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Ira Lexus Danvers

Danvers, MA

Overview
Reviews
4.8
1,551 Reviews
Call Dealership (978) 739-8705
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,551 reviews

January 30, 2026

Joe provided great help and highly professional service for a tricky situation. This included handling a remote transfer of my car, keeping me thoroughly informed, arranging transportation for pick-up. V More

by tanoan
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph Capprini
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January 30, 2026

The service technician was very helpful and upfront with the visit. They also finished up ahead of schedule! More

by Thorntonjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
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January 30, 2026

Ira Lexus always provides great service. Tyler is excellent to work with. He has great and fast communication and always goes above and beyond. More

by Bateyc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
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January 29, 2026

Took care of my problem with dead battery with advice on how to procede and got me in for service same day. Got me a loaner when my issues could not be completed in same day. Jen totally explained the lo More

by jscherme44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Jan 30, 2026 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2026

Ira Lexus - great service and Jennifer Perry ( service liaison/ service contact) is very courteous, helpful and patient with me. More

by DebraMartone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Jan 31, 2026 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2026

I had an amazing experience. With Ira Lexas. Everyone was friendly and extremely helpful as I navigated through the different policies from my home state to my new home. More

by Venessa Trevino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
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Jan 31, 2026 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2026

Excellent customer service. The team made me feel very confident in my new car purchase! More

by tanyaclemente
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Piazza
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Jan 27, 2026 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Great service. People are friendly, polite and helpful. A nice and clean loaner car was provided. More

by Weihao Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa, Roberto Giovannucci
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Jan 27, 2026 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

January 22, 2026

They are courteous and respectful of the customer. They keep you well informed and having the option of a loaner car is awesome. More

by smcknicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had Bryanna and she was excellent
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Jan 24, 2026 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2026

Excellent Service Department - Service Manager, Abraham was thorough and professional. I chose to wait and was told approximate time I could expect my car to be ready and it was nearly exact. The Texhnic More

by erasmus1536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham , Michael (Mike) Carbone
Report | Print
Jan 24, 2026 -

Ira Lexus Danvers responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

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