
Ira Honda Saco
Saco, ME
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Dan Roy went above and beyond. We were looking for a Dan Roy went above and beyond. We were looking for a used Honda and when there was nothing for us at Honda, Dan combed all of the other Prime lots to Dan Roy went above and beyond. We were looking for a used Honda and when there was nothing for us at Honda, Dan combed all of the other Prime lots to find the right car for us. When the car that best fit our needs turned out to be at the Prime Kia dealership, Dan selflessly set us up there and made sure that all of our questions were answered. Dan worked to make the deal a winner for us, and for Prime, even though he lost out on the sale. That's the kind of salesman I'll come back to. In fact, we've already sent my father-in-law and my mother to Dan and the father-in-law bought a car. Keep up the good work, Dan Roy! More
Dan was a great sales person to deal with while we were shopping for a new car. He listened to our needs and helped us purchase a honda civic. He has answered questions we have had since purchasing the car shopping for a new car. He listened to our needs and helped us purchase a honda civic. He has answered questions we have had since purchasing the car. All in all a great person to work with. Dan did not pressure us and he understood that I was particular about the service I recieve since I have been in the customer service field for many years. Dan also has checked in with me from time to time to make sure things are still going well. Service has been great, we had a leak in the trunk. Everytime it rained the trunk was flooded with water. the techs found the leak and repaired it, And I was giving a free rental while the work was being done. The service dept understands that when I bring the car in for service that I will be waiting for the car and they get the work done in a timely manner. all in all I am very happy with the dealership and i am hard to please. More
On two different test drive visits prior to the purchase of my vehicle, as well as throughout the purchasing process, Dan treated me with respect and consideration. I felt that he was collaborative in asses of my vehicle, as well as throughout the purchasing process, Dan treated me with respect and consideration. I felt that he was collaborative in assessing the various models and units that were available to be driven. And I appreciated his honesty and objective comments about each model and unit as we drove them together. I am a critical, painstaking buyer with lots of questions and Dan fielded each and every one without complaint. I think he is expert at customer service and I respect that a lot. Additionally, following the purchase, I had a few minor adjustment questions which were fielded promptly and with honest concern. Would feel comfortable referring anyone to Dan for the same experience. M. Holley Portland Maine More
I had no intention of purchasing a new vehicle this past Saturday; my intent was to research and test drive SUVs that I would consider buying in a month or so. After a laugh-filled day, I left with a lease Saturday; my intent was to research and test drive SUVs that I would consider buying in a month or so. After a laugh-filled day, I left with a leased 2011 Pilot. I even opted for the upgrades! Because the experience was so low stress and my multiple questions were answered happily and completely, I negotiated a price that works for me and I drove away in a new car. Jared was patient, kind, knowledgeable, and willing to review multiple options before I made a decision. He showed me used and new CR-V's and Pilots and then reviewed leasing and purchasing options. Mike helped me complete my paperwork and choose the service package that best fits my needs. Overall, the experience was great and I am driving a beautiful new car. Thank you, ALL at Prime Honda in Saco! More
For all the right reasons I was very pleased and For all the right reasons I was very pleased and comfortable with my experience with Prime Honda. Everything from my initial contact through the dec For all the right reasons I was very pleased and comfortable with my experience with Prime Honda. Everything from my initial contact through the decision making, purchasing and leaving the dealership was appreciated.There is a presence of honesty, caring and camaraderie among the employees and these traits are reflected in their relationships with customers. Not knowing really how to go about this process, David Torstensen, my salesman could not have been more present, kind and patient guiding me through every step in a very knowledgeable and extremely professional way. I could not have asked for it any other way. Heather Correa I extend my gratitude as well to Zach Casey, Dennis Steeves, Mike Gibel and Mark Adams More
We went to Prime Honda after having a horrible experience at another dealership only two days earlier-- a dealer with an "our way or the highway" attitude--- Prime Honda, Norm, and Jared showed us the comple at another dealership only two days earlier-- a dealer with an "our way or the highway" attitude--- Prime Honda, Norm, and Jared showed us the complete opposite--- how the car buying experience can and should be!! Our journey with Prime started with the AutoTrader trade-in instant quote questionnaire and the next day we received a call from Norm about the vehicle we were interested in. From that phone call, a very positive tone was set, and we excitedly set up an appointment to look at our vehicle that evening. When we arrived in Saco, the car was waiting for us, and we were greeted warmly by both Norm and Jared. Our experience at Prime far exceeded our expectations--- Jared went above and beyond, taking us on an extended test-drive, honoring a great quote on our trade-in, and making sure each and every detail about our vehicle and transaction went smoothly and to our satisfaction. He even followed up several times in the days and weeks following the sale to see if we needed anything and ensure we were still pleased with our purchase. We have recommended Prime to everyone we know, and look forward to continuing to do business there for many years to come! More
I lost my beloved 10 year old Honda Accord due to someone rear ending me hard enough to bend the frame. So I was a sad, reluctant buyer. I had been to another dealership but, although very nice and accomodat rear ending me hard enough to bend the frame. So I was a sad, reluctant buyer. I had been to another dealership but, although very nice and accomodating, they didn't have what I needed. I wanted to check out Prime as they offered so many cars on Kelly Blue Book, and was fortunate enough to meet Jared McReavy who was paitient, understanding, knowledgeable and fun to work with. He showed us several cars while zeroing in on the one that was right for me. He didn't rush us, worked with us through several pricing negotiations- (sorry for what we put you through Jared!)- and we left having bought the car. I told Jared it would be a little bit before I truly appreciated the new car as I loved my old one so much. It's been a week and I love this one already. Go to Prime, talk to Jared. You can't go wrong! You'll be happy you did! More
What a wonderful experience working with Jared and prime honda. I wish it wasnt going to be many years till I could go back to deal with them again. Finally someplace that makes buying a car a pleasant chor honda. I wish it wasnt going to be many years till I could go back to deal with them again. Finally someplace that makes buying a car a pleasant chore. I traveled 100 miles to deal with them and I am so glad I did. It was worth the drive. happymom771 More
Dan was very thorough and knowledgable. He made the car leasing experience very easy for us. I would highly recommend Dan to any future car buyer. The manager at the dealership was also very helpful. We leasing experience very easy for us. I would highly recommend Dan to any future car buyer. The manager at the dealership was also very helpful. We are pleased with our car lease. We were given a very thorough explanation of the car features and felt comfortable driving away. More
I AM FROM CANADA AND DECIDED TO PURCHASE A US CAR BECAUSE OF THE BETTER PRICING. I CHECKED OUT MANY DIFFERENT DEALERSHIPS AND FOUND PRIME HONDA, SPECIFICALLY JARED MCREAVY, TO BE VERY HELPFUL AND EXPEDIENT OF THE BETTER PRICING. I CHECKED OUT MANY DIFFERENT DEALERSHIPS AND FOUND PRIME HONDA, SPECIFICALLY JARED MCREAVY, TO BE VERY HELPFUL AND EXPEDIENT IN COMPLETING THIS PURCHASE. IF THE CANADIAN DOLLAR REMAINS STRONG, I PLAN ON BUYING MY NEXT CAR FROM JARED AND I HAVE ALREADY STARTED SPREADING THE WORD AMONG FRIENDS AND CO-WORKERS! CARMEL DEGEN More