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Ira Ford Saco

Saco, ME

4.6
406 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 406 reviews

May 15, 2024

Ira Ford was efficient yet took the time to listen. Their people are caring and supportive of all customers. Really!! More

by moerose79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 17, 2024 -

Ira Ford Saco responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

Shaunte was awesome to work with. She was very helpful, knowledgeable and friendly. Look forward to our next interaction with her and the team at IRA More

by Cj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaunte, Tracy
May 16, 2024 -

Ira Ford Saco responded

Congratulations on your new vehicle! We're thrilled that Shaunte provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 11, 2024

I needed additional work from the initial oil change, and noticed an immediate improvement in the drive home. I guess it was certainly needed ! More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 16, 2024 -

Ira Ford Saco responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 03, 2024

Very good service. I was kept informed of what needed to be done and how long it would take to get it done. More

by josephlepauloue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
May 07, 2024 -

Ira Ford Saco responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

April 30, 2024

Brought my vehicle for service - asked dealership to update inspection sticker (which was completed, thank you) and to check to see why my airbag light sometimes remains stuck on. Picked up my vehicle ( More

by wendyglaude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herb
May 02, 2024 -

Ira Ford Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 05, 2024 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the incomplete service regarding your airbag light. I would like the opportunity to address your concerns and ensure everything is resolved. Please contact me directly so we can discuss this further. I look forward to speaking with you. David Blanchard General Manager dblanchard@irafordsaco.com

April 19, 2024

Keith in service was very professional and did the recall work on my truck with no issues. Thank you Keith..I appreciate you.. More

by Josephdonegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 19, 2024 -

Ira Ford Saco responded

It's fantastic to hear that you had a great experience and that Keith provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 18, 2024

I enjoyed working with Joe to order and purchase my new car. He is very friendly and helpful. More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Frechette
Apr 19, 2024 -

Ira Ford Saco responded

Congratulations on your new vehicle! We're thrilled that Joe provided you with a friendly and helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 18, 2024

I have never had such amazing service and so professional Keith took care of all my issues and kept me posted every second. The service and communication was amazing I I dropped my car off late in the afte More

by michellehunt1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 20, 2024 -

Ira Ford Saco responded

It's fantastic to hear about your amazing service experience at Ira Ford Saco, especially with Keith and the technicians who helped you! Their professionalism, communication, and fast turnaround time made a significant difference in your experience. Thank you for recommending Ira Ford Saco to others!

April 10, 2024

I received excellent, prompt service. Very professional! I bought my truck here six years ago and will definitely always return for service! More

by Andy W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Apr 11, 2024 -

Ira Ford Saco responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

On time inspection and oil change/ tire rotation. Friendly and knowledgeable service manager ! This was my 3rd oil change on my Ford Maverick and the service department has built my trust over the pa More

by dcaldwel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson
Apr 09, 2024 -

Ira Ford Saco responded

We are thrilled to hear that you had a friendly and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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