Ira Honda Saco

Made the mistake of going to Berlin auto first,but really,really thankful that my wife and I decided to visit Prime Honda before making our decision on a new vehicle. The custumer service was night a really,really thankful that my wife and I decided to visit Prime Honda before making our decision on a new vehicle. The custumer service was night and day between the 2 dealerships. Joe will have our business again later when we look to buy our next Honda vehicle. Thank you to Joe and Mike for a great first experience at Prime Honda. More

Our relationship with the sales staff couldn"t Our relationship with the sales staff couldn"t have been better. They all pulled together to meet our needs and for that we were grateful. H Our relationship with the sales staff couldn"t have been better. They all pulled together to meet our needs and for that we were grateful. However!!!!! When the process of financing began, so began the high pressure sales involving more than one extended warranty on our vehicle. Despite the repeated refusals by my son-in-law no was not an option. He had to step out of the office and get my input to finally convince them to let up. I plan to be in that dealership today August 3 2011. If for some reason, the finance department feels my comments are unjust, I would be happy to discuss it with them!In any future dealings with Prime motors, I would be very clear from the start that high pressure sales tactics would not be appreciated or tollerated. We were surprised with this experience because the whole dealershir has been so nice and easy to work with. 5 stars to the dealership and 1 star to the high pressure finance dept. More

My experience with Prime Honda was excellent. My overall opinion of "car salespeople" was less than favorable before meeting the sales staff at Prime. Joe McCullum was not only professional, he was accommo opinion of "car salespeople" was less than favorable before meeting the sales staff at Prime. Joe McCullum was not only professional, he was accommodating and to be quite frank and more importantly, down to earth; very relatable. The Finance Team went out of their way to meet my specific financial needs, without question. It was a "genuine" experience. I have been on two occasions to have routine service performed on my vehicle and was absolutely impressed with the attention to customer care on both fronts. Nothing short of excellence. More

I have dealt with many dealership and by far this was the best. Brandon and Mike make a great team and we are thrilled with our new Honda. The friendliness and how helpful they where to fit are needs and exp best. Brandon and Mike make a great team and we are thrilled with our new Honda. The friendliness and how helpful they where to fit are needs and expense. I would highly recommend this dealership to any of my friends or family when purchasing a vehicle. Thanks and we look forward to doing business in the future. Nikki and Joni More

Over the years, I have had the opportunity to purchase many new and used vehicles from Maine to Virginia. I have come to view the exercise as one of life's painful necessities, similar to going to the de many new and used vehicles from Maine to Virginia. I have come to view the exercise as one of life's painful necessities, similar to going to the dentist. The folks at Prime Honda have totally changed my opinion of the process. We initially went to the dealership because we thought it might be time to replace our 1997 Accord. Joe McCullum met us soon after our arrival and very knowledgeably discussed vehicle options based on our driving needs and budget. We fairly quickly determined that a new Accord was the answer, completed a test drive, and discussed and priced models in their inventory. Armed with the information we had come after, we left the dealership. Joe thanked us for stopping by and asked us to call with any questions we might have. I was amazed. There was no pressure, no demand to meet the sales manager, and no attempt to push a car on us that day. Two days later, we returned and purchased a new Accord. I again braced for the slew of after-market options that I was sure would be pushed on us. As with the initial experience, Joe, and Mike Gibel who completed the financial transaction, explained the available options, answered questions we had about each of them, and we selected the items we wanted. No pressure. If you want a pleasant, stress-free buying experience, I highly recommend that you seek out Joe McCullum at Prime Honda. More

Our experience with Prime Honda and specifically Joe McCullum was OUTSTANDING!!! My husband and I have had pretty bad experiences with car dealerships. We always felt like we were being pushed into so McCullum was OUTSTANDING!!! My husband and I have had pretty bad experiences with car dealerships. We always felt like we were being pushed into something, and not finding really what we wanted. And we often found that saying "we aren't interested" caused us a lot of headaches and an overall negative experience. When we walked in to meet Joe, the vibe we got was very good from the first impression. We were given many options to see what would fit our budget the best and found a car (Honda CRV) that we absolutely love and can see ourselves in for many many years. From start to finish, we were in there for three hours, and even had our four month old daughter with us! I would refer anyone I meet or see who is looking for a new or used car to Joe. There is no need to go anywhere else! If you are looking for a very easy, friendly, no hassle, no gimmick type of car buying experience, then see Joe McCullum at Prime Honda! He went way above and beyond for us and even though it will be a very long time before we buy a car or truck again, we'll be hoping that he's still working there so we can see him again! More

They were very friendly and saw to our needs. We wanted to purchase a car and they did financing for that. Later on, as she kept us updated and in contact with us, we decided to lease a new vehicle. The le to purchase a car and they did financing for that. Later on, as she kept us updated and in contact with us, we decided to lease a new vehicle. The lease process was great, and everything was done within a few hours, letting us drive off the same day. More

Prime Honda was an excellent choice and I would recommend Prime to any of my friends or family. Just ask for Liz, she helped to make my experience painless in comparison with other car dealerships. By keepin Prime to any of my friends or family. Just ask for Liz, she helped to make my experience painless in comparison with other car dealerships. By keeping your interests in mind, Liz makes it clear that she cares about each customer and their overall experience at Prime Honda. I'm in the right car now and I owe that to Liz and Prime Honda! More

Again, Jared was very helpful and patient to help me get into a car that I enjoy and has the features I wanted. It is more fuel efficient and is a better fit for my current needs. Jon also did a terrific into a car that I enjoy and has the features I wanted. It is more fuel efficient and is a better fit for my current needs. Jon also did a terrific job looking at lots of options that worked with my requests. Together, they helped me feel as if I was listened to and cared about as a consumer. All of the people in the dealership and friendly and fun to make car buying less stressful. More

Nick Guay was very attentive to listen to what I wanted in buying a new car. He gave me a car to what I could afford. There are so many options in buying a car and therefore is hard to know what options ar in buying a new car. He gave me a car to what I could afford. There are so many options in buying a car and therefore is hard to know what options are important. Nick helped me in every way so that I am 100% happy with driving my new Honda Fit!!! Stanley Mikkelsen More