Ira Ford Saco
Saco, ME
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Recall I made an appointment on line. Prime called me the day before the appointment to make sure they had the parts. They let me know how long the repair wo I made an appointment on line. Prime called me the day before the appointment to make sure they had the parts. They let me know how long the repair would take so I could arrange transportation. The day of the appointment they took my car right away. Check in and check out went smoothly. More
Service They service department was very helpful. Done in a hour which I liked. I would recommend them to my friends. Friendly and helpful. I was pleased with They service department was very helpful. Done in a hour which I liked. I would recommend them to my friends. Friendly and helpful. I was pleased with the service. More
Oil change and tire rotation As always, the service people were friendly and polite. The dealership service charges are competetive. The work was completed in a reasonable amount As always, the service people were friendly and polite. The dealership service charges are competetive. The work was completed in a reasonable amount of time. More
Vehicle maintenance I have purchased 2 vehicles from Prime and have always had great service both at the sales end and maintenance. Incredible staff. Jesse made sure the I have purchased 2 vehicles from Prime and have always had great service both at the sales end and maintenance. Incredible staff. Jesse made sure the service was done in a timely matter and knew I needed to get in and out in an hour. More
Great customer service I had my Jeep in for routine service and state inspection. The service person was efficient, friendly and helpful. He called a local Jeep dealer for m I had my Jeep in for routine service and state inspection. The service person was efficient, friendly and helpful. He called a local Jeep dealer for me when it was discovered that some work was needed that needed to be performed by a Jeep dealer. More
2017 WRX Great experience just wish the paper work time could have been quicker. I think in this day and age this process should be more electronic. Great experience just wish the paper work time could have been quicker. I think in this day and age this process should be more electronic. More
Mike the magician Went into the dealership for service, no pressure was talking with Mike Powers my sales guy didn't know if I'd be able to trade my car in he took a lo Went into the dealership for service, no pressure was talking with Mike Powers my sales guy didn't know if I'd be able to trade my car in he took a look at everything and he made it happen. Couldn't be more happy will be back to buy another truck again. More
Review My overall experience was excellent The person who waited on me was very professional. The price quoted was quite a bit less than the bill. It was c My overall experience was excellent The person who waited on me was very professional. The price quoted was quite a bit less than the bill. It was corrected More
Great and very through Well educated and answered all questions with full knowledge of the car I was puchasing! Ford Focus S. Great and would recommend the dealership Ford Well educated and answered all questions with full knowledge of the car I was puchasing! Ford Focus S. Great and would recommend the dealership Ford Focus and the sales person More