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Ira Ford Saco

Saco, ME

Overview
Reviews
Vehicles
4.6
385 Reviews
Call Dealership (207) 209-2049
View Awards

857 Portland Rd

Saco, ME

04072

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Showing 385 reviews

December 29, 2023

Herb is always helpful, friendly, and considerate of customers time. The service department has provided a great experience every time visit. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson
Report | Print
Jan 03, 2024 -

Ira Ford Saco responded

It's fantastic to hear that you had a great experience and that Herb provided helpful, and friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Part ordered in August on call. I stopped buy in Dec. part arrived no call from dealer More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts and serivce departments
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Dec 29, 2023 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the lack of communication on the arrival of the part of your vehicle. I would like an opportunity to fix this and to earn your business, please contact me at (207) 571-5041. I look forward to speaking with you. David Blanchard, General Manager

December 27, 2023

Never had a bad experience! ’ Prompt and thorough. Herb at the service counter always kept me in the loop. Never a surprise when i picked my vehicle up!! Ten stars!! More

by cguay34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl, Herb
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Dec 28, 2023 -

Ira Ford Saco responded

That's fantastic to hear! It's wonderful that Herb at the service counter kept you well-informed throughout the process. Having no surprises when picking up your vehicle is a testament to our communication and reliability. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Keith and the service crew were very great. Keith kept me an updated and informed the entire time. They know their Fords. I use them every time. More

by Glo5gmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, assigned mechanic
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Dec 22, 2023 -

Ira Ford Saco responded

It's fantastic to hear about your positive experience with Keith and the service crew for your Ford! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

The service was fast and the staff was very pleasant. No charge for the inspection was a nice surprise. More

by Devildog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth
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Dec 19, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a fast and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Service department is top notch. They will help you and get you all the services you need done including recalls updates and general maintenance More

by sty-smash-0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Dec 15, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

They are always personable. Went in for Total Works, Recall and tailgate making noise. It was all done very quickly. Great job!! More

by edmandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stayte
Report | Print
Dec 14, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Amazing dealership great people great business everyone makes you feel like family I am a life long customer More

by luke fleurant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Ben Joe herb
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Dec 13, 2023 -

Ira Ford Saco responded

That's fantastic to hear about your positive experience here at Ira Ford Saco! Congratulations on your new vehicle! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Serviced on time and as quoted and i like the fact that they do pickup and delivery More

by Davebailer76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson
Report | Print
Dec 09, 2023 -

Ira Ford Saco responded

It's fantastic to hear you had a great experience at Ira Ford Saco! Timely service and transparent pricing can make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

They were great in explaining everything and being fair about what happened and delivering car to me. Thanks for all done!!’ More

by carafe_mailbag.0f
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Jesse
Report | Print
Dec 09, 2023 -

Ira Ford Saco responded

It's fantastic to hear that Ira Ford Saco provided such clear explanations and fairness in their service! Transparency and fairness can truly enhance the overall service experience. We appreciate your business. We look forward to assisting you in the future.

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