Ira Honda Saco
Saco, ME
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The salesmen were friendly and not pushy. He was respectful of our financial situation. He was competitive and worked on getting us the best deal possible using rebates, and manufacturers low intere respectful of our financial situation. He was competitive and worked on getting us the best deal possible using rebates, and manufacturers low interest rates. They were very knowledgeable about the car and safety features. I would strongly recommend this dealership. More
My purchase of a 2010 Civic was the most pleasant new car purchase in my life. I was treated with respect and my salesperson (David Torstensen) and Business Manager Mike Gebel are professional and easy to wo purchase in my life. I was treated with respect and my salesperson (David Torstensen) and Business Manager Mike Gebel are professional and easy to work with. They worked with me to meet my needs both in the car and the price that I was able to afford. I strongly recommend Prime Honda in Saco, Maine to anyone in the market for a Honda. More
Great service - Dan was easy to work with and took the time to explain all details. Everyone else we dealt with was very friendly and easy to deal with as well. The most important thing was they were all time to explain all details. Everyone else we dealt with was very friendly and easy to deal with as well. The most important thing was they were all accommodating because I needed the car to be bought in Maine but registered in Mass. More
My driver's side window broke, I brought it to Prime Honda because I bought the car from Prime and I thought I would get good service. The y fixed the window for $500 after a discount because they got t Honda because I bought the car from Prime and I thought I would get good service. The y fixed the window for $500 after a discount because they got the wrong parts and I had to fend for myself and get a vehicle for a day while they finally fixed the problem. After a few weeks the window failed and fell into the door, (nothing holding it in). I brought it backand had to leave the car there another day, after sitting in the waiting room for 2.5 hours. They did pay for a rental car. Due to this problem they had to replace the window which I had to pay $130 for after I paid them $500 to fix the window!!!!!! More
Service is great. Everybody is so friendly and you don't feel uncomfortable. It happen that I was there on Saturday and they have a little cookout and provided you lunch. I think that's the coolest thing feel uncomfortable. It happen that I was there on Saturday and they have a little cookout and provided you lunch. I think that's the coolest thing as I have never seen that at any car dealership. Rafael was very helpful and so as Traci Ann. They're the best. More
Good Evening, My experience with Prime Honda and Mr. Good Evening, My experience with Prime Honda and Mr. Mullen was a pleasure. I am not a person who likes to be sold. I do my homework before I purchas Good Evening, My experience with Prime Honda and Mr. Mullen was a pleasure. I am not a person who likes to be sold. I do my homework before I purchase anything especially something this big. Jon was informative and not at all pushy. I knew what I wanted and he answered all of my questions in a friendly and professional mannor. I really LOVE my 2010 Insight! Thanks to Jon I was able to get a payment that I could handle. D A Bickford Bar Mills Me. More
We were looking to purchase a new Honda CRV for my wife--we are from Northern N.H. and had been looking at Berlin City for WEEKS and tried to buy locally from them without success-- just not competiti wife--we are from Northern N.H. and had been looking at Berlin City for WEEKS and tried to buy locally from them without success-- just not competitive and too drawn out a process and there was no financing involved. We worked our way thru other dealerships and made it to Prime Honda in Saco Me.Maria Surprenant was our first contact -- we told her what we were looking for -they had one arriving in a few days--they looked at our trade and gave us top dollar for it . DEAL was done in less than 20 minutes from arrival-- WOW-- We picked up our new CRV in a couple of days--it was perfect. Maria was just super in guiding us through the dealership--- service dept--etc-and all the features on our new Honda CRV. I have been purchasing vehicles for over 40 years and I can HONESTLY say this was the best experience I have had in purchasing a vehicle. All the folks we came in contact with at Prime Honda were very polite and friendly--they all seemed to enjoy their work!!! We will be dealing with Prime Honda and Maria for future purchases.Thank-you More
John helped us with the cash for clunkers program. We traded in a dodge Caravan for a 2009 Honda Fit. This program proved to be a lot of work, and John was there to give us updates, and make sure we had traded in a dodge Caravan for a 2009 Honda Fit. This program proved to be a lot of work, and John was there to give us updates, and make sure we had the proper documentation. The Fit was also priced 1300 dollars less to start than any of the surrounding dealers. Overall our experiance was great. I would recommend John, and this dealership to anyone looking to purchase new or used. More
My husband and I have done business with Prime Honda (formerly Clair Honda) for more than 10 years. We have leased 5 cars and bought 1 used car from the dealer. Herb Johnson handled our first two tran (formerly Clair Honda) for more than 10 years. We have leased 5 cars and bought 1 used car from the dealer. Herb Johnson handled our first two tranactions and more recently, Maria Surprenant has handled our last four transactions. Maria has always been very professional and curteous and more than willing to listen to our needs and to try to help us meet them. She has always handled the details of the lease/sale with great care and we will definitely call her in the future for our auto needs. We have also been very pleased with the service department with all of our Hondas. We would definitely recommend Maria and Prime Honda to any family, friends or acquaintances looking to purchase/lease a new or used vehicle. Jane Smith More
When I went there to look at an advertised vehicle it was being viewed by another customer. I did wait an exceptionally long time there to find out that it was purchased by another customer. During that wait being viewed by another customer. I did wait an exceptionally long time there to find out that it was purchased by another customer. During that wait Maria was on top of it at all times giving me an update as the progress of the viewing by the other customer.. Unfortunately that vehicle was purchased by another but before I left the building they had located me, at one of the other stores a vehicle which I own now and like more than the one I originally went there to look at. Maria has helped me with any little thing I have had concern with and even gets me a cup of coffee when I come in for service.. She is an excellent person at your dealership and I would suggest anyone to go see her and have the wonderful experience I had.. Sincerely, Teresa Phinney More