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Ira Honda Saco

Saco, ME

4.8
1,721 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,721 reviews

February 22, 2024

The screen started to flicker while the car was still under warranty. They tried unsuccessfully to fix it and concluded that it needed a new one. That was in July 2023. As of this date February 22, 2024 More

by JABODOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Cammarata - Service Manager. Andrew Morin - Sales manager
Feb 23, 2024 -

Ira Honda Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 02, 2024 -

Ira Honda Saco responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Mike Mottolo General Manager mmottolo@irahondasaco.com

February 20, 2024

My drivers door on my CRV makes a screeching noise when opening door. Clearly an electronic noise. I have a video of the noise. I showed the service adviser but the person that worked on it never bothered More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer- mechanic
Feb 20, 2024 -

Ira Honda Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Ira Honda Saco responded

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Ryan Cammarata, Service & Parts Director rcammarata@irahondasaco.com

February 19, 2024

Thank you for taking care of my car. I always received courteous and professional treatment. Really appreciate the great customer service! More

by sally_loyola9738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez Jr
Feb 22, 2024 -

Ira Honda Saco responded

You're very welcome! We're delighted to hear that you consistently receive courteous and professional treatment, and we appreciate your kind words about our customer service. Thank you for entrusting us with your car care needs!

February 19, 2024

Had a great experience buying a car from these guys, Montana was a wonderful salesman! More

by kmp1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Dabrieo
Feb 22, 2024 -

Ira Honda Saco responded

We're thrilled to hear that you had a great experience buying a car from us, and we appreciate your positive feedback about Montana, your wonderful salesman. Thank you for choosing our dealership, and we hope you enjoy your new car!

February 17, 2024

Good customer service great tech was happy with service wish time was a little faster with wait but over all 5 stars More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 23, 2024 -

Ira Honda Saco responded

Thank you for the kind words Chris! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 16, 2024

Very professional service and friendly people. Checked in regarding services to be done and costs. Clean facility. Will continue to work with them. More

by DlW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Feb 23, 2024 -

Ira Honda Saco responded

That's great to hear that you had a very professional service experience with friendly people at our dealership! It's important to have clear communication about services and costs, and a clean facility adds to a positive overall experience. We appreciate your review and look forward to continuing to serve you! Safe travels!

February 14, 2024

Ira Honda has a great service center and dealership. Thank you, Tommy L. He is the best service advisor, always so helpful, knowledgeable, and pleasant! More

by CivicLove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Larason - Service Dept.
Feb 16, 2024 -

Ira Honda Saco responded

We're thrilled to hear about your positive experience at Ira Honda Saco's service center and dealership. Thank you for acknowledging Tommy as the best service advisor, always helpful, knowledgeable, and pleasant. Thank you for choosing us, and we appreciate your feedback!

February 13, 2024

Alberto is the best service advisor in Maine. Gets you in and out efficiently and is upfront about the work. 10/10 as always. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez
Feb 16, 2024 -

Ira Honda Saco responded

Thank you for the kind words Christian! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 13, 2024

Ira Honda goes ABOVE and beyond to make sure you’re satisfied. Alonzo was a tremendous help! More

by WJLeary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Gonzalez
Feb 16, 2024 -

Ira Honda Saco responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 11, 2024

Service was able to get me in the same day. Alberto kept me informed every step of the way. I couldn't be happier!!! Thank you Alberto and Ira. I will be a life long customer. Veronica More

by vpurdy1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 13, 2024 -

Ira Honda Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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