuesday, got an appointment on Thursday at 10. Had the valet service. Car picked More

by Getreidegasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino, Frank Carchedi
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Mar 22, 2024 -

Ira Lexus Danvers responded

That's wonderful to hear! We're thrilled that you had a fabulous experience, especially with Dennis taking care of everything for you. It's great that you were able to get new tires and brakes quickly and efficiently. We appreciate your kind words about our valet service and loaner car options, as well as your satisfaction with your Lexus RX350. Thank you for choosing us as your dealer, and we look forward to continuing to provide you with great service in the future.

March 18, 2024

Tom Chausse was great to deal with -- no high pressure sales tactics. Felt like I was treated openly and honestly the whole time and he was more concerned about getting me into the right car, then just ma More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Banich, Thomas Chausse
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Mar 19, 2024 -

Ira Lexus Danvers responded

Thank you Shawn for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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