
Ira Honda Saco
Saco, ME
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The screen started to flicker while the car was still under warranty. They tried unsuccessfully to fix it and concluded that it needed a new one. That was in July 2023. As of this date February 22, 2024 under warranty. They tried unsuccessfully to fix it and concluded that it needed a new one. That was in July 2023. As of this date February 22, 2024 I have not been notified that a new one is available. I bought the car from them and they have serviced it since then. They have made repeated promises that the part is in transit but nothing so far. They have thanked me for my patience, but now I think they will thank me for my stupidity. I would caution anyone from doing business with these people. They are all smiles and good times when they take your money but if something major goes wrong you are on your own. More
My drivers door on my CRV makes a screeching noise when opening door. Clearly an electronic noise. I have a video of the noise. I showed the service adviser but the person that worked on it never bothered opening door. Clearly an electronic noise. I have a video of the noise. I showed the service adviser but the person that worked on it never bothered to come and listen to it. They lubed the door . The noise is inside the door. It didn’t do it when he worked on it but he would have had a better idea if he saw the video. I am not very pleased. More
Thank you for taking care of my car. I always received courteous and professional treatment. Really appreciate the great customer service! I always received courteous and professional treatment. Really appreciate the great customer service! More
Very professional service and friendly people. Checked in regarding services to be done and costs. Clean facility. Will continue to work with them. Checked in regarding services to be done and costs. Clean facility. Will continue to work with them. More
Ira Honda has a great service center and dealership. Thank you, Tommy L. He is the best service advisor, always so helpful, knowledgeable, and pleasant! Thank you, Tommy L. He is the best service advisor, always so helpful, knowledgeable, and pleasant! More
Service was able to get me in the same day. Alberto kept me informed every step of the way. I couldn't be happier!!! Thank you Alberto and Ira. I will be a life long customer. Veronica Alberto kept me informed every step of the way. I couldn't be happier!!! Thank you Alberto and Ira. I will be a life long customer. Veronica More