Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Lexus of Danvers
Danvers, MA
1,656 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers
and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,656 reviews
June 06, 2026
Service agent was very helpful and accommodating. He got my car in a busy day without an appointment. The techs diagnosed the problem and fixed it quickly. He got my car in a busy day without an appointment. The techs diagnosed the problem and fixed it quickly. More
by gary
Employees Worked With
Eli
June 05, 2026
I have been a long customer of Ira Lexus. Each time I have service done on my vehicle. I am greeted with the valet who always make you feel like you’re their most important Especially Larry, Each time I have service done on my vehicle. I am greeted with the valet who always make you feel like you’re their most important Especially Larry, Tom, and Steve, who was in the drop off and pick up area.( he’s uncle Steve to my dog Gio) Although, Dennis Pellegrino, isn’t at Lexus- he’s at Toyota, he was still there for me to make my appointment when I reached out to him. The work is always done perfectly, the coffee is delish! All of the service employees were great! I’m very appreciative. Your customer service each time is always top notch!!! More
by cass2282
June 05, 2026
Great experience at IRA Lexus today - service advisor was very professional and helpful - thank you! very professional and helpful - thank you! More
by iandent
Employees Worked With
June 05, 2026
Service staff were friendly and very accommodating. They weren’t grouchy when I had to reschedule twice and just before the actual scheduled appointment. There was no pressure to upgrade the servic They weren’t grouchy when I had to reschedule twice and just before the actual scheduled appointment. There was no pressure to upgrade the service needed to a premium package that provides extra preventative care but naturally cost more. They were mindful of my having a comfortable experience by frequently offering complimentary snacks and beverages and apologizing when they ran out of a few items. They were respectful of my time by staying within the estimated time of completion. Since the final cost of the service visit was a little more than the estimated amount, they applied a courtesy discount instead of charging me extra for the difference. That was cool. Finally they offered me a new loaner vehicle if I chose to take advantage of it, which is remarkable for the basic service I needed like an oil change. No service department especially at dealerships is giving away their services and parts on the cheap, but at least at Ira Lexus you’re getting a great customer service experience and value for the money. It makes the investment in a high quality Lexus a matter of pride for maintaining such a great vehicle instead of the usual dread of servicing European cars. The punishing financial burden I’ve felt with the ALL the luxury German car brands I’ve owned can be summarized into a simple 2-word expression: Hitler’s Revenge. Lexus cars = Total dream European cars = Total dread More
by Nabeel
Employees Worked With
Abraham Guillen and Elias Crandell
June 03, 2026
Pleasant. Not high pressure. Easy to work with. Process was efficient. Sales and Finance were excellent. Not high pressure. Easy to work with. Process was efficient. Sales and Finance were excellent. More
by oncerunner
Employees Worked With
May 30, 2026
My wife and I just purchased our third Lexus from IRA. Kal, our salesman was great through the entire process, and the folks who prepped the vehicle did a fantastic job. Kal, our salesman was great through the entire process, and the folks who prepped the vehicle did a fantastic job. More
by topher190
May 30, 2026
Ira Lexus of Danvers was a great buying experience. Friendly, efficient and respectful of your buying decision. Friendly, efficient and respectful of your buying decision. More
by Jim
May 30, 2026
Happy that salesman suggested the hybrid. In 2021 I purchased an NX because the RX was too much vehicle for my needs. I traded the 2021 NX because the 2026 NX hybrid is much better in exterio In 2021 I purchased an NX because the RX was too much vehicle for my needs. I traded the 2021 NX because the 2026 NX hybrid is much better in exterior, exterior, and exterior color, not to mention mpg rating. It’s really nice vehicle., The salesman was good in showing me a lot of the new features. More
by DennisO
Employees Worked With
Oltion Gjimara
May 29, 2026
My sales person was amazing. Very knowledgeable, and the right level of engagement. The wait for finance was too long. Took two hours after we had agreed on a price on the vehicl Very knowledgeable, and the right level of engagement. The wait for finance was too long. Took two hours after we had agreed on a price on the vehicle. I almost walked out. More
by Matt Smith
Employees Worked With
Olti
