Ira Honda Saco

I made an appointment to discuss terminating a lease to buy a new Honda and was blown off by the salesperson. Since we leased our 06 Honda with Prime Saco, we decided to try them one more time. They adve buy a new Honda and was blown off by the salesperson. Since we leased our 06 Honda with Prime Saco, we decided to try them one more time. They advertised an 09 Honda Pilot LX for $24,997. On the website, they did not have any LX's available for sale. There were none at the dealership. This is a classic bait and switch. When we arrived, we asked for four prices: lease or buy an 09 Pilot EX or lease or buy a CRV EXL. Two hours later we were still there without any answers. At one point, they took our car keys, so that we were unable to leave. Fred kept excusing himself to do this or that to extend our time at the dealership. Eventually, I asked for my car keys, at which point an extremely over-inflated lease deal for the Pilot was produced. Zach came out and threw down the offer in disgust when we said we were leaving. This would have been our fourth Honda and we were absolutely ready to buy. I will call Honda Finance and turn in the lease anywhere else. I am never going back there again, and they have lost a loyal Honda customer. More

I took a trip to Prime Honda looking to check out a few vehicles, but overall looking for a Honda. I was greeted quickly on the lot and found the salesmen to be quite friendly. The salesmen were all very vehicles, but overall looking for a Honda. I was greeted quickly on the lot and found the salesmen to be quite friendly. The salesmen were all very informative and quite willing to accomadate me in any request that I made. After I had test driven a few vehicles on the lot the salesmen very patient and accomidating to all of my needs and questions concerning the vehicles I was interested in. I would highly recommend Prime to any person looking to perchase a car. More

I made a trip to Prime Honda with the intention of looking for a new car, not really knowing exactly what I was looking for, but knowing that I wanted to purchase a Honda. I found the sales staff to looking for a new car, not really knowing exactly what I was looking for, but knowing that I wanted to purchase a Honda. I found the sales staff to be very friendly and accomadating to my questions and inquires. They were informative as to the benefits and any negatives that might come along with a particuliar car model or type. They also allowed to to test drive a number of cars to see which one I felt the most comfortable with. Six months later my car still runs great and I'm happy with the purchase I made from Prime. More

I went to Prime Saco with a very general idea of the type of used vehicle I wanted to purchase. Joe clearly understand my wants and found a vehicle perfect for my needs. I purchased a make and model vehicl of used vehicle I wanted to purchase. Joe clearly understand my wants and found a vehicle perfect for my needs. I purchased a make and model vehicle I didn't even know existed, and I love it! More

We went in on a Saturday to try out a new Honda Pilot with our 2 children ages 6 and 10. We loved the car and decided to purchase it. Everyone in the dealership was friendly, curteous and moved things al with our 2 children ages 6 and 10. We loved the car and decided to purchase it. Everyone in the dealership was friendly, curteous and moved things along very quickly. We feel that Joe was able to get us a great deal and was very sensitive to the fact that we had 2 children with us that were not ready to hang out in a dealership. While the kids sipped some hot chocolate we filled out some necessary paperwork. Within an hour we were on our way. Thanks for the great service! More

They were very helpful and helped me select the car carefully that i was looking for. I think the dealership itself is very nice and i think that it is probably one of the best dealerships i have been carefully that i was looking for. I think the dealership itself is very nice and i think that it is probably one of the best dealerships i have been to. Joe Mccallum was very helpful and helped get the color that i wanted. He even had to go out of his way to another dealership to find the car i was looking for. More

Dorren worked hard to find the car which suited our needs. She was friendly and professional at all times. Our 2006 Honda Accord works perfectly and Doreen convided us that 32000 miles were nothing for needs. She was friendly and professional at all times. Our 2006 Honda Accord works perfectly and Doreen convided us that 32000 miles were nothing for a Honda engine. We'll certainly give her a call if we ever want to purchase another Honda. More

My husband and I were looking to get into a Honda CR-V. Prime was the first dealership we went to. Phil Young was really helpful, friendly and really knew what he was talking about, and was definately NOT Prime was the first dealership we went to. Phil Young was really helpful, friendly and really knew what he was talking about, and was definately NOT pushy. We really liked the CR-V that we test drove but wanted to think about it for the weekend. Phil called back on Monday, and let us know that he found another '07 CR-V that he thought we'd really like. My husband went down on Tuesday to check it out and we went back that evening to purchase it. Phil and TracieAnn could not have been more helpful and friendly during the purchase process. They were both really easy to work with. It needed to have a couple scrathes buffed out and a new windshield put on, so we were not getting it that night. Phil called me every other day during the week to let me know of the progress of our car. We picked it up on Monday, just in time for a snow storm. Phil called again to see if everything was going alright in the snow. I would totally recommend Phil Young, Tracie Ann and Prime Honda to anyone. More

Great service, good price. Even though I was purchasing a lower end auto (Civic) I felt like my business was truly appreciated. I liked the small-dealer feel and the level of post sales attention that I r a lower end auto (Civic) I felt like my business was truly appreciated. I liked the small-dealer feel and the level of post sales attention that I received. I would certainly give them my business again. More

I was very impressed with the customer service at Prime. Phil was very thorough, making sure I understood all of my options, and was very pleasant and personable throughout. After I purchased the car, he d Phil was very thorough, making sure I understood all of my options, and was very pleasant and personable throughout. After I purchased the car, he delivered it to me (60+ miles!) and then stuck around to make sure I understood every aspect of the car I just purchased. Overall, everyone I interacted with at Prime was pleasant, and I would definitely recommend anyone to go there. I know I'll be back...but not for a while because I'm so happy with my car! More