Ira Honda Saco

I brought my CRV into Prime Honda to fix side mirror and a door scratch. Everyone was helpful, cost was reasonable, and service was finished in an hour. Dave especially did touch up himself and showed me ho a door scratch. Everyone was helpful, cost was reasonable, and service was finished in an hour. Dave especially did touch up himself and showed me how to use touch up paint. More

Service visit for brake check I was very happy that I was offered a rental car to go to an appointment while they checked my brakes. Everything checked out okay and they even gave I was very happy that I was offered a rental car to go to an appointment while they checked my brakes. Everything checked out okay and they even gave me a sticker which I had forgotten was due. More

Fraudulent charges Had 2 keys made and had to go back after I realized was charged $10.50 environmental haz fee. For prices we pay for auto service. I shouldn’t hav Had 2 keys made and had to go back after I realized was charged $10.50 environmental haz fee. For prices we pay for auto service. I shouldn’t have to scrutinize bill for incorrect/fraudulent fees. Service person said sorry for missing. Cashier said have problem with system. They refunded. Pretty sad. Unfortunately it’s what’s most consumers fear about the car dealerships They fit the image today. More

Service appointment I had an oil change and tire rotation performed at Prime Honda in Saco. Great customer service. They even offered to wash the car after the service w I had an oil change and tire rotation performed at Prime Honda in Saco. Great customer service. They even offered to wash the car after the service was completed and was still done before the expected time. More

Speedy service Went in for maintenance service.Oil change and tire rotation took me right in and only waited half hour.Agent(Bobby) was friendly and know Went in for maintenance service.Oil change and tire rotation took me right in and only waited half hour.Agent(Bobby) was friendly and know More

The man who sold me my vehicle wasnice.. But I was a little upset that the special I saw on line under Prime was false. They had Four CRV on line. They say no money down and your payment is $300. Then I little upset that the special I saw on line under Prime was false. They had Four CRV on line. They say no money down and your payment is $300. Then I get there and there 450 for payment on the vehicle I saw and liked More

Software update They were very accommodating and great service! Everyone is very professional and they were willing to work with me around an agreed upon service fee They were very accommodating and great service! Everyone is very professional and they were willing to work with me around an agreed upon service fee. More

Great experience The service advisor was very helpful and the department did the repairs on the same day that was supposed to be just an express visit The service advisor was very helpful and the department did the repairs on the same day that was supposed to be just an express visit More

Michelino Rocco was great to work with. He was extremely knowledgeable about the car and all of its features. Attentive and responsive, great service all around. knowledgeable about the car and all of its features. Attentive and responsive, great service all around. More

alberto was very helpful, professional and polite. he fixed the problem. just hate the fact that i need to pay for something i feel i didnt have to. so back in april 2019 i got the car from them. then ju fixed the problem. just hate the fact that i need to pay for something i feel i didnt have to. so back in april 2019 i got the car from them. then jumping to now, i got locked out of my car having the fob acting up and the physical key not working either. to find out that the latch was broken thats why the physical key is not working. i never had to use the physical key until that moment when the fob wasnt working(not because of the battery). so yeah, i feel like i shouldnt have to pay for it to get fixed to think that it was already broken when i got it from them. i hope i can get a reimbursement even just the money i paid for it to get towed. cause this all mess wouldn’t have happened if the latch was okay and the physical working at the first place,when i bought the car. i would still recommend the place but make sure to check everything. literally everything before you buy it. i dont like the fact that they didnt have the initiative to even pay you back of the amount you spent to have it towed and fixed or just the whole hassle it caused knowing its their fault. More