
Ira Honda Saco
Saco, ME
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I had a wonderful car buying experience at Prime. Everyone was very friendly and the dealership as a whole has a comfortable vibe to it. My salesperson, Fred was extremely knowledgeable and worked w Everyone was very friendly and the dealership as a whole has a comfortable vibe to it. My salesperson, Fred was extremely knowledgeable and worked with me to get me exactly what I wanted at a price that I felt good about. I never felt pressured to make a decision that I was not comfortable with. I would definitely recommend this dealership to anyone in the market for a Honda. More
It's too bad sometimes one is only given a chance to give a rating on a 1-5 scale - our experience and service at Prime Honda Saco warrants a "10"! Fred spent a VERY long afternoon with us, coordinating w a rating on a 1-5 scale - our experience and service at Prime Honda Saco warrants a "10"! Fred spent a VERY long afternoon with us, coordinating with the team at Prime in Saco a complicated two trade-in, two new-purchase sales. From the intial test drive ( and we do "test drive" ) to the final signature on the paperwork, which is an undertaking for all, we felt taken care of in the best way. We had our young daughter with us, and the smiles and checkins from the entire staff made her feel special - from serving her fresh hot buttered popcorn to cleaning up after it spilled all over Fred's floor. Fred made sure we had just what we needed throughout the sales process, and the finance team took care to see that we got a great deal - better than the other 12 dealerships we visited during the previous weeks. All our questions were patiently answered, and if one person wasn't sure, there was someone available who did have the answer. We highly recommend visiting Prime Honda in Saco, and my guess is, especially based on the other reviews, that you too will be completely satisfied with the care and service you receive. Be sure to share the "5" rating on the followup survey from Honda - you will undoubtedly feel that it is well deserved! Diane More
Best service around - no one compares! I visited another local Honda dealership and their service was average, they couldn't touch the pricing at Prime, nor could they compare from a customer service standp local Honda dealership and their service was average, they couldn't touch the pricing at Prime, nor could they compare from a customer service standpoint! I always recommend Joe and Prime Honda to anyone looking for advice! More
My husband bought his 2005 Honda Accord from a different dealership in Maine but was not happy with their service department. He has been having his Accord serviced at Prime Honda in Saco for a number of y dealership in Maine but was not happy with their service department. He has been having his Accord serviced at Prime Honda in Saco for a number of years now. When it was time for me to look for a new car, Prime Honda was the first place we looked and boy were we pleased by their service. While I was waiting one day to have the Accord serviced, Joe McCullum gave me a Honda CRV to test drive. I fell in love with it immediately. When my husband and I went back to look into buying one, Joe recognized me from my last visit and stepped up to help us get a chance to test drive another CRV. We were not planning on purchasing the car on the spot, but Joe made it so easy we went ahead a purchased it that day! We worked with Zac Casey, the sales manager to finalize the deal and then worked with Mike Gibel, the Finance guy to complete the paperwork, they both were very helpful. Now when I bring either car in for service, I see Joe and he is so friendly and helpful, I would go to him again if we needed to purchase another car. I would highly recommend Joe and Prime Honda Saco to friends. By the way Adam Milligan is the person who usually helps me in the service department and he has also been very helpful and friendly. More
Very good experience. I would highly recommend the dealership and mostly Joe. They were very fair with my trade-in and worked hard to find me the exact car I was interested in. Good customer service r dealership and mostly Joe. They were very fair with my trade-in and worked hard to find me the exact car I was interested in. Good customer service really makes a difference and Prime Honda really impressed us. Anne & Sterling More
My wife and I were looking to trade in our two vehicles and buy just one. We were considering both Toyota and Honda on the basis of reliability, longevity, value and comfort. We had worked with Prime VW and buy just one. We were considering both Toyota and Honda on the basis of reliability, longevity, value and comfort. We had worked with Prime VW in the past and had been a great experience. Jared greeted me in the parking lot and after talking about what we were looking for and interested in, we were able to put together a better-than-expected deal on a new Honda Accord. Jared's commitment to superior customer service was and still is very evident during and even after the sale. I look forward to our first service visit and would recommend Prime Honda to anyone looking to purchase a new Honda. More
Joe was very accommodating to my needs with helping me in selecting the right vehicle. He answered all of my questions throughly and did a fabulous job at getting me the lowest price possible. He made my exp selecting the right vehicle. He answered all of my questions throughly and did a fabulous job at getting me the lowest price possible. He made my experience shopping for a car great. He went above and beyond for my family and I won't think twice about recommending him or going back again and again for another vehicle. Thanks so much! More
Joe McCullum was awesome to work with, I told him what I was looking for in a car and he found the perfect match. I was extremley pleased with his excellant customer service, he was very knowledgeable abou was looking for in a car and he found the perfect match. I was extremley pleased with his excellant customer service, he was very knowledgeable about the car and answered all my questions. The process was quick and easy and I am very happy with the service I recieved. Mike Gibel made the financing part of it a breeze, he explained all the paperwork to me and helped me understand everything I was signing, he did a great job! I highley recommend Prime Honda! More
I had some bad experiences at dealerships. My sister suggested that I try Prime Honda, she raved about how great they are. So I did, I went into Prime Honda and met Elizabeth Dawes, she was wonderful ! suggested that I try Prime Honda, she raved about how great they are. So I did, I went into Prime Honda and met Elizabeth Dawes, she was wonderful !!!! She helped me lease a 2010 Honda Civic that I love. More
Joe was so helpful when I needed to find a used car after mine had been involved in an auto accident. He found just what we wanted in the price range we were looking for. I had my 3 year old daughter and 1 mine had been involved in an auto accident. He found just what we wanted in the price range we were looking for. I had my 3 year old daughter and 1 week old son with me in the car when we were hit head on. Joe knew how important safety was to me when looking for a vehicle I could rely on to transport my family. I would highly recommend Joe McCullum to any friend, family or consumer looking for a new or used vehicle!!! More