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Ira Honda Saco

Saco, ME

4.8
1,723 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,723 reviews

August 29, 2024

Excellent reliable online appt setup system. Friendly and knowledgeable receiving and assessing car tire issues. Impressive movie showing tire issue and emailed to me. completed work in 2 hrs of More

by Carlshapiro27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 31, 2024 -

Ira Honda Saco responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2024

We were helped by staff in a timely manner considering how busy they were and the car was serviced and ready for pick up in just a few hours. Thanks to all for their good work. More

by ptifft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzalez
Aug 31, 2024 -

Ira Honda Saco responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

Your service person was great and kept me informed during the whole visit. I will continue to have my CRV serviced at Ira More

by Jim Fenton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto
Aug 27, 2024 -

Ira Honda Saco responded

Hi Jim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

Easy to make an appointment and very nice service advisor. Quick and easy inspection! Much appreciated! More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Aug 27, 2024 -

Ira Honda Saco responded

Hi Dennis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Awesome service very nice talk to me not at me understanding everything and explained to me More

by adamsanne69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 31, 2024 -

Ira Honda Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 24, 2024

Excellent service today-in and out in 1 hour! Very courteous and I appreciated Alberto very much! 5 stars for Alberto! More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 31, 2024 -

Ira Honda Saco responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 23, 2024

This dealership runs very smoothly. .. I was scheduled for inspection sticker and air filter that I had put off and they found the nestings of a rodent in the filter...I was thankful th More

by maryekdaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Perro
Aug 25, 2024 -

Ira Honda Saco responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2024

Took over 6 hours to tell me a cable was stenches in the seat and they’d need a few hours to take seat apart. I was in waiting room ALL DAY and no one ever came to tell me. I already knew the cable was st More

by MeghanT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Aug 24, 2024 -

Ira Honda Saco responded

MeghanT, Thank you for your feedback about the seat issue, this should not have happened, and I apologize for any inconvenience you faced due to the wait time. Your concerns will be shared with our team so that similar situations can be addressed and prevented on future visits. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Mike Mottolo General Manager mmottolo@irahondasaco.com

August 17, 2024

Quick and courteous! Bonus, there is a small deli in the waiting area, great food and drink choices. Super convienient. More

by DWhit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Perro
Aug 19, 2024 -

Ira Honda Saco responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

I waited for 2 1/4 hours for my car. The fact that it would take that long was not communicated well as I would have made different arrangements. More

by Bharrington2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 19, 2024 -

Ira Honda Saco responded

Thank you for sharing your experience. We apologize for the long wait and the lack of communication regarding the delay. This is not the level of service we strive for. Please contact us so we can learn from this and prevent it from happening in the future. Micahel Mottolo General Manager mmottolo@irahondasaco.com

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