Back

Ira Honda Saco

Saco, ME

4.7
1,604 Reviews

754 Portland Rd

Saco, ME

04072

Directions

By Type

Showing 1,604 reviews

December 12, 2019

Dennis Steeves and Dave T. Are guys you want to deal with. Professional, efficient, and they know their stuff. Highly recommend both of them. They listen and make appropriate suggestions. More

by Cal
Recommend Dealer
Yes
Employees Worked With
Dave T. and Dennis Steeves
Dec 12, 2019 -

Ira Honda Saco responded

Thank you for the review! All of us here at Prime Honda - Saco are so pleased to hear that Dennis and Dave took good care of you. We will be sure to let them know that you enjoyed working with them! We hope to see you again!

December 12, 2019

This is a friendly, well staffed dealership. It is easy to make appointments and the appointments run on time. I have always had competent and friendly service advisors and today was no exception. Bobby Ra More

by Dan
Recommend Dealer
Yes
Employees Worked With
Bobby Ramos
Dec 13, 2019 -

Ira Honda Saco responded

Hi Dan - There are so many compliments in your review which we just love! We are so happy to hear that you've received consistently friendly service from our team at Prime Honda - Saco. Thank you very much for your repeat business and kind words.

December 09, 2019

The service is excellent. We bought our Accord at this dealership and would not hesitate to buy another vehicle there. Employees very courteous and helpful. More

by jmtimmins
Recommend Dealer
Yes
Employees Worked With
Do not remember names - all great.
Dec 09, 2019 -

Ira Honda Saco responded

Thank you for the 5 stars! We are so grateful to hear that we earned your business here at Prime Honda - Saco. We are looking forward to seeing you again!

December 08, 2019

This is my go-to dealership for years now. I don’t even bother to shop around anymore! The experience of buying or getting service is always comfortable and never pushy. More

by stacy
Recommend Dealer
Yes
Employees Worked With
Jeff S
Dec 09, 2019 -

Ira Honda Saco responded

Stacy, we appreciate you taking the time to leave Prime Honda - Saco a review, thank you! We are looking forward to seeing you again!

November 30, 2019

Great phone conversation. Completed work in a reasonable time. Great courtesy ride home. Alberto was very attentive and knowledgeable. Bought 4 new tires Plus alignment More

by Sunsetflorida1
Recommend Dealer
Yes
Employees Worked With
Alberto
Dec 02, 2019 -

Ira Honda Saco responded

Thank you for the 5 stars! We are so happy to hear that we were able to help you out. Providing our customers with attentive and knowledgeable service is always our goal here at Prime Honda - Saco, and we couldn't be more proud to hear that we made that happen for you. We will be sure to let Alberto know that you appreciated his work!

November 30, 2019

A great experience to purchase a new car!No pressure, A great experience to purchase a new car! No pressure, great location friendly staff all around. Would definitely go back for another car very s More

by Tony
Recommend Dealer
Yes
Employees Worked With
Dan Gelinas
Dec 02, 2019 -

Ira Honda Saco responded

Thank you for the review, Tony! We are so happy to hear that you had a great experience with us. Here at Prime Honda - Saco, we always want to ensure that our customers have a no pressure experience, and we are proud to hear that we made that happen for you. We look forward to seeing you again soon!

November 17, 2019

Fantastic Car; Disappointing Post-Purchase Contact Could not love my car any more than I do; it was a no-brainer for me to buy it from this dealership, despite its geographic distance, because it was d More

by phoxdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
various
Nov 19, 2019 -

Ira Honda Saco responded

Thank you so much for the review! We appreciate your business. We would be happy to keep the lines of communication open. Would you mind giving me a call at 207-391-7904 and we can sort out the details? Thank you, Mark Andrews - Sales Manager.

November 09, 2019

This dealership specializes in pleasing the customer!!! Kyle explained every feature of my HUV and I was impressed. My experience in buying this vehicle was great!! More

by BobSebastien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Morrland
Nov 11, 2019 -

Ira Honda Saco responded

What a wonderful review, Bob! It's fantastic to hear that Kyle ensured that you drove home a satisfied customer. Thank you for trusting us with your business.

November 06, 2019

The quote for service was incorrect. The second quote did not include labor or parts. The final bill was unexpected. The time for service was off by 1 hour. Person we we were working with did not up More

by Elaine
Recommend Dealer
No
Employees Worked With
Cory Peck
Nov 07, 2019 -

Ira Honda Saco responded

Elaine - There are a number of ways we missed the mark here and I sincerely apologize. This isn't the experience we've designed for our guests and I'm going to discuss this review with my team so we can make the appropriate changes. I'm available to take your call if you would like to discuss anything further. Thank you, Ryan Cammarata - Service Manager - 207-391-7921

November 04, 2019

Would have been 5 stars, but didn’t honor the e-price given by email. Also disappointed in Honda financing, since Prime Honda did not use that service. This should have been explained ahead of time i More

by Leejmaine
Recommend Dealer
Yes
Employees Worked With
Suzanne
Nov 05, 2019 -

Ira Honda Saco responded

We strive to deliver straightforward service and I'm sorry to hear that we didn't hit our five-star standard. I appreciate you bringing these issues to my attention so I can address them and we can improve for future guests. If there is anything further you would like to discuss, please give me call. Thank you for your business. Mark Andrews - Sales Manager - 207-391-7904

...
57
...