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Ira Honda Saco

Saco, ME

4.7
1,599 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,599 reviews

August 01, 2023

They’re great. Nice, personable, and dedicated staff. I was happy to see on a Saturday, it wasn’t crazy busy like usual. I worry about staff being overworked. More

by singandsigns
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Aug 03, 2023 -

Ira Honda Saco responded

We appreciate your positive review about your recent experience with us!

Aug 04, 2023 -

singandsigns responded

Update: unfortunately, discovered that the tire rotation was improperly done rendering my vehicle dangerous to drive. There are missing lug nuts and a broken stud. The wheels could’ve come off while I was driving!! Left urgent messages with service manager. Hopefully, he will address this as well as assess, replace, and/or fix any and all missing and damaged parts.

July 31, 2023

Excellent communication regarding the next steps for my vehicle, and quality service on every level More

by rosemary.eichorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 02, 2023 -

Ira Honda Saco responded

Thank you for being our customer, we appreciate your kind words!

July 31, 2023

The staff no matter what their role is or capacity is always very courteous and knowledgeable More

by MBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto gonzales
Aug 02, 2023 -

Ira Honda Saco responded

Thank you for your kind words for our staff, we appreciate it!

July 30, 2023

Recall process was easy. At other dealerships I have been pressured to get other work done when I go in for recalls, while here written suggestions were given with no pressu More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Aug 02, 2023 -

Ira Honda Saco responded

We appreciate your positive review about your recent experience with us!

July 29, 2023

The whole buying process went smoothly and they found the vehicle I was looking for at a fair price. More

by rad.mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Irish
Aug 03, 2023 -

Ira Honda Saco responded

We are glad we could help! Congratulations on your new vehicle.

July 27, 2023

Everyone was professional helpful understanding and went beyond the call of duty with questions that I had they made us feel comfortable and never for a minute we felt getting ripped off or in the dark abou More

by melissamcgrath56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Jul 30, 2023 -

Ira Honda Saco responded

We are so pleased you enjoyed your visit to Ira Honda Saco!

July 27, 2023

They’re very with service and very fun. i will comeback .i will tell people come to Ira Honda Saco More

by thinh ngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 30, 2023 -

Ira Honda Saco responded

We are glad we could help!

July 25, 2023

Good customer service. Service writer was excellent with communication. Service was done in a timely manner. More

by robplatts43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jul 28, 2023 -

Ira Honda Saco responded

We're glad to hear you enjoyed your visit.

July 23, 2023

Everything was okay. The employees seemed pressured because of lack of staff. So not as happy as I have seen before. More

by Christine Collins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
Aug 07, 2023 -

Ira Honda Saco responded

Hello Christine, we appreciate you taking the time to leave us this feedback.

July 20, 2023

Service advisor was great but you online scheduling is totally awful!!! Originally booked me in NJ. That team are morons I understand that your company is now huge and certainly your infrastructu More

by bob.wester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
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