Ira Honda Saco

Maria is very knowledgeable about the Honda CR-V I purchased. She has been very quick to answer questions I have had since purchasing the vehicle. I am very pleased with my experience and am delight purchased. She has been very quick to answer questions I have had since purchasing the vehicle. I am very pleased with my experience and am delighted with the features in my Honda CR-V. I have not owned it long en.ough to have needed servicing More

I had a salesperson, Maria Surprenant who was very friendly and knowledgable. She was very patient with me while i made my decision. I was looking for a used honda crv and bought a 2002. The inside friendly and knowledgable. She was very patient with me while i made my decision. I was looking for a used honda crv and bought a 2002. The inside was spotless and looked like a brand new vehicle. Maria made sure that it was very clean and looked great before i picked it up. I will recommend this dealership to all my family and friends. It was a very pleasant experience and will send Maria anyone i know who wants to buy a new or used vehicle. thank you More

My car was 14 years old and wouldn't pass inspection; at the same time, I didn't have much money to spend on a newer car, but had a pretty clear idea of what I wanted. I worked at the problem for several we the same time, I didn't have much money to spend on a newer car, but had a pretty clear idea of what I wanted. I worked at the problem for several weeks. I called a large dealership and was pressured so much that I just hung up. I also checked into many newspaper ads, Craig's list and Uncle Henry's Magazine, but realized as an older woman buying a used car on my own I could be easily fooled. Finally my current car repair garage recommended Prime Honda, and put me in touch with John Mullen. John listened sympathetically to my story, and discussed my options with me without pressuring me into a decision in any way. He spent all kinds of time with me that first day, and then met with me several more times as I worked my way through this all-important car decision. He understood what a major problem this was for me; his honesty, knowledge and sincerity were invaluable. I am very grateful to John, both for his professionalism and for his understanding approach. And I absolutely love the car!!!!! More

I have purchased 3 honda's, my 1st one was sold to me by Maria Surprenant, she impressed me from the start, she is very knowledgeable, friendly, gracious, i ask for her everytime, she is the only one i will Maria Surprenant, she impressed me from the start, she is very knowledgeable, friendly, gracious, i ask for her everytime, she is the only one i will deal with, she goes above and beyond to satisfy her customers, she makes promises and keeps them...my book MARIA is AWESOME and i would recommend her highly... More

My experience at Prime Honda was great. The sales service by Joe McCullum was fantastic. Joe was knowledgeable, comforting and very easy to work with. He knew what I was looking for and work very hard to get by Joe McCullum was fantastic. Joe was knowledgeable, comforting and very easy to work with. He knew what I was looking for and work very hard to get exactly what I wanted. I have recommended several friends and family to purchase from Saco Honda and work with Joe McCullum. More

My overall experience with Prime Honda was great. After looking online, I found a used 2008 Honda Civic that looked like a good vehicle for me. I called the dealership and was immediately impressed with t looking online, I found a used 2008 Honda Civic that looked like a good vehicle for me. I called the dealership and was immediately impressed with the level of friendliness, professionalism and prompt transfer of my call. I was quickly put in touch with a sales representive (Mike) who answered all the questions I had about my current vehicle that I wanted to trade, as well as the Civic I was interested in. I immediatly traveled to the dealership to meet with Mike. Once I arrived, the same professional, prompt and curteous behavior I expierenced on the telephone was evident in the way all employees handled themselves at the dealership. I was quickly greeted by Norm, and he advised me that Mike was with another customer. The level of professional cooperation and teamwork was a pleasant suprise. Mike gave Norm all the information that I relayed to him, and Norm took over. After answering some questions, Norm brought me outside for a test drive. Norm showed me a couple of other vehicles and we returned to the dealership. Norm didn't try to sell me on vehicles I wasn't interested in, or push me to purchase items I didn't want. It was a very relaxed, low key sale - and I liked that. After I was presented with trade-in and payment options, Norm and the rest of the finance staff went above and beyond to find a price and a deal that worked for me. Employees stayed late to ensure that I had all of the necessary paperwork, waited while my car was gassed up and cleaned, and made sure that everything was done right the first time. The next day I noticed that one of my reverse lights were out. Norm called me on a follow up, and I advised him of this issue. He urged me to return to the dealership and stated that the issue would be corrected. I returned after work and was again greeted on a first name basis by Mike. He brought me back and introduced me to the service department. My car was immediately taken in and repaired in a quick manner. While my car was being fixed, Norm made sue to check in with me and make sure I was still satisfied with everything. Once my car was fixed, an employee from the service department explained what the problem was, told me what was done to fix it, and provided me with a printout of the service rendered. I was also impressed with the sense of humor and level of fun employees seemed to have at this dealership. Everybody was smiling and appeared to be enjoying what they were doing. It was refreshing to see a dealership that balances a level of fun while maintaining an incredible level of professionalism. More

I gave ratings of 5 across the board because I feel strongly about the service that I received from Norm and Prime Honda. My wife and I were always treated in a respectful and courteous manner. Every strongly about the service that I received from Norm and Prime Honda. My wife and I were always treated in a respectful and courteous manner. Everyone at Prime Honda was very knowledgeable and professional and willing to go the extra mile to meet our needs. We will definitely do business with Prime Honda again in the future. More