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Ira Honda Saco

Saco, ME

4.8
1,723 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,723 reviews

December 29, 2023

Everyone was extremely helpful and happy , they made sure we understood what service we needed today! More

by Clem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Larason
Jan 03, 2024 -

Ira Honda Saco responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

I usually have world class service, when working with Tommy. However, this time was with Alberto. He is pleasant enough when we are face to face. However, he doesn’t answer the desk phone and calls the h More

by Aristokat77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Alberto
Jan 02, 2024 -

Ira Honda Saco responded

Thank you for your feedback about the lack of communication because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Mark Andrews, General Manager mandrews@irahondasaco.com

December 26, 2023

Rob F. was fantastic in helping me get into my new car and cery helpful with my trade-in process. I had a great experience and will strongly recommend Rob a More

by BenL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Fernandez, Edward Dabrieo
Dec 28, 2023 -

Ira Honda Saco responded

Thank you for your kind words for our staff, we appreciate it!

December 26, 2023

The young lady that met me in service was very kind. She was very professional She made me feel very at ease. She’s a breath of fresh air. She will go far in this world. More

by ahl2ez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Dec 28, 2023 -

Ira Honda Saco responded

Thank you for your kind words for our staff, we appreciate it!

December 26, 2023

I really love this dealership. I have been going here for6 years and plan on staying with it for servicing my car! The people who work in the service department are great to work w More

by Ocean1650@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha Harris
Dec 29, 2023 -

Ira Honda Saco responded

It's wonderful to hear about your positive experiences with Ira Honda Saco's service department over the past six years! Consistency in providing excellent service is a hallmark of a great dealership. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

I was able to book an appointment quickly. The service was very good. They did not try to upsell me on any service package and I wound up spending less than I anticipated. I would definitely r More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hispanic man, but I don't remember his name. He gets five stars.
Dec 29, 2023 -

Ira Honda Saco responded

We are thrilled to hear you had an excellent experience! Quick appointment scheduling and receiving good service without feeling pressured into unnecessary upsells is a win. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Good prompt service. CJ was a huge help! Glad I now have his direct dial number because the computerized telephone service this dealership uses is completely non-user fr More

by KBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Fulda - excellent
Dec 22, 2023 -

Ira Honda Saco responded

It's fantastic to hear that you had a great experience and that CJ provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Had a great experience, everyone was in a great mood and very professional, would recommend this shop to anyone More

by Isprayauto71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Steeves, Mark Andrews
Dec 22, 2023 -

Ira Honda Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

The service department is outstanding. The mechanics are top notch, along with the advisors. I especially would like to thank advisors Tom and Alberto. They always keep you informed when y More

by Sherremaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto and Tom
Dec 22, 2023 -

Ira Honda Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 16, 2023

Allison was great! Very open and honest about the process. Overall satisfied and love my new car. More

by video.tillage_0s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison, Edward Dabrieo
Dec 19, 2023 -

Ira Honda Saco responded

Congratulations on your new vehicle! We are thrilled that Allison provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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