Ira Honda Saco

Mr. Mullen provided us with excellent service. He was very positive about the vehicle and had effective answers to all questions that we asked. He was completely courteous and provided just the right am very positive about the vehicle and had effective answers to all questions that we asked. He was completely courteous and provided just the right amount of responsiveness without a hint of being overbearing. We considered several different vehicles from different makers. Mr. Mullen was knowledgeable about all of them, but remained persuasive about the quality of the Hondas. I recomment to anyone who is looking for a car to at least speak with Mr. Mullen. More

Mr.Mullen was wonderful to work with. He was very knowledgeable about the automobiles we were interested in, and with his help, we were able to decide which vehicle was right for us. There was never knowledgeable about the automobiles we were interested in, and with his help, we were able to decide which vehicle was right for us. There was never any pressure to make a quick decision. Mr. Mullen was friendly, patient, and extremely helpful which made the car buying process more enjoyable. More

My experience purchasing a new Honda through John Mullen was very positive. I had priced my Honda Element at another dealer. These guys were old school and had a very high pressure approach to car sales. On was very positive. I had priced my Honda Element at another dealer. These guys were old school and had a very high pressure approach to car sales. On the other hand, Mr. Mullen knows his product, answers your questions and allows you to come to your own conclusion on a car purchase. Ultimately, John Mullen and Prime Honda got my business. More

Michael was extremely friendly and helpful. He went above and beyond to help me get in the car that I wanted. He at no time made me feel pressured or "under the gun". I gave the ratings I did because it was and beyond to help me get in the car that I wanted. He at no time made me feel pressured or "under the gun". I gave the ratings I did because it was an excellent experience and I would recommend him and Prime Honda to anyone I know that is looking to buy a car. Michaels attitude and sense of humor made the experience wonderful! Keep up the great work! More

Large inventory. Helpful, informed salespeople. Large inventory. Helpful, informed salespeople. Negotiable pricing. Comfortable environment. John Mullen salesperson honest, trustworthy, Large inventory. Helpful, informed salespeople. Negotiable pricing. Comfortable environment. John Mullen salesperson honest, trustworthy, informed, sincere sales person who we've purchased from in the past. Flexible staff willing to listen and negotiate fairly. More

I HAD TO BRING MY CAR IN FOR MATS AND CARGO MAT AND MUD FLATS. DAVID T WAS VERY NICE AND HELPFUL NOTHING TO DO WITH DAVID JUST SERVICE. DAVID TOLD THEM WHAT I WANTED THE MATS ON TOP OF MY CARPET AND VACUME FLATS. DAVID T WAS VERY NICE AND HELPFUL NOTHING TO DO WITH DAVID JUST SERVICE. DAVID TOLD THEM WHAT I WANTED THE MATS ON TOP OF MY CARPET AND VACUMED BEFORE MATS WERE INSTALLED. THEY PULLED OUT MY CARPET WHICH HAD SOME STUF ON THEM AND WADDED THEM UP AND PUT THEM IN THE BACK OF MY CAR ONTOP OF THE MATS WHICH THEY JUST INSTALLED WHICH WHEN I LOOKED AT THEM WERE NOW DIRTY WITH TWIGS AND DIRT. MY CARPET WAS A MESS IN THE BACK OF MY CAR. WHEN I SAW IT WHEN I WENT OUT TO MY CAR I WAS SO MAD I JUST HAD TO LEAVE. THAT WEEKEND I HAD TO CLEAN MY WHOLE CAR MYSELF. IF I DIRTY IT I EXPECT TO CLEAN IT IF IT'S SOMETHING NEW I SHOULDN'T HAVE TO DO IT. EVEN THE MATS IN FRONT THERE IS DIRT UNDERNEATH THE MATS NOW. I WASN'T HAPPY. PEARL BEGIN More

A very pleasant, no hassle, no nonsense sales experience. Vehicle was honestly represented and meticulously prepped for delivery. I have visited this dealership for routine service and the charges were app Vehicle was honestly represented and meticulously prepped for delivery. I have visited this dealership for routine service and the charges were appropriate with no attempt to sell unneeded maintenance. More

There are car dealers and then there are car dealers...and then there's John Mullen. John makes the sales encounter a totally pleasant experience. Missing: deception; rudeness; and pressure.... dealers...and then there's John Mullen. John makes the sales encounter a totally pleasant experience. Missing: deception; rudeness; and pressure....which are so often found at other dealerships. There should be more honest, down-to-earth sales people, such as John. No-one wants to be intimidated and John has the quality of confidence without the threatening overtones. Carole More

Buying a minivan for my growing family was made easy with the help of John Mullen, the Sales Rep. He helped us find a great van, and in the price range that was manageable for our budget. He made our experie the help of John Mullen, the Sales Rep. He helped us find a great van, and in the price range that was manageable for our budget. He made our experience enjoyable, fun, and easy. I would highly recommend John Mullen to anyone in the market for an automobile. More

Michael was very pleasant to deal with over the phone. I knew immediately that he was all about the servicing the customer's needs as opposed to just trying to make as much commission as possible. I wo knew immediately that he was all about the servicing the customer's needs as opposed to just trying to make as much commission as possible. I would certainly go to Prime again and feel confident that Mike will take care of me as much as he did this time. More