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Ira Ford Saco

Saco, ME

Overview
Reviews
Vehicles
4.7
431 Reviews
Call Dealership (207) 209-2049
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857 Portland Rd

Saco, ME

04072

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Showing 431 reviews

August 14, 2024

Saco Ford provide a shuttle back to my house and also delivered the truck to the house once maintenance was complete. More

by Huntgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Aug 16, 2024 -

Ira Ford Saco responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

The service department goes above and beyond to help. Rebekah was great to work with. More

by mathewc973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
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Aug 17, 2024 -

Ira Ford Saco responded

Hi, we're glad you had such a wonderful experience with Rebekah! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2024

Gets the job done. No complaints. Keith is good to work with . Responsive to the trucks needs More

by Baumanvolts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Aug 11, 2024 -

Ira Ford Saco responded

Hi Baumanvolts, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2024

ITA Ford Saco. ..Thank you all for the great service on my 2015 Ford Focus. I know that it shall be done correctly including the yearly State Inspection. I am still More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Service Team
Report | Print
Aug 11, 2024 -

Ira Ford Saco responded

Hi, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

August 02, 2024

We came for service to get inspection sticker. It failed with brakes and I got them fixed. We had a problem and this dealership picked up my vehicle fixed it and drove it back. Everyone was pro More

by Scrubarug22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Aug 04, 2024 -

Ira Ford Saco responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Service less than acceptable. On more than one occasion I have had to return to correct mistakes made on the previous trip. More

by bretond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Stayte
Report | Print
Aug 04, 2024 -

Ira Ford Saco responded

bretond, Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered. Please, allow me to regain your trust as a valued client. I have provided my contact information below. I look forward to hearing from you and discussing where improvements are needed. Best regards, Dave Blanchard General Manager dblanchard@irafordsaco.com

July 30, 2024

Still waiting for andwers on extended service issues, dent protection and interior been 3 weeks now with no response More

by Johnbmorinjr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sute
Report | Print
Aug 10, 2024 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the delay in responding to your inquiries about your extended service issues, dent protection, and interior concerns. I would like the opportunity to address your concerns and provide you with the answers you need. Please contact me directly, and I look forward to speaking with you. David Blanchard General Manager dblanchard@irafordsaco.com

July 26, 2024

Everyone is always so pleasant and friendly and easy to talk to. Keith has always been so professional. The work was done quickly and I feel like they’re extremely trustworthy. More

by MMills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stayte
Report | Print
Jul 27, 2024 -

Ira Ford Saco responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Saco. We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2024

Customer service focused . Thorough inspection rotation maintenance check Always a pleasure to do business with Ira Ford More

by Ba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Jul 28, 2024 -

Ira Ford Saco responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2024

Excellent and fast service. Very knowledgeable staff who are professional. Would highly recommend for anyone in need of repairs. Top notch service. More

by Jason Barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Carl
Report | Print
Jul 24, 2024 -

Ira Ford Saco responded

Jason, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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