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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,500 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,500 reviews

December 11, 2025

Assistant service manager Abraham was very professional very courteous no know what he was talking about and the manager and the department was very professional to More

by bosco925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2025

Misunderstood warranty and arrived for service not covered. They still serviced at no charge. Extremely generous and even provided loaner for a medical appointment. Exceptional service! More

by dpurcell48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 11, 2025

I had a great experience working with Ed Cho. He was knowledgeable about the vehicle itself and the market. He was also very responsive throughout the process. More

by baderabueid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Finance
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December 11, 2025

For a 5000 mile checkup it took 2. 5 hours. The waiting room was so cool that I had to wear my down jacket and I wasn’t the only one. I had to inquire as to the status of my car at t More

by Desmojc3
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael (Mike) Carbone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 09, 2025

Kind and courteous. Very accommodating with a loaner. I really liked the video explanation for my service. More

by Mollymaewells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Dec 11, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2025

Great service manager Jen Perry! She gets me in and out quickly! Great person to work with. Knowledgeable and efficient! More

by Sjpsjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Perry
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December 08, 2025

I was pleased with the service. Jennifer Perry is so lovely and very helpful. Even though a loaner car was offered to me, I opted to wait for service. The waiting area was very comf More

by wortman27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Dec 10, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2025

Very efficient and clean as a whistle. The employees were friendly and courteous. The hardware portion of the fix is complete and tomorrow the software should be fixed. More

by PETE
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leander and Joe
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Dec 05, 2025 -

Ira Lexus Danvers responded

Hi Pete, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

December 04, 2025

Well run, everyone was professional and friendly. My loaner was ready and I arrived 40 minutes early. More

by Rbackplane43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
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Dec 05, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2025

The people at the service center are always courteous and polite…my experience with IRA LEXUS remains positive and would recommend their services! More

by Fitzgek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Dec 04, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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