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Ira Lexus Danvers
Danvers, MA
1,006 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers
and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,006 reviews
December 21, 2024
I was excited to purchase a new GX550 today. After agreeing to the price (mind you, MSRP due to "high demand"), I was told 3 add'l items were required to add to the purchase in order to sell me After agreeing to the price (mind you, MSRP due to "high demand"), I was told 3 add'l items were required to add to the purchase in order to sell me the car. These were not from the factory, they would be done by the dealer. None had already been done, b/c the car had literally arrived off the truck and hadn't even been prepped yet. 1. $1134 for a ceramic coat paint peotection 2. $299 for Nitrogen gas in the wheels 3. $499 for some "tracking device" so my car could be found any time. So, my final offer to the salesman was that I would pay MSRP but didn't want these extra products that have no value to me. I was told that I could not buy the car without adding these, "because it's a GX550", "Company policy". Was also told the company only finances through Lexus Financing and I could not use my own bank. Another lifetime first! Having bought many cars over my lifetime, I have never been forced to add value to the dealers cost through required dealership adders as a requirement for a car purchase. I later spoke with 2 other MA Lexus dealers about their "requirements" and none had these for any car including that model. Doing this because a new model is in high demand is unfair and deceptive. This kind of business practice is not the kind of place I will ever do business and hope the word spreads for "buyer beware" and go elsewhere for a Lexus. More
by SLNH
Employees Worked With
Rob
December 21, 2024
Service is great and easy to make appointment. Personal is very nice and helpful. Facility is clean and comfortable. Personal is very nice and helpful. Facility is clean and comfortable. More
by Mcole2016
Employees Worked With
December 20, 2024
Always efficient, to the point and no nonsense. The service writers are always polite , courteous and friendly. Especially Brendon and Mark. The service writers are always polite , courteous and friendly. Especially Brendon and Mark. More
by LT2
Employees Worked With
December 17, 2024
We called Ira because I wanted to drive an NX hybrid. We live in Hanover and although Hingham is nearby, they couldn't accommodate our request. When we arrived in Danvers, Edward Cho came right outsid We live in Hanover and although Hingham is nearby, they couldn't accommodate our request. When we arrived in Danvers, Edward Cho came right outside, greeted us warmly and helped us in every way. I ended up purchasing my 2025 Lexus from your dealership because of the wonderful customer service. More
by kathyog
Employees Worked With
Edward Cho
December 17, 2024
Beautiful building, helpful staff. My sales advisor was very knowledgeable, helpful and patient with our questions. The transaction was smooth and effortless. On delivery day we were i My sales advisor was very knowledgeable, helpful and patient with our questions. The transaction was smooth and effortless. On delivery day we were informed of options and settings available to drivers. I would recommend highly. More
by RkptNick
Employees Worked With
Jason Piazza
December 16, 2024
I had a great experience with both the salesman and finance manager, Jeff and Geoff. They gave me the information I need to make decision without pushy salesman tactics. finance manager, Jeff and Geoff. They gave me the information I need to make decision without pushy salesman tactics. More
by ACIMM
December 14, 2024
You are received by the Staff with a lot of attention, respect and courtesy. Service manager work hard to explain the service and to make sure you understand it. respect and courtesy. Service manager work hard to explain the service and to make sure you understand it. More
by Jmelo
Employees Worked With
