Ira Lexus of Danvers
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Your service and replacing the Lexus letters on the back of my car was excellent although costly. Dealing with Eli your service manager was wonderful and easy. Overall. it was nice dealing with the Lexus se of my car was excellent although costly. Dealing with Eli your service manager was wonderful and easy. Overall. it was nice dealing with the Lexus service department. More
The whole visit, to test drive, to selecting vehicle and purchase js smooth and done in a couple of hours. One of the best experience I have had. purchase js smooth and done in a couple of hours. One of the best experience I have had. More
All work done explained in details. Any issues resolved quickly. Great to work with Assistant Manager John Luna and Manager Rick Chase.. This is my service dealership to go to!!! Any issues resolved quickly. Great to work with Assistant Manager John Luna and Manager Rick Chase.. This is my service dealership to go to!!! More
Bought my 2022 as a CPO and I have been back for maintenance twice and they tell me it is not listed as a CPO even though it shows that it was purchased as on. Both times they have said that someone maintenance twice and they tell me it is not listed as a CPO even though it shows that it was purchased as on. Both times they have said that someone will call to fix it and that call never comes. It makes me wonder if this is common practice counting on some people giving up and just paying. More
Service provided efficiently and promptly. Easy to book and modify on line. Very professional service center with high quality waiting area. Easy to book and modify on line. Very professional service center with high quality waiting area. More
Wonderful customer service, all interactions were professional, positive and satisfactory. The whole experience was exceptional. professional, positive and satisfactory. The whole experience was exceptional. More
Abraham is very honest and tells you how long the service will take. He is very good will take. He is very good More
Great team to work with especially O. G., who went above and beyond. He was especially helpful and patient working with my wife on getting the Lexus app up and running as well as working w G., who went above and beyond. He was especially helpful and patient working with my wife on getting the Lexus app up and running as well as working with the Falmouth [ME] town hall. Also appreciate the financial team working through the registration issues with our trade-in. Delivery to Falmouth saved us a day and 200 miles when we were on a short time line. More
I previously completed this but had the wrong name. John Luna assisted me and was great. He combined my service and then was able to add on the recall and inspection sticker. This saved me three trips. John Luna assisted me and was great. He combined my service and then was able to add on the recall and inspection sticker. This saved me three trips. He also assisted with fixing my Bluetooth and CarPlay problem. He is highly personable and helpful and a valued employee. I’d work with him again. More




