
Ira Honda Saco
Saco, ME
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I have the rating of perfect scores across the board because as a salesperson my self, I know the value of good customer focus and great customer service. I got it all, from Rudy in my numerous trips t because as a salesperson my self, I know the value of good customer focus and great customer service. I got it all, from Rudy in my numerous trips to the dealership and he has been great also in working with the 5 people I sent him last year with both buying brand new CRV's. I sent in another person to see Rudy but he was on a day off and she also bought a brand new CRV (2012). My recommendations go a long way with my clients and Rudy T (Saco) has earned my trust and respect. Rosemary Reid repeat customer More
The first time I went to look for a newer car, I had decided on a Honda Civic. I went to Saco and was lucky enough to have Rudy T. approach me in the parking lot. I knew what I was looking for, a Hond decided on a Honda Civic. I went to Saco and was lucky enough to have Rudy T. approach me in the parking lot. I knew what I was looking for, a Honda Civic 5 speed with no sun roof. There were none on the lot. Rudy was in touch with me once a week to let me know if one had come in. I settled for an automatic in the model I wanted because the manual transmission was not a deal breaker, it was a want and not a need. Finally, more than a year later, the car I wanted in the first place came in. Rudy T. called me again. I immediately went down to see it and purchased it. I did not trade in my other car because I already had someone who wanted it when my manual transmission because available. I passed my original purchase on to a happy customer. That makes two of us. REW More
One word: Excellent! All questions were thoroughly answered, the price was very reasonable, the staff was friendly and helpful, theshowroom was clean and laid out nicely, and I got the exact vehicle i answered, the price was very reasonable, the staff was friendly and helpful, theshowroom was clean and laid out nicely, and I got the exact vehicle in the trim line and color I wanted at a great price. What more could anyone ask for in a buying experience? More
I went two times to this dealership. The first was to look at my car options, the second visit was to actually pick a vehicle. Both times going I found Rudy very patient and helpful, never pushing for a look at my car options, the second visit was to actually pick a vehicle. Both times going I found Rudy very patient and helpful, never pushing for a sale. When I first entered the building, I was greeted kindly and asked if they could do anything for me. And even though I was already working with another salesman, they took the time to just talk to me and not just disappear since I was not buying from them personally. More
We have purchased many cars through the years and have dealt with numerous dealerships throughout Southern Maine and NH. Prime Honda in Saco exceeded our expectations in service. We found the vehicle we dealt with numerous dealerships throughout Southern Maine and NH. Prime Honda in Saco exceeded our expectations in service. We found the vehicle we were searching for online and sent an email to the dealership and received a great video from Nate the very next day. Our salesman Kevin Petty greeted us promptly when we arrived and was very friendly and accomodating throughout the process. Jon in the financing department was also very knowledgeable, presented our financing options clearly and made the paperwork part very easy. The dealership even buffed out a couple of scratches we noticed after we brought the vehicle home. I would most certainly recommend this dealership to anyone in the market for a new or used vehicle. Their pricing is fair and the service is exceptional. We have always known that Hondas are quality vehicles, but having knowledgeable and friendly people to walk through the process with you makes a big difference. Thank you Prime Honda, Nate, Kevin and Jon! Kelley and Jim Maddison More
Kevin was extremely helpful and willing to go above and beyond to not only help me find a car that fit my needs, but also to ensure that my other car was received/delivered to the premises as a trade-in. beyond to not only help me find a car that fit my needs, but also to ensure that my other car was received/delivered to the premises as a trade-in. John Witting was also a pleasure to work with in regards to carrying out the financial piece of the sale. More
Thank You Dave! You're the Bomb! We really appreciate all the help you gave us in purchasing our Honda. The hard work and dedication you've shown us and Prime Honda can not be measured. We are very HAPPY all the help you gave us in purchasing our Honda. The hard work and dedication you've shown us and Prime Honda can not be measured. We are very HAPPY and will definitely be recommending you and Prime Honda. More
We came in looking at new Pilots and Kevin Petty helped us out. He was really thorough and easy to talk with and was able to get us EXACTLY what we were looking for (and I was VERY specific ). We would d us out. He was really thorough and easy to talk with and was able to get us EXACTLY what we were looking for (and I was VERY specific ). We would definetely recommend both Prime Honda and Kevin to any of our friends and family that were interested in buying a car. Thank you, Kevin, for all of your help and hard work. You were awesome to work with! Julia and Jeremy Martin More
Not just one, I had to go back for a second. I have Not just one, I had to go back for a second. I have done with business with many vehicle dealerships and my experience with Prime Honda Saco was on Not just one, I had to go back for a second. I have done with business with many vehicle dealerships and my experience with Prime Honda Saco was one of the best. They have a wonderful team and exceeded every one of my expectations. They are friendly, professional and they work very hard to provide a low stress, enjoyable environment to do business in. Living up to their name, basically, the Prime Family took prime care of me and my family. It was my privilege to work with Hannah Cook. Hannah is a very fine person and exceptionally pleasant professional to work with. She is a true asset to the customer in the vehicle buying experience. Hannah is extremely courteous and respectful and she brings quiet confidence and competency to the table. Hannah is very well versed in her stock and trade and also is exemplary in her demeanor with her client: She is helpful, relevant and knowledgeable, assisting, guiding and counseling her client from selection through purchase. Have I mentioned that her customer service is pretty good too? I went to the dealership because the vehicle was on the lot. I purchased because of the work of the team, because Hannah made the process low key and enjoyable. However, I went back for the second because the first went so well. It was like buying a car and a half each time. And I know that if I develop an issue with my vehicles, it will be addressed and resolved by that team. So I wish to express my gratitude to Hannah Cook, Mark Andrews and the Prime Honda Family for taking very good care of my family. V. Peter Corbett III Gorham, ME More
Maria was very helpful , and kind with me , she really has the knowledge about the car I'm interested in. I would recommend Maria and this Dealership (Prime Honda) to all my family and friends ..... has the knowledge about the car I'm interested in. I would recommend Maria and this Dealership (Prime Honda) to all my family and friends ..... thanks Maria for all your help Cidalia More