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Ira Honda Saco

Saco, ME

Overview
Reviews
Vehicles
4.7
1,599 Reviews
Call Dealership (207) 209-3766
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754 Portland Rd

Saco, ME

04072

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Showing 1,599 reviews

November 09, 2023

Excellent service appointment! The service tech was knowledgeable and kept me informed throughout the apt. The time spent servicing my SUV was fantastic, under and hour. Great job! More

by Rgdeadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdishakur Moham
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Dec 02, 2023 -

Ira Honda Saco responded

That's fantastic to hear about your excellent service appointment! A knowledgeable service technician who keeps you informed and completes the service efficiently is definitely commendable. Getting your SUV serviced in under an hour is impressive! Thank you for your business!

November 07, 2023

I will never go to this dealership again. It is full of workers who do not know what they are doing. I had to escalate an issue through the Service Manager because I felt that I was not being More

by Maineblonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any of these people
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Nov 08, 2023 -

Ira Honda Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 06, 2023

Customer service rep Renisha was personable, attentive to details, and thorough in scheduling my appointment to determine why my key fob didn't work after having my car detailed by the service dept. More

by dobugds
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
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Dec 02, 2023 -

Ira Honda Saco responded

Renisha sounds like an excellent customer service representative, being personable, detail-oriented, and thorough in addressing your concerns about the key fob issue after your car detailing. This level of attention and care in scheduling appointments can really enhance the customer experience. Thank you for your business!

November 04, 2023

My visit today was quick and such a smooth process! Thank you for such an amazing experience. More

by sirish310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison I, Renisha H, Mark Andrews, Edward Dabrieo
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Dec 01, 2023 -

Ira Honda Saco responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Alberto was wonderful with my first time to this Honda dealership. I told him I didn’t have a lot of time and he got me the worlds fastest oil change and multipoint inspection after my long trip from Illi More

by Rdkra27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez
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Dec 05, 2023 -

Ira Honda Saco responded

It's fantastic to hear Alberto at Ira Honda Saco provided exceptional service, especially considering your time constraints after a long trip from Illinois. Getting the "world's fastest oil change" and a multipoint inspection shows his dedication to efficiency and ensuring your needs were met swiftly. Thank you for your business!

November 04, 2023

Tries to up sell, said needed more work than on previous inspection report and has the worst phone system(call return) ever. Had one service tech that seemed trustworthy but he is out indefinitely. Not a More

by Kcorthell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 07, 2023 -

Ira Honda Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 03, 2023

not very pleased with the SALES department of this dealership, but i LOVE the service department...alberto always makes it easy to have my car serviced...he really cares about his customers More

by judering89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alberto gonzalas, 5 stars
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Dec 02, 2023 -

Ira Honda Saco responded

It's great to hear that despite your experience with the sales department, the service provided by Alberto in the service department has been exceptional! Having a service advisor who genuinely cares about customers can make a significant difference in the overall experience. Thank you for your business!

November 02, 2023

I showed up today without an appointment looking for an oil change, tire rotation, and multipoint inspection. They took me right in and had everything done within an hour. The waiting area us clean and com More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdishakur Moham
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Dec 02, 2023 -

Ira Honda Saco responded

That sounds like a very efficient and accommodating service experience! Being able to get your oil change, tire rotation, and inspection done promptly, especially without an appointment, speaks highly of their service efficiency. Additionally, having a clean and comfortable waiting area with refreshments adds to the overall positive experience. Thank you for your business!

November 02, 2023

Excellent customer and vehicle service! Will continue to receive service at Ira Honda Saco! Thank you. More

by djstrycharz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto, Shakur
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Dec 01, 2023 -

Ira Honda Saco responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Great service from Renisha today, but from others previously. Highly recommended for all my car maintenance More

by AF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Report | Print
Dec 01, 2023 -

Ira Honda Saco responded

It's fantastic to hear that you had a great experience and that Renisha provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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