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Ira Lexus Danvers
Danvers, MA
951 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers
and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 951 reviews
November 14, 2024
Thank you Dennis Pellegrino for your help and excellent work in helping me with my recent repair to my Lexus. I very much appreciate your help. Thank you so much. work in helping me with my recent repair to my Lexus. I very much appreciate your help. Thank you so much. More
by tshdunn
Employees Worked With
November 13, 2024
Was in the market for a new car. Went to 2 BMW dealers before Ira Lexus. The customer service from Ira was far superior. They made buying a car an easy transaction. Thanks to the tea Went to 2 BMW dealers before Ira Lexus. The customer service from Ira was far superior. They made buying a car an easy transaction. Thanks to the team that helped me! More
by Karras.chris
Employees Worked With
Other Employees :
Jeff , and the front desk individual who helped with questions and the test drive
November 13, 2024
We had a wonderful experience purchasing our first Lexus at Ira with John! He made the process easy and even delivered our car on time and in perfect condition :) at Ira with John! He made the process easy and even delivered our car on time and in perfect condition :) More
by katieesaunders92
November 12, 2024
Quick and very efficient service. Loaner car was a breeze. Kudos to Dennis Pellegrino, service advisor. I received a video after multipoint inspection and complete details in writing Loaner car was a breeze. Kudos to Dennis Pellegrino, service advisor. I received a video after multipoint inspection and complete details in writing and criticality what needs to be addressed. Highly recommended! More
by Yegor
Employees Worked With
Dennis Pellegrino
November 11, 2024
Great service! Responsive to my concerns and needs. I had an issue that needed immediate attention and they took me right in. Responsive to my concerns and needs. I had an issue that needed immediate attention and they took me right in. More
by Richard Maggio
November 10, 2024
TLDR: The dealership forged my signature to add $2000 worth of unwanted packages to my lease contract, and I still haven’t received my refund 2 months later even after they admitted fault. I had the m worth of unwanted packages to my lease contract, and I still haven’t received my refund 2 months later even after they admitted fault. I had the misfortune of leasing a Lexus NX from this dealership, and it has been an absolute nightmare. They added over $2,000 in unwanted packages (“ResistAll” and “Tire & Wheel”) to my contract without my consent. When I questioned it, they presented me with a fraudulent document bearing a forged signature (not my own) and an impossible timestamp (Sunday 10:40am when the dealership was closed). After I pointed out the discrepancies, they admitted that it was a mistake, and they promised to refund the full amount. However, it has been more than 2 months, and I'm still waiting for the refund. To make matters worse, they’ve been slow in responding to my follow-ups and seem completely unconcerned about the fraudulent activity happening within their dealership. Avoid this place at all costs. They clearly have no qualms about deceiving and ripping off their customers. I'm now stuck dealing with the stress of potential legal action to resolve this mess. More
by kvnwinata
Employees Worked With
Geoffrey Garden
November 09, 2024
Always concerned about their customers and all information along with customer service and comfort while waiting or providing for additional transportation information along with customer service and comfort while waiting or providing for additional transportation More
by chikn2634
Employees Worked With
Dennis Pellegrino
November 09, 2024
Its was a great experience I got my car issues resolved in a timely matter and they above and beyond and gave me the loaner so i can run my errands in a timely matter and they above and beyond and gave me the loaner so i can run my errands More
by randylp2022
Employees Worked With
Abraham Guillen 5 Stars
