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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
961 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 961 reviews

November 20, 2024

Great customer service, they worked with us on repairs and cost. Tyler, service representative was very nice and informative. He kept us posted on what was going on and how long our repairs would take.. D More

by cjanerice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barrantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Costa, service representative. 5*
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November 19, 2024

The best service team in the industry! I have owned cars from several luxury car manufacturers; none come close to providing the level of service that IRA Lexus of Danvers provides. Over 3 More

by Mchatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Nov 21, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

95 excellent service, good job, very friendly, very clean , good coffee and treats, easy to get to it . Thank you More

by laura43675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Nov 21, 2024 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2024

Friendly, communicative, efficient, knowledgeable, very customer friendly experience.. Good outcome as well. Thank you Glad you late receptive to feedback More

by Hhoch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe
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Nov 19, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2024

Great customer service! Very attentive and they always try to do the job as quickly as possible. I love the convenience of having a car to drive off with if needed and that More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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Nov 19, 2024 -

Ira Lexus Danvers responded

Hello Elle, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

Service rep (Dennis)was excellent a d went above and beyond he was well informed , and kept us up to date on car status More

by janisbanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pellegrino
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Nov 19, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Service at Ira Lexus is a very civilized experience. Dennis is always an absolute gentleman and top notch with his customer service and engagement. Thank you. More

by jimmiehernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

I never have any complaints when I go to Ira Lexus, Dennis Pellegrino is my only go to person.each time and I am always satisfied. More

by Becca H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ira Lexus Danvers responded

Hi Becca, we strive for 100% satisfaction and it is great to see you had such a positive experience. Please don't hesitate to reach out to us if there's anything more we can do!

November 15, 2024

Great service and attention to detail. Everything was done professionally and on a timely manner. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
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Nov 18, 2024 -

Ira Lexus Danvers responded

Hello Jeff, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

Very happy with my vehicle I purchased just wish the service repairs we not so expensive. More

by serwondianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Brendan for more than 10 years he is amazing now a manager which he deserves!! Now working with Tyler . Both at Lexus in danvers! Very happy with tyler even tho I miss brendan!!!
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Nov 18, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (978) 739-8705.

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