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Ira Lexus of Danvers

Danvers, MA

4.8
1,779 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,779 reviews

October 18, 2026

Very good customer service, timely, courteous, personable. Quality of work provided is where it should be and what to expect. More

by plonguemare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2026

The service department is absolutely phenomenal! They go above and beyond to take care of their customers. I am a long time customer and won’t bring my car anywhere else! More

by Rose N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
October 16, 2026

Great service and the service advisors are friendly. They communicate very well as your car is serviced. More

by slyej2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Luna
Oct 17, 2026 -

Ira Lexus of Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

October 15, 2026

Your service and replacing the Lexus letters on the back of my car was excellent although costly. Dealing with Eli your service manager was wonderful and easy. Overall. it was nice dealing with the Lexus se More

by Melw
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2026 -

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2026

The whole visit, to test drive, to selecting vehicle and purchase js smooth and done in a couple of hours. One of the best experience I have had. More

by Chee Bin Hoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oltion Gjimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Ira Lexus of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2026

All work done explained in details. Any issues resolved quickly. Great to work with Assistant Manager John Luna and Manager Rick Chase.. This is my service dealership to go to!!! More

by Rgonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Luna and Rick Chase
Oct 16, 2026 -

Ira Lexus of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We can't wait to see you again, have a great day.

October 13, 2026

Nothing noteworthy to say. Overall did a good job.Nothing else of significance to add More

by dpriordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gesler
Oct 16, 2026 -

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 13, 2026

Bought my 2022 as a CPO and I have been back for maintenance twice and they tell me it is not listed as a CPO even though it shows that it was purchased as on. Both times they have said that someone More

by Robertj.Robinson
Recommend Dealer
No
Employees Worked With
Mark Gordon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Ira Lexus of Danvers responded

We are sorry for the inconvenience and oversight. We are working with Lexus corporate to correct the issue so this does not happen in the future. Thank you. Willy Moy, General Manager, wmoy@group1auto.com

October 12, 2026

Service provided efficiently and promptly. Easy to book and modify on line. Very professional service center with high quality waiting area. More

by Mjpjhodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2026

Wonderful customer service, all interactions were professional, positive and satisfactory. The whole experience was exceptional. More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastasia
Oct 16, 2026 -

Ira Lexus of Danvers responded

Ron, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

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