Ira Honda Saco

We met with Brian Tremblay first and he was very friendly We met with Brian Tremblay first and he was very friendly and courteous. He listened to what I wanted and what I expected in the Honda, as this wou We met with Brian Tremblay first and he was very friendly and courteous. He listened to what I wanted and what I expected in the Honda, as this would be my second purchase of a new Honda Accord but my first purchase with Prime Honda. He was very knowledgable about the Honda Accord and most willing to help in anyway to help make this process as comfotable and convenient as possible. Zac came in for the cost negotiations and we were able to come to a satisfactory price for the car. Both Brian and Zac were very professional yet very easy to communicate with and made us feel very confident in our purchase with Prime Honda. We also spoke with Mike, the warrantee advisor and we found him to be most pleasant and informative. All 3 gentlemen did not make us feel pressured but relaxed and were very informative and helpful. I would definitely and have already recommended Prime Honda to co-workers and friends. More

I had found a previously owned 2006 Honda Accord on Prime's website and liked the look of the vehicle immediately. The mileage was quite low and the vehicle had been traded by it's original lessor and Prime's website and liked the look of the vehicle immediately. The mileage was quite low and the vehicle had been traded by it's original lessor and it carried Prime's used vehicle certification. Although I had been dealing with one individual over the interent and through email, when I arrived for my appointment, Brian Tremblay stepped up to handle the meeting. I should note that he stepped in, even though he had already worked a full day and was due to leave moments after my arrival. Brian was wonderful to work with; he was knowledgable, warm, friendly and very focused on our conversation. In my experience, salespeople tend to become distracted by other customers around them, other employees as they wander by, etc. There was none of that with Brian; his customer service commitment was impeccable. I actually felt a little guilty after about fifteen minutes. I have purchased three vehicles over the years - none at Prime, unfortunately - and handled the transactions myself. The experiences I had were with salesmen who typified the "car salesman" stereotype. Because of this, I had a less than trusting attitude when I walked into Prime Honda! After fifteen minutes with Brian, I realized that this was definitely not going to be another one of "those" experiences! After negotiating the price and closing the deal, I felt very positive about the transaction. Several days later, I returned to pay for and pick up the car, but Brian was with another customer and was unable to finish the transaction. Brian called later in the day and sent a card a few days later; actions both more in keeping with a new car purchase than a used. I have recommended Prime Honda - and specifically Brian Tremblay - to several colleagues, family and friends. I intend to bring the car to them for service and have no doubt that my satisfaction with the Prime franchise will continue. More

They are very easy to deal with, and not the typical pushy, high pressure sales atmosphere. They didn't have the car on the lot that I wanted, but were able to get it for me in short order. The price pushy, high pressure sales atmosphere. They didn't have the car on the lot that I wanted, but were able to get it for me in short order. The price for the new vehicle, and the amount for my trade in were fair, and better than I was offered at Berlin City. I have yet to use the servcice department, but if the sales staff is any indication of their quality, it will go smoothly. More

My wife and I are repeat coustumers at Prime and for a very good reason. This was the second time we leased a Honda from Prime. We used another local dealer and the process of leasing from them was not as very good reason. This was the second time we leased a Honda from Prime. We used another local dealer and the process of leasing from them was not as good. Do to the fact that I am in the Merchant Marine my wife has to deal with all maintenance and any problems that may occur. The first lease was a CR-V and it was flawless, Prime employees were very respectful and helpful to her. This carries alot of weight for me in when and where I will do my business. This time we leased a beautiful Accord sedan. Our sales contact was Mr. David Torstensen. When I went to Prime as to look into another lease Mr. Torstensen was very knowledgeable and understanding of our wants and needs. He understood the my wife would make the final decision. She was looking at another CRV which she loved but also liked the Accord. We leased an Accord prior to the CRV and was fimilar with the car. Mr. Torstensen sent a fair amount of time explaning both cars and test driving with her. This also included a tour of the Service Department and meeting the people. Overall the purchase of the Accord was excellent and my wife loves the car. When the wife is happy life is good! Excellent job done by all the staff at Prime Honda Saco and thank you Mr. Torstensen. More

We were greeted in a very friendly manner. Everyone was We were greeted in a very friendly manner. Everyone was helpful. Offered coffee,which was very nice. Listened to my needs and concerns on buying a We were greeted in a very friendly manner. Everyone was helpful. Offered coffee,which was very nice. Listened to my needs and concerns on buying a new car. We test drove it, and loved the way it handled. Brian Trenblay the salesperson had a very nice manner. No pressure. I'm hoping the service dept, when needed will be just as pleasant to deal with. More

I just purchased a new Accord from Prime and had a fantastic experience. A friend had recommended Prime after she purchased a new Accord from Prime in 2006 – she got a great deal then and had been th fantastic experience. A friend had recommended Prime after she purchased a new Accord from Prime in 2006 – she got a great deal then and had been thoroughly impressed with the outstanding service since the purchase. I worked with Brian Tremblay, who helped me find the right car at the right price. I had looked at several other dealerships in the area and Prime had the best deal period. Brian provided the absolute best, most amazing customer service and was incredibly knowledgeable. He answered all of my questions over the course of several visits and test drives. He was very professional and I never felt pressured to purchase. I am a very satisfied customer and highly recommend Brian and Prime. It truly is a pleasure doing business with them. More

Brian Tremblay handled the sale of a used Honda Pilot. I trusted Brian right from the start, but he went the extra 5 miles to earn our respect. Brian was responsive and helpful. He was not at all pushing trusted Brian right from the start, but he went the extra 5 miles to earn our respect. Brian was responsive and helpful. He was not at all pushing the price or the sale. He made us fee at ease with the purchase. I really appreciated the way he handled the sale and follow up. I gave a 4 rating to the overall experience as there was some pressure to by extended coverage which I was not interested in. However, sales is what the market is about, so this is to be expected and it was not at all "high pressure". The price I negotiated was a good price. I found several vehicles selling for less in out of state markets, but I decided it was worth it to me to by from Prime and pay a little more because I liked their service and approach and I was comfortable that they would provide me with good service of the vehicle in the future. More

Buying a car can be a very stressful experience. For me, it wasn't. I was so pleased with Brian Tremblay, and the other sales staff at Prime Honda. Brian did a great job of listening to what it was I was lo it wasn't. I was so pleased with Brian Tremblay, and the other sales staff at Prime Honda. Brian did a great job of listening to what it was I was looking for in a car. Together, we found the perfect car at a great price! I will most definitely recommend this dealership to friends and family. More

This was my first experience working with a dealership to purchase a vehicle, so I was a bit skeptical. From the gentleman I spoke to on the phone to the salesman & managers everyone was very helpful and gre purchase a vehicle, so I was a bit skeptical. From the gentleman I spoke to on the phone to the salesman & managers everyone was very helpful and great to work with. I would highly reccomend anyone to purchase a vehicle here. Thanks Tim! More

We just bought a used CRV at Prime, and had a very positive experience and highly recommend David Torstensen, the Sales consultant who worked with us. My husband test drove the car and then another positive experience and highly recommend David Torstensen, the Sales consultant who worked with us. My husband test drove the car and then another customer honed in and wanted to make an offer on the same vehicle. Prime treated us right -- gave us right of first refusal, didn't play us off against the other customer, agreed to a great price, and found us a great interest rate. I normally avoid even looking at cars at dealerships, but after our experience with Prime, I would certainly go back. More