Ira Honda Saco
Saco, ME
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This dealership has always treated me fairly. The associate I dealt with was courteous and professional. The service manager accepted my Dealership coupons which made my payment considerably le The associate I dealt with was courteous and professional. The service manager accepted my Dealership coupons which made my payment considerably less expensive. More
I recently made a vehicle protection claim for a defective sunroof on a car I bought from here roughly 3 years ago, thinking that I would be covered. However, my claim was denied, even though I had defective sunroof on a car I bought from here roughly 3 years ago, thinking that I would be covered. However, my claim was denied, even though I had the “platinum” plan, was within the 75,000 mile cut-off as it described, confirmed that the sunroof was listed as a covered item under “electronics”, and confirmed that it was NOT listed under “exclusions”. Lesson to self/caution to others: never, under any circumstances, purchase “vehicle service protection” from this or any other dealership, as they will do everything humanly possible to weasel out standing behind it. It's a TOTAL SCAM and RIP-OFF! More
Good people but they still have a problem with their phone system. Extensions don’t always work and you get put on hold for long periods of time. Service department emails and text messages don’t always phone system. Extensions don’t always work and you get put on hold for long periods of time. Service department emails and text messages don’t always line up. Email said my appointment was 4 days ahead of the date scheduled. Couldn’t get through the phone system to get a clarification so I showed up on the earlier date. To their credit, they did the service on the earlier day. The service was done quickly and completely. More
Tommy was awesome! !! Got my back on the road quickly. Originally the part was going to take 4 days. I told him I needed my car within the week. He quickly got the part !! Got my back on the road quickly. Originally the part was going to take 4 days. I told him I needed my car within the week. He quickly got the part expedited that was needed. Very professional and help. Ryan was also great! More
Very efficient. I scheduled my oil change and it was easy. Friendly service advisor and helpful staff. Would gladly use them again. I scheduled my oil change and it was easy. Friendly service advisor and helpful staff. Would gladly use them again. More
Very helpful and very friendly staffs. Everyone welcome and reasonable. They do what you want to be done. Don’t try to over charge on you. Will be back again. Everyone welcome and reasonable. They do what you want to be done. Don’t try to over charge on you. Will be back again. More