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Ira Honda Saco

Saco, ME

Overview
Reviews
Vehicles
4.7
1,596 Reviews
Call Dealership (207) 209-3766
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754 Portland Rd

Saco, ME

04072

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Showing 1,596 reviews

August 03, 2024

The customer service is phenomenal. The staff is friendly honest and very trustworthy with all of their customers. More

by Dodgerdeezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Alberto
Report | Print
Aug 07, 2024 -

Ira Honda Saco responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Excellent customer service! Very professional all the employees taking care of car. Exceeding my expectations! More

by MHGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
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Aug 01, 2024 -

Ira Honda Saco responded

Hi, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 29, 2024

Thank you for your help with our Honda. We appreciate the time and energy it takes everyone at Honda to keep our vehicle on the road. More

by bobbiejoapple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Jul 30, 2024 -

Ira Honda Saco responded

Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2024

Very professional staff, was very proficient in Correcting a mistake Would recommend and go back More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
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Jul 31, 2024 -

Ira Honda Saco responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 26, 2024

I purchased my first Honda from Prime in Saco over 10 years ago and have been a loyal customer ever since because of their excellent customer service, especially in the service department. More

by tonibailey111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez
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Jul 27, 2024 -

Ira Honda Saco responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits. If you have further needs or questions, please reach out!

July 25, 2024

Always very courteous and helpful. Clean and comfortable rooms for waiting. Keep their customers informed as to what they are doing to your vehicle. All these things keep me coming bac More

by wkbissell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 26, 2024 -

Ira Honda Saco responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2024

This was a great service experience. Everything was explained and they delivered what was promised on time. More

by Mfpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Larason
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Jul 26, 2024 -

Ira Honda Saco responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2024

Attentive to details; customer service is excellent all through the service ; work done with care More

by dmorrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 20, 2024 -

Ira Honda Saco responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2024

Impressive service. Very welcoming and ready to help.. service department is efficient and well organized. More

by cole.didi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jul 20, 2024 -

Ira Honda Saco responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2024

Made an appointment and said I would wait for it. I got there and they said it would be at least 2 /12 hours. It actually took 4 1/2 hours. It would have been easy to send a message that wait times More

by Tr hinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 19, 2024 -

Ira Honda Saco responded

Tr hinda, Thank you for your feedback about your recent oil change. I apologize for any inconvenience you faced with the extended wait time. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Mike Mottolo General Manager mmottolo@irahondasaco.com

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