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Ira Honda Saco

Saco, ME

4.7
1,599 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,599 reviews

January 03, 2024

Hi, yeah ummm. .. Alberto, his manager, Parts worker, and staff helped me save a lot this time. They generally help me save money, but my most recent visit, I went i More

by MysticSage8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto, and his manager, which he didn't mention his name, if he did I missed it., Dan Gelinas
Jan 05, 2024 -

Ira Honda Saco responded

It's wonderful to hear your experience at Ira Honda Saco with Alberto, the manager, the parts worker, and the staff was exceptional! Their effort to save you money on the alternator part, their flexibility with pricing, and the additional discount for being a veteran made a significant difference in the overall cost. Thank you for your service. We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Service department has always been excellent! No experience yet with sales department, although I did walk through there twice today and was surprised no one came out of their office to ask if th More

by cwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Fulda
Jan 05, 2024 -

Ira Honda Saco responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Allison and everyone involved were amazing through the process. I’ve never bought a car before that needed a loan so they made the process transparent and easy. More

by McKenziekate16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Irish - 5 out of 5 stars
Jan 05, 2024 -

Ira Honda Saco responded

Congratulations on your new vehicle! We are thrilled that Allison provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 03, 2024

Rob was a wonderful, helpful, knowledgeable sales person. He gave us all options and helped us make final decision for our needs. More

by georgianna_woodbury1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob , Edward Dabrieo
Jan 04, 2024 -

Ira Honda Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 01, 2024

For the last year or so, Tommy has been coordinating my service...wow! From my perspective, he has demonstrated the most professional and consistent positive customer service I’ve experienced in the last 1 More

by lwears49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Jan 03, 2024 -

Ira Honda Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 29, 2023

Very professional and personable. Sales staff was present through the whole process. Delivery was quick. More

by Jgeorge71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Irish
Jan 03, 2024 -

Ira Honda Saco responded

Congratulations on your new vehicle! We are thrilled to have provided you with a professional and personal sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

Everyone was extremely helpful and happy , they made sure we understood what service we needed today! More

by Clem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Larason
Jan 03, 2024 -

Ira Honda Saco responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

I usually have world class service, when working with Tommy. However, this time was with Alberto. He is pleasant enough when we are face to face. However, he doesn’t answer the desk phone and calls the h More

by Aristokat77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Alberto
Jan 02, 2024 -

Ira Honda Saco responded

Thank you for your feedback about the lack of communication because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Mark Andrews, General Manager mandrews@irahondasaco.com

December 26, 2023

Rob F. was fantastic in helping me get into my new car and cery helpful with my trade-in process. I had a great experience and will strongly recommend Rob a More

by BenL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Fernandez, Edward Dabrieo
Dec 28, 2023 -

Ira Honda Saco responded

Thank you for your kind words for our staff, we appreciate it!

December 26, 2023

The young lady that met me in service was very kind. She was very professional She made me feel very at ease. She’s a breath of fresh air. She will go far in this world. More

by ahl2ez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Dec 28, 2023 -

Ira Honda Saco responded

Thank you for your kind words for our staff, we appreciate it!

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