
Ira Honda Saco
Saco, ME
Filter Reviews by Keyword
By Type
Showing 1,728 reviews
I went there because my old car broke down and was going to cost an arm and a leg to fix, so I did not even know what I wanted for a car. Elizabeth helped me find the car that I needed, with just the featur to cost an arm and a leg to fix, so I did not even know what I wanted for a car. Elizabeth helped me find the car that I needed, with just the features I wanted, for a price I could afford, all in just around 4 hours start to finish More
Dylan was extremely friendly, helpful and determined in working through some issues to get us the right vehicle that made sense for our family. Whether communicating through email, by phone or talking to u working through some issues to get us the right vehicle that made sense for our family. Whether communicating through email, by phone or talking to us while we had our infant in tow, Dylan always remained courteous and profesional in his dealings with us. He is the reason that we ended up buying a vehicle from Prime. More
I have been a customer for over 15 years. I have had several Honda's. Zach has been my primary agent and then has introduced me to some wonderful people. Most recently my agent for this purchase was Der several Honda's. Zach has been my primary agent and then has introduced me to some wonderful people. Most recently my agent for this purchase was Derek Berdan, who was exceptional. I love the car, the dealership, and the people who work there...well done Derek!!!!!!!!!!!!! More
Elizabeth was great to work with. She was very knowledgeable and spent a lot of time working on this deal. She made the car buying process easy and enjoyable. We have bought a lot of cars over the knowledgeable and spent a lot of time working on this deal. She made the car buying process easy and enjoyable. We have bought a lot of cars over the years and this was by far our most enjoyable experience. More
2nd bad service experience. Took car in for oil change. they did not perform the service required. They smashed the fron end of my car and i have been without my car for a week. Most incompetent servic they did not perform the service required. They smashed the fron end of my car and i have been without my car for a week. Most incompetent service ever. Update: The dealer fixed my car and paid me for my loss. They have completely fixed my issue and I will use the service department again. They took my issue very serious. More
I wanted the new 2013 Honda Accord model during the first week it was available. Prime located the exact car & color I wanted and gave me a great price without the two hour ordeal you normally get at a new week it was available. Prime located the exact car & color I wanted and gave me a great price without the two hour ordeal you normally get at a new car dealer. The car was ready for me the next day. Great people and a wonderful new facility. Go there before you buy. More
There is only one word to describe my experience so far with Prime Honda – “AWESOME” and when I say Prime Honda – I really mean Derek Berdan. From day 1 – Derek has been a really helpful person. He patient with Prime Honda – “AWESOME” and when I say Prime Honda – I really mean Derek Berdan. From day 1 – Derek has been a really helpful person. He patiently explained all the details about the car and also helped me make a wise selection out of the many options that he showed. I can for sure say that I had a fair deal!! The way he handled the entire transaction is worth mentioning. However what is more important to note is his customer relationship even after the deal has been complete for over 5/6 months now. Whenever I have any observations about the car – like why is the TPMS on, is there a leak, keys not working etc – the first thing I do is SMS Derek because I know that whatever it maybe, Derek will always have an answer for me – and he does…always! He is not only quick to respond, but always accurate with his diagnosis of the problem…and mostly importantly – never irritated. It just showcases his honesty, integrity and willingness to go that extra mile to maintain excellent customer relationships. I highly recommend Prime Honda and Derek Berdan!! Thank You for being there with all your support Derek. I really appreciate it! More
Liz Dawes was excellent to work with! Pleasant and knowledgable. She spent the necessary time with us to answer all of my questions and concerns. knowledgable. She spent the necessary time with us to answer all of my questions and concerns. More
Had an awesome experience trading in my older vehicle for a newer one. I had Jehna Flint as a saleswoman, and for a newer woman to the car sales field, she did awesome. Very honest and genuine and tried her a newer one. I had Jehna Flint as a saleswoman, and for a newer woman to the car sales field, she did awesome. Very honest and genuine and tried her hardest to get what I wanted. All together everyone I went through was real good and got a good deal on a vehicle. Recommended More