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Ira Honda Saco

Saco, ME

4.8
1,724 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,724 reviews

November 16, 2023

Dealerships have the reputation of being more expensive than a local garage. That is not my experience with Ira Honda. They have always worked with me and my budget. Explained everything so I understood More

by Darrin-Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Larason
Dec 05, 2023 -

Ira Honda Saco responded

It's wonderful to hear about your positive experiences with Ira Honda in Saco, especially regarding our fair pricing and transparent service. Tommy's guidance and the dealership's honesty in not suggesting unnecessary repairs during your recent inspection truly demonstrate our commitment to integrity and customer satisfaction. Your loyalty and recommendation speak volumes about the trust we've earned. Thank you for your business!

November 16, 2023

The service department is always willing to listen to make sure they know exactly what you are talking about for car service. Always very polite More

by ebonys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 02, 2023 -

Ira Honda Saco responded

It's wonderful to hear that the service department is attentive and receptive to your needs! Clear communication and attentiveness are key in ensuring that your car gets the service it requires. Politeness and a willingness to listen make the entire process smoother. Thank you for your business!

November 15, 2023

Have used only service to date ans I bought my vehicle elsewhere. Always professional and courteous staff. Shuttle service a plus. More

by David Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Fulda
Dec 02, 2023 -

Ira Honda Saco responded

We are thrilled to hear that you had a courteous and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Responsive, polite, friendly staff keeping my Honda in mint condition. The waiting room is comfortable and service is prompt. More

by camorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shakur, Jeff Schuhmacher
Dec 01, 2023 -

Ira Honda Saco responded

It sounds like you've had a consistently positive experience with the service provided for your Honda! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Appreciate the dealer coupon. Quickly got in. Comfortable wait. Sent text messages to keep updated. While I waited. More

by Kmcdonaldmaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Dabrieo
Dec 01, 2023 -

Ira Honda Saco responded

It's great to hear that you had a positive experience at Ira Honda Saco! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Excellent service appointment! The service tech was knowledgeable and kept me informed throughout the apt. The time spent servicing my SUV was fantastic, under and hour. Great job! More

by Rgdeadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdishakur Moham
Dec 02, 2023 -

Ira Honda Saco responded

That's fantastic to hear about your excellent service appointment! A knowledgeable service technician who keeps you informed and completes the service efficiently is definitely commendable. Getting your SUV serviced in under an hour is impressive! Thank you for your business!

November 07, 2023

I will never go to this dealership again. It is full of workers who do not know what they are doing. I had to escalate an issue through the Service Manager because I felt that I was not being More

by Maineblonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any of these people
Nov 08, 2023 -

Ira Honda Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 06, 2023

Customer service rep Renisha was personable, attentive to details, and thorough in scheduling my appointment to determine why my key fob didn't work after having my car detailed by the service dept. More

by dobugds
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Dec 02, 2023 -

Ira Honda Saco responded

Renisha sounds like an excellent customer service representative, being personable, detail-oriented, and thorough in addressing your concerns about the key fob issue after your car detailing. This level of attention and care in scheduling appointments can really enhance the customer experience. Thank you for your business!

November 04, 2023

My visit today was quick and such a smooth process! Thank you for such an amazing experience. More

by sirish310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison I, Renisha H, Mark Andrews, Edward Dabrieo
Dec 01, 2023 -

Ira Honda Saco responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Alberto was wonderful with my first time to this Honda dealership. I told him I didn’t have a lot of time and he got me the worlds fastest oil change and multipoint inspection after my long trip from Illi More

by Rdkra27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez
Dec 05, 2023 -

Ira Honda Saco responded

It's fantastic to hear Alberto at Ira Honda Saco provided exceptional service, especially considering your time constraints after a long trip from Illinois. Getting the "world's fastest oil change" and a multipoint inspection shows his dedication to efficiency and ensuring your needs were met swiftly. Thank you for your business!

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