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Ira Honda Saco

Saco, ME

4.7
1,599 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,599 reviews

July 18, 2023

Service representatives were knowledgeable about maintenance requirements. Work was completed in a timely manner. Bill was reasonable. More

by Drchjnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept reps were all professional and helpful.
Jul 21, 2023 -

Ira Honda Saco responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

Everything was pretty good with our purchase except the unwillingness to help with the necessary paperwork to be able to get the check from my bank when we were coming to pick up the car , we were travelin More

by RodneySaunders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooklynn Burns , I don't remember the sale managers name who did the signing with us
Sep 07, 2023 -

Ira Honda Saco responded

Thank you for bringing this to my attention. I apologize for your unsatisfactory experience with your purchase. This should not have happened. I would like an opportunity to fix this to ensure it does not happen again and to earn that fifth star. Please contact me via email. I look forward to hearing from you. Mark Andrews General Manager mandrews@driveiragroup.com

July 18, 2023

In for CRV 2010 Recall work - first in for evaluation and then for actua recall remediation work several days later. Process explained, good explanation of work - good continuity of service from service adv More

by mwhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Larason, Service Advisor
Jul 21, 2023 -

Ira Honda Saco responded

We are thrilled that you had a pleasant service visit!

July 17, 2023

The staff went above and beyond to make sure my questions were answered in a thorough fashion. More

by kmurph77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 28, 2023 -

Ira Honda Saco responded

We're happy you found our staff to be so supportive during your experience here at Ira Honda Saco.

July 17, 2023

Great Service doing my Annual Vehicle State Inspection. It was very professional and I was satisfied. More

by Aguacate_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A González
Jul 29, 2023 -

Ira Honda Saco responded

We're glad to hear you enjoyed your visit.

July 15, 2023

I love Ira Honda for my service needs. They are prompt and courteous every time I visit. The communication between customer and service is by far outstanding! This is my third Honda ve More

by Laurie A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez
Aug 14, 2023 -

Ira Honda Saco responded

We are very grateful for your patronage and are very pleased to hear that we could provide you with an outstanding service and sales experience! Thank you for the Five Star review and your business. We will continue to look forward to the pleasure of serving you again in the future!

July 14, 2023

Friendly reliable service-on time and great Comminication on my service needs through out the process. More

by Behomes2004
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Dabrieo
Jul 19, 2023 -

Ira Honda Saco responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 14, 2023

Service person kept me updated while I waited. Waiting area was comfortable. Came on below cost. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez
Jul 19, 2023 -

Ira Honda Saco responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 13, 2023

All staff were professional, friendly and clearly explained what they did and what need to be done. More

by ayoder56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Traverso-Penn
Jul 19, 2023 -

Ira Honda Saco responded

Thank you for your kind words for our staff, we appreciate it!

July 13, 2023

Thanks to Kaleb and team for their great customer service/most pleasant first visit dealership! More

by Beachgirl
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jul 25, 2023 -

Ira Honda Saco responded

We are thrilled that you had a pleasant service visit!

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