
Ira Honda Saco
Saco, ME
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I usually have world class service, when working with Tommy. However, this time was with Alberto. He is pleasant enough when we are face to face. However, he doesn’t answer the desk phone and calls the h Tommy. However, this time was with Alberto. He is pleasant enough when we are face to face. However, he doesn’t answer the desk phone and calls the house when leaving specific instructions to call my cell. He did return one call and left a message on my house phone. He spoke so fast I had no idea who it was or what they were calling about until I looked at caller ID! I called back, left an another message with a woman. About an hour later, I received a text message about an explaining what I need done. He never returned my 2nd call. I dealt with him years ago and had the same problem. He could learn a few things from Tommy! More
Rob F. was fantastic in helping me get into my new car and cery helpful with my trade-in process. I had a great experience and will strongly recommend Rob a was fantastic in helping me get into my new car and cery helpful with my trade-in process. I had a great experience and will strongly recommend Rob at Ira Honda in the future. More
The young lady that met me in service was very kind. She was very professional She made me feel very at ease. She’s a breath of fresh air. She will go far in this world. She was very professional She made me feel very at ease. She’s a breath of fresh air. She will go far in this world. More
I really love this dealership. I have been going here for6 years and plan on staying with it for servicing my car! The people who work in the service department are great to work w I have been going here for6 years and plan on staying with it for servicing my car! The people who work in the service department are great to work with… they are very knowledgeable , they explain what work needs to be done but are not pushy. I really trust what the tell me about my car!!!! More
I was able to book an appointment quickly. The service was very good. They did not try to upsell me on any service package and I wound up spending less than I anticipated. I would definitely r The service was very good. They did not try to upsell me on any service package and I wound up spending less than I anticipated. I would definitely recommend this dealership. More
Good prompt service. CJ was a huge help! Glad I now have his direct dial number because the computerized telephone service this dealership uses is completely non-user fr CJ was a huge help! Glad I now have his direct dial number because the computerized telephone service this dealership uses is completely non-user friendly - very difficult and frustrating to use. More
The service department is outstanding. The mechanics are top notch, along with the advisors. I especially would like to thank advisors Tom and Alberto. They always keep you informed when y The mechanics are top notch, along with the advisors. I especially would like to thank advisors Tom and Alberto. They always keep you informed when your car is being worked on, Thank you Tom and Alberto!! More