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Ira Honda Saco

Saco, ME

4.7
1,599 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,599 reviews

December 26, 2023

I really love this dealership. I have been going here for6 years and plan on staying with it for servicing my car! The people who work in the service department are great to work w More

by Ocean1650@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha Harris
Dec 29, 2023 -

Ira Honda Saco responded

It's wonderful to hear about your positive experiences with Ira Honda Saco's service department over the past six years! Consistency in providing excellent service is a hallmark of a great dealership. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

I was able to book an appointment quickly. The service was very good. They did not try to upsell me on any service package and I wound up spending less than I anticipated. I would definitely r More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hispanic man, but I don't remember his name. He gets five stars.
Dec 29, 2023 -

Ira Honda Saco responded

We are thrilled to hear you had an excellent experience! Quick appointment scheduling and receiving good service without feeling pressured into unnecessary upsells is a win. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Good prompt service. CJ was a huge help! Glad I now have his direct dial number because the computerized telephone service this dealership uses is completely non-user fr More

by KBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Fulda - excellent
Dec 22, 2023 -

Ira Honda Saco responded

It's fantastic to hear that you had a great experience and that CJ provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Had a great experience, everyone was in a great mood and very professional, would recommend this shop to anyone More

by Isprayauto71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Steeves, Mark Andrews
Dec 22, 2023 -

Ira Honda Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

The service department is outstanding. The mechanics are top notch, along with the advisors. I especially would like to thank advisors Tom and Alberto. They always keep you informed when y More

by Sherremaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto and Tom
Dec 22, 2023 -

Ira Honda Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 16, 2023

Service department was quick and helpful! The car was taken in quickly and all the details of the service were explained. They even found a coupon for me! More

by kdeterdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto GOnzalves
Dec 19, 2023 -

Ira Honda Saco responded

That's fantastic! It's great when a service department goes the extra mile to provide explanations and even finds ways to save you some money. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Allison was great! Very open and honest about the process. Overall satisfied and love my new car. More

by video.tillage_0s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison, Edward Dabrieo
Dec 19, 2023 -

Ira Honda Saco responded

Congratulations on your new vehicle! We are thrilled that Allison provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 14, 2023

The dealership has very friendly employees. They are always willing to help. I have bought three CRVs from this dealership and had o problems with any of them. More

by lahubbard0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 19, 2023 -

Ira Honda Saco responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Fabulous ISH Team! I always receive first-rate customer service from the sales and service departments. Thank you!!! More

by barbarajs
Recommend Dealer
Yes
Employees Worked With
Nicole (sales) - she rates a 10 from me!
Dec 16, 2023 -

Ira Honda Saco responded

That's fantastic to hear! Having consistently excellent customer service from both the sales and service departments. It's wonderful that you've had such positive experiences with the Ira Honda Saco Team. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Bought a new Accord for my wife, the salesperson begged me to fill out the sales experience survey with a perfect score or he would not get a bonus on his commission, he made it transactional by offering m More

by williamaberta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
jessie clifford
Dec 13, 2023 -

Ira Honda Saco responded

We treat customers with integrity, respect, transparency, and professionalism. I am truly sorry we did not meet or exceed your expectations. Thank you for your business and may you and Mrs. Berta have a joyous holiday season. Mark Andrews, General Manager

Dec 13, 2023 -

Ira Honda Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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