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Ira Honda Saco

Saco, ME

4.7
1,599 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,599 reviews

September 21, 2023

This dealership has always treated me fairly. The associate I dealt with was courteous and professional. The service manager accepted my Dealership coupons which made my payment considerably le More

by Sar68cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha Seemed to be a new employee but she was efficient
Sep 25, 2023 -

Ira Honda Saco responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 21, 2023

Great service with Ryan today! Had everything done I needed! Ryan was very polite and assuring to me More

by susanann56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 24, 2023 -

Ira Honda Saco responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Ryan provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 18, 2023

I recently made a vehicle protection claim for a defective sunroof on a car I bought from here roughly 3 years ago, thinking that I would be covered. However, my claim was denied, even though I had More

by iblue37
Recommend Dealer
No
Employees Worked With
Tommy, Gabriel, Safe-Guard Products
Sep 19, 2023 -

Ira Honda Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 13, 2023 -

iblue37 responded

This is just lip service. I still have yet to see any follow up on this since early August

September 16, 2023

I was in need and from out of town. Great service. Friendly. Helpful. Accommodating. Welcoming. More

by awhitman1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Larason
Sep 19, 2023 -

Ira Honda Saco responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 16, 2023

Good people but they still have a problem with their phone system. Extensions don’t always work and you get put on hold for long periods of time. Service department emails and text messages don’t always More

by dickl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Sep 28, 2023 -

Ira Honda Saco responded

We appreciate you taking the time to leave us this feedback.

September 16, 2023

Tommy was awesome! !! Got my back on the road quickly. Originally the part was going to take 4 days. I told him I needed my car within the week. He quickly got the part More

by Tfreeman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy and Ryan in service
Sep 23, 2023 -

Ira Honda Saco responded

We're happy you found our staff to be so supportive during your experience here at Ira Honda Saco.

September 15, 2023

Very efficient. I scheduled my oil change and it was easy. Friendly service advisor and helpful staff. Would gladly use them again. More

by tom9716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cammarata: 5 Star
Sep 21, 2023 -

Ira Honda Saco responded

We are glad to hear that your oil change service was very efficient and that scheduling it was easy. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

Tommy has been fantastic to deal with and his customer service skills are top notch. Service has been completed as expected. More

by cptgumby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Sep 21, 2023 -

Ira Honda Saco responded

We are pleased to hear that Tommy has been fantastic to deal with and that his customer service skills are top-notch. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

A great team. A busy front desk so a few little last minute additions /details of my service were missed. More

by Hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 21, 2023 -

Ira Honda Saco responded

We are glad to hear that you had a great team assisting you with your service. However, it's unfortunate that some last-minute additions or details were missed due to a busy front desk. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 08, 2023

Very helpful and very friendly staffs. Everyone welcome and reasonable. They do what you want to be done. Don’t try to over charge on you. Will be back again. More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez
Sep 23, 2023 -

Ira Honda Saco responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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