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Ira Honda Saco

Saco, ME

4.7
1,596 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,596 reviews

September 11, 2024

Knowledgeable, professional staff. Well-prepared to meet and review car features and optional equipment and services. Courteous, engaged, patient and thorough. Wonderful staff, especia More

by Pmender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Irish (sales), Michael Mottolo (general manager), gentleman in finance department (cannot read or recall his name).
Sep 13, 2024 -

Ira Honda Saco responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Would have been 5 stars but the part to repair the recall was not in stock. This was stated by the national honda contact line to be available. For me it is a 40 minute drive one-way so I was not pleased. Th More

by Mrd04ri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Sep 06, 2024 -

Ira Honda Saco responded

Thank you for your feedback about this negative experience you had with us; it should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Michael Mottolo, General Manager mmottolo@irahondasaco.com

September 02, 2024

The service technicians were friendly and professional. They all took great care of my vehicle! More

by catherinebulger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 06, 2024 -

Ira Honda Saco responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 29, 2024

Excellent reliable online appt setup system. Friendly and knowledgeable receiving and assessing car tire issues. Impressive movie showing tire issue and emailed to me. completed work in 2 hrs of More

by Carlshapiro27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 31, 2024 -

Ira Honda Saco responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2024

We were helped by staff in a timely manner considering how busy they were and the car was serviced and ready for pick up in just a few hours. Thanks to all for their good work. More

by ptifft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez
Aug 31, 2024 -

Ira Honda Saco responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

Your service person was great and kept me informed during the whole visit. I will continue to have my CRV serviced at Ira More

by Jim Fenton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto
Aug 27, 2024 -

Ira Honda Saco responded

Hi Jim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

Easy to make an appointment and very nice service advisor. Quick and easy inspection! Much appreciated! More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Aug 27, 2024 -

Ira Honda Saco responded

Hi Dennis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Awesome service very nice talk to me not at me understanding everything and explained to me More

by adamsanne69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 31, 2024 -

Ira Honda Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 24, 2024

Excellent service today-in and out in 1 hour! Very courteous and I appreciated Alberto very much! 5 stars for Alberto! More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 31, 2024 -

Ira Honda Saco responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 23, 2024

This dealership runs very smoothly. .. I was scheduled for inspection sticker and air filter that I had put off and they found the nestings of a rodent in the filter...I was thankful th More

by maryekdaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Perro
Aug 25, 2024 -

Ira Honda Saco responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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