Ira Honda Saco

Positive friendly service. The work was timely and complete, with no problems. The communication was clear detailed. The price was reasonable. Tom is a great guy to work with. The work was timely and complete, with no problems. The communication was clear detailed. The price was reasonable. Tom is a great guy to work with. I’ve been working with Ira for a decade now and always been happy with the service and the work quality. Well done. More

Polite professional service and the waiting room is very pleasant. Coffee and lunch is also available pleasant. Coffee and lunch is also available More

Thomas at Ira Honda Saco was amazing to work with, he has great customer service! great customer service! More

I always a great experience here. Easy to book service online. Fast turn around on service, clear and easy communication, Easy to book service online. Fast turn around on service, clear and easy communication, More

Service is phenomenal. Having on line focus is convenient. Thanks everyone. All my questions answered. Having on line focus is convenient. Thanks everyone. All my questions answered. More

Quick and simple, was able to get my service done last minute on a Saturday. Everyone I spoke to was friendly. minute on a Saturday. Everyone I spoke to was friendly. More

Staff was great from home and checked into the time I checked out. I’ll be back again for more service. checked out. I’ll be back again for more service. More

Great service. The service writer was spectacular. Got me in and out on a tight schedule. Highly recommended. The service writer was spectacular. Got me in and out on a tight schedule. Highly recommended. More

I had an overall negative experience at this dealership. I was given the impression numerous times during my interactions that I wasn’t to be taken seriously as a young female. Small examples include my boy I was given the impression numerous times during my interactions that I wasn’t to be taken seriously as a young female. Small examples include my boyfriend being greeted but not me, and being asked “are you sure this how much you pay monthly or is that split with others?” when I pay 100% of my rent on my own. On the day of signing when everything was supposedly taken care of (including financing, just had to sign off), I was given an increased APR after previously having a credit report run and given a quote. Upon signing this suddenly changed. This normally wouldn’t have been an issue despite the fact there were so many other problems and we ended up spending over 6 hours there (and I work overnight). When I went to pay, I was almost charged $4,000 down before I confirmed I previously put $500 down as a hold on the vehicle. The woman at the counter was even arguing with the salesman that he was doing things incorrectly, which was just a bit awkward. To make matters worse, I was given the key to a different car upon leaving and had to go back in which was surprising and felt typical at that point. I felt like my time and money simply weren’t respected. I don’t normally review companies or feel the need to complain, but I was shocked at how I felt I was treated and messy the process was. I will say the Service Department is fantastic and Tommy in particular and the building is spotless. Altogether, though, I was disappointed in my new car search and financing experience and wouldn’t recommend the Sales Department of Ira Honda Saco. More

Very satisfied with the service department. Was there for an oil Change which only took around 30 minute's Was there for an oil Change which only took around 30 minute's More