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Ira Ford Saco

Saco, ME

4.7
431 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 431 reviews

October 19, 2024

Brought it in for recall item, they didn’t have part first time but got it in for second visit, second visit went well. More

by Allyson K
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Becca
Oct 22, 2024 -

Ira Ford Saco responded

Hi Allyson, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2024

Every exchange I’ve had with staff, whether at purchase or at service, has been of the utmost friendliness, professionalism, thoughtfulness and efficiency. I feel valued and supported every time I leave Ir More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason, Kyle
Oct 22, 2024 -

Ira Ford Saco responded

Hi Roland, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Saco! Thanks for the recommendation, and have an amazing day!

October 18, 2024

Professional quick and kind and helpful not worried about asking them questions or if I need anything they are their to help More

by Marshall Vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know employee name
Oct 20, 2024 -

Ira Ford Saco responded

Hello Marshall, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

Called to schedule an appointment for ah oil change and filter and rotate the tires, I got in the next day at 12:30 and done at 1:00. Also was told the tires were ok now but probably will need to be repla More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 20, 2024 -

Ira Ford Saco responded

Hello Scott, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2024

Good service. My Mustang went in for an oil change and during the visual safety check the technician saw a shock absorber leaking fluid. I was immediately informed More

by Slowhy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Oct 12, 2024 -

Ira Ford Saco responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Saco! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2024

Always quick and friendly. Have been going there for a few years and never had a bad experience. More

by mikek.nrcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 05, 2024 -

Ira Ford Saco responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2024

Dealer service representative Andy salvaged an otherwise disappointing experience by listening to my concerns and responding accordingly. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 02, 2024 -

Ira Ford Saco responded

Hi Jerry, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

Hassle-free getting an appointment for service, staff is friendly and efficient, overall service is exceptional👍 More

by Mcrclopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds Mason Faulkner
Oct 02, 2024 -

Ira Ford Saco responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

We brought our car in for service, because a warning light saying "engine inspection required" came on. It was determined that we needed a new catalytic converter, so we had that taken care of. We picke More

by ruthsico
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 28, 2024 -

Ira Ford Saco responded

ruthsico, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Please, contact me at (207) 571-5041 or email dblanchard@irafordsaco.com with your name and contact information so I can speak with you to address your concerns and find a resolution. David Blanchard General Manager

September 17, 2024

Friendly and professional took my car in without an appointment and got the work done in one day as promised and kept me informed about progress More

by Ekreiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
Sep 20, 2024 -

Ira Ford Saco responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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