Ira Honda Saco

My husband and I have just recently relocated to Maine and needed a newer, safer vehicle for our first Maine winter. We thought we were looking for a large SUV with 3rd row seating in order to accommodat and needed a newer, safer vehicle for our first Maine winter. We thought we were looking for a large SUV with 3rd row seating in order to accommodate our young family. However, upon test driving the Pilot, our saleswoman Liz immediately recognized that it was not the right fit for us at this point in our lives. She was extremely knowledgeable and patient with us as we headed back to the drawing board. When she suggested we take a look at the CR-V, my husband and I were doubtful that it would appeal to us. But, to our surprise, it ended up suiting our needs perfectly and even had a nice look to it! Liz definitely went above and beyond the call of duty to make our car purchasing experience a dream come true. Her enthusiasm and sense of humor kept us smiling and our stress levels at a minimum. We would absolutely recommend Prime Honda in Saco to any potential car shoppers out there. We will definitely be customers for life! Thanks, Liz and Prime Honda!! More

Fred Hunnewell meet me at the door of the dealership and introduced himself and asked if he could help. I told him what I was looking for as we walked around the lot while he listened to my needs. He paid introduced himself and asked if he could help. I told him what I was looking for as we walked around the lot while he listened to my needs. He paid very close attention to what I had to say and he worked to fill my wish list. He spoke with his boss and we were off test driving different options. I really felt comfortable working with him and I appreciated his professional mannor and calm approach. He found me exactly what I wanted and made sure that all my question were meet before I left the dealership. He also went the extra mile to call me to make sure I was satisfied and asked if I needed anything. This new saleman should grow with this company because he listens to his customer and wants to find what they want. Thank you Fred:) More

A friend of mine recommended Joe at Prime when we needed a new vehicle. We had previously purchased from Prime and had good experiences. We were, however, nervous as our van had died unexpectedly and we wer a new vehicle. We had previously purchased from Prime and had good experiences. We were, however, nervous as our van had died unexpectedly and we weren't prepared for higher financing with a newer vehicle. Joe immediately went to work for us, researching options that would best meet our needs. We were amazed by the deal Joe worked out with us to lease a brand new CRV (the family car of my dreams) at an affordable rate. We were also put at ease by Joe's friendliness and close attention to details. We didn't hesitate to return and work with Joe again a few months later when we needed to replace our other vehicle. We are now at ease with our affordable, safe vehicles and will absolutely work with Joe again! More

I have purchased many cars through the years, but never have I had such a pleasant experience. Every employee I dealt with was friendly and personable. They all went out of their way to be helpful. They have I had such a pleasant experience. Every employee I dealt with was friendly and personable. They all went out of their way to be helpful. They were all knowledgible. There was no hard sell and we feel that they gave us a good deal. More

Elizabeth was very courteous and personable. She worked very closely with us and did a great job guiding us through our vehicle purchase. If she didn't have the answers herself, she was quick to find them very closely with us and did a great job guiding us through our vehicle purchase. If she didn't have the answers herself, she was quick to find them for us. She was also very humorous which I find to be very helpful at putting someone at ease. This was a great experience for my husband and me. We would definitely recommend Elizabeth to friends and family. More

I had a wonderful car buying experience at Prime. Everyone was very friendly and the dealership as a whole has a comfortable vibe to it. My salesperson, Fred was extremely knowledgeable and worked w Everyone was very friendly and the dealership as a whole has a comfortable vibe to it. My salesperson, Fred was extremely knowledgeable and worked with me to get me exactly what I wanted at a price that I felt good about. I never felt pressured to make a decision that I was not comfortable with. I would definitely recommend this dealership to anyone in the market for a Honda. More

It's too bad sometimes one is only given a chance to give a rating on a 1-5 scale - our experience and service at Prime Honda Saco warrants a "10"! Fred spent a VERY long afternoon with us, coordinating w a rating on a 1-5 scale - our experience and service at Prime Honda Saco warrants a "10"! Fred spent a VERY long afternoon with us, coordinating with the team at Prime in Saco a complicated two trade-in, two new-purchase sales. From the intial test drive ( and we do "test drive" ) to the final signature on the paperwork, which is an undertaking for all, we felt taken care of in the best way. We had our young daughter with us, and the smiles and checkins from the entire staff made her feel special - from serving her fresh hot buttered popcorn to cleaning up after it spilled all over Fred's floor. Fred made sure we had just what we needed throughout the sales process, and the finance team took care to see that we got a great deal - better than the other 12 dealerships we visited during the previous weeks. All our questions were patiently answered, and if one person wasn't sure, there was someone available who did have the answer. We highly recommend visiting Prime Honda in Saco, and my guess is, especially based on the other reviews, that you too will be completely satisfied with the care and service you receive. Be sure to share the "5" rating on the followup survey from Honda - you will undoubtedly feel that it is well deserved! Diane More

Best service around - no one compares! I visited another local Honda dealership and their service was average, they couldn't touch the pricing at Prime, nor could they compare from a customer service standp local Honda dealership and their service was average, they couldn't touch the pricing at Prime, nor could they compare from a customer service standpoint! I always recommend Joe and Prime Honda to anyone looking for advice! More

My husband bought his 2005 Honda Accord from a different dealership in Maine but was not happy with their service department. He has been having his Accord serviced at Prime Honda in Saco for a number of y dealership in Maine but was not happy with their service department. He has been having his Accord serviced at Prime Honda in Saco for a number of years now. When it was time for me to look for a new car, Prime Honda was the first place we looked and boy were we pleased by their service. While I was waiting one day to have the Accord serviced, Joe McCullum gave me a Honda CRV to test drive. I fell in love with it immediately. When my husband and I went back to look into buying one, Joe recognized me from my last visit and stepped up to help us get a chance to test drive another CRV. We were not planning on purchasing the car on the spot, but Joe made it so easy we went ahead a purchased it that day! We worked with Zac Casey, the sales manager to finalize the deal and then worked with Mike Gibel, the Finance guy to complete the paperwork, they both were very helpful. Now when I bring either car in for service, I see Joe and he is so friendly and helpful, I would go to him again if we needed to purchase another car. I would highly recommend Joe and Prime Honda Saco to friends. By the way Adam Milligan is the person who usually helps me in the service department and he has also been very helpful and friendly. More

Very good experience. I would highly recommend the dealership and mostly Joe. They were very fair with my trade-in and worked hard to find me the exact car I was interested in. Good customer service r dealership and mostly Joe. They were very fair with my trade-in and worked hard to find me the exact car I was interested in. Good customer service really makes a difference and Prime Honda really impressed us. Anne & Sterling More