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Ira Lexus Danvers

Danvers, MA

Overview
Reviews
4.8
1,610 Reviews
Call Dealership (978) 739-8705
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,610 reviews

March 30, 2024

Excellent. And Cassidy as contact was great to work with. Car issue completely resolved. Thank you. More

by Joezuccola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Middleton
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Apr 04, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had an excellent experience and that Cassidy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 30, 2024

We had a great experience at this dealership. Cassidy was very helpful and very professional. He took care of us. We didn’t feel pressured to purchase any extra services. Drop off and pick up was More

by Villafuerteleejoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
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Apr 04, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Cassidy provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 30, 2024

Dennis was great in greeting us as we pulled into the service department and taking care of our Lexus. He also made sure we got the best deal when paying for the service. More

by Fenyenchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Apr 04, 2024 -

Ira Lexus Danvers responded

That's fantastic to hear! We're delighted that Dennis provided you with excellent service, greeted you warmly, and made sure you got the best deal for your Lexus service. Providing top-notch care and ensuring customer satisfaction is always our priority.

March 30, 2024

Great customer service from a returned customer. Very polite and respect customer’s decision on the additional recommended services. More

by Stanleychien2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
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Apr 04, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

This was a fantastic experience and easy transaction from salesmen to Manager. The professionalism displayed by all involved made this a very pleasant experience. I highly recommend IRA Lexus to anyone buy More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Baker, Brandon Banich, Joel Purdham, Richard (Rick) Kizner
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Apr 04, 2024 -

Ira Lexus Danvers responded

That's wonderful to hear! We're thrilled that you had a fantastic experience at Ira Lexus of Danvers and that our team's professionalism made the transaction easy and pleasant for you. Thank you for your recommendation. Enjoy your new vehicle!

March 28, 2024

Very nice experience… Especially Jennifer… Timely receipt of car when it was finished… And full explanation of future options More

by jxyoung2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Apr 04, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Jennifer provided nice assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 27, 2024

I have been a customer of this dealership since 2011 … the best customer service! Gene Porzio is the best! More

by darl731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Porzio
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Mar 28, 2024 -

Ira Lexus Danvers responded

We're thrilled to have you as a long-time customer since 2011! Thank you for your kind words about our customer service, and we're delighted that Gene has been able to provide you with the best experience. Enjoy your new vehicle!

March 25, 2024

Tom was great and very easy to work with. The team at IRA made the entire process from test driving to negotiations to purchasing the vehicle very easy. I would highly recommend them to anyon More

by patrick.donahue83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehman Abdulsalamov, Thomas Chausse, Mike Walsh
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Apr 03, 2024 -

Ira Lexus Danvers responded

That's wonderful to hear! We're glad that Tom and the team at Ira Lexus of Danvers made your car-buying experience easy and enjoyable. Thank you for recommending us to others looking for a new car.

March 23, 2024

It’s excellent and the waiting room is very clean and beautiful. People at the dealership are very nice and they tried to help the customers More

by ainguyen511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Mar 28, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Mar 29, 2024 -

ainguyen511 responded

Excellent dealership

March 23, 2024

Service was great took car of my car and even though they were busy I felt taken care of and not rushed! Great service department More

by Erica Sarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember. Female not listed
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Mar 28, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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