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Group 1 Honda Saco

Saco, ME

4.8
2,007 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 2,007 reviews

September 22, 2026

It took 2+ hours for an oil change and tire rotation even though I had an appointment. More

by Amccarthy034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
September 20, 2026

The process was faster than I have experienced in other places which was nice and they understood what I was looking for. More

by Lalocalobalana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Buckley
September 19, 2026

Great Customer service! This is my second purchase and I always walk out with a smile. More

by kiragreenleaf42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bonnie
September 16, 2026

Dominic in the Service area is top notch, need more like him in customer service! More

by jjdyer05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Sep 18, 2026 -

Group 1 Honda Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Saco! If you have any further questions, please don't hesitate to reach out!

September 16, 2026

Very friendly and very efficient. Good to do business with. Happy with entire process.overall good experience. More

by az2maine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good service tech
Sep 18, 2026 -

Group 1 Honda Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2026

Really enjoyed working with Kelly for my first car! Would recommend to friends and family More

by Ross.bellino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly bridge
Sep 17, 2026 -

Group 1 Honda Saco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Saco! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2026

The sales person was wonderful and I didn’t feel pressured, She was ready at my appointment time and was there for what we needed More

by Vanessahopkins1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison
Sep 14, 2026 -

Group 1 Honda Saco responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2026

Always have a pleasant experience and have been bringing my Hondas there for about 13 years. More

by jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Sep 14, 2026 -

Group 1 Honda Saco responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2026

They don't explain services and overcharge grossly. They quote one price and then change it. More

by twit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
Sep 20, 2026 -

Group 1 Honda Saco responded

Twit, could we speak about this so I can drill down on what happened and make this right? MMottolo@group1auto.com Mike Mottolo General Manager

September 10, 2026

Professional, friendly, excellent service. Quick, minimal upsell, they were in my team not a battle. More

by Alaskastu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander and Montana primarily, but other people checked in as a team.
Sep 14, 2026 -

Group 1 Honda Saco responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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