Ira Ford Saco

Great Service/Friendly Staff My family and I recently visited Old Orchard Beach Maine and experienced a breakdown with our vehicle the day before we were supposed to leave to come My family and I recently visited Old Orchard Beach Maine and experienced a breakdown with our vehicle the day before we were supposed to leave to come home. I contacted Prime Ford and spoke with Jessie. After explaining my situation, he advised me to bring the car in. I had the vehicle towed to their facility and after the technician looked at my vehicle, I soon learned that it was worse than I thought. It was late in the day on Friday so they were not able to get the parts and fix that day. They gave me a ride back to my hotel. The next morning, I received a call from Jessie around 10 am saying the car was ready. He explained that the technician stayed late Friday and came in early Saturday just to make sure my vehicle would be done so we could go home. Prime Ford is definitely top notch and are sympathetic to each customers needs. I highly recommend them. More

Mat in repair was awesome. Tracy got my appointment same day, May work with me through a very difficult time over what happened to my Air conditioner in my car. He also told m Tracy got my appointment same day, May work with me through a very difficult time over what happened to my Air conditioner in my car. He also told me that it would be covered under comprehensive in my car insurance. More

Visit to Saco Prime Ford My experience at the dealership with Josh and David was quite pleasant. They answered my questions clearly and I never felt pressured to either deci My experience at the dealership with Josh and David was quite pleasant. They answered my questions clearly and I never felt pressured to either decide on a vehicle or any of the optional services. A great experience all around! More

A good Mazda day. Fast and excellent service and a very pleasant experience.for my Mazda CX-5.. I planned to stay an hour longer than estimated but the car was ready on Fast and excellent service and a very pleasant experience.for my Mazda CX-5.. I planned to stay an hour longer than estimated but the car was ready on time. More

Nice People The staff seemed to be very knowledgeable. Jessica was very pleasant to work with and made me feel confident that the work would be done and in a time The staff seemed to be very knowledgeable. Jessica was very pleasant to work with and made me feel confident that the work would be done and in a timely matter. More

Great experience!’ Everyone at Prime are so friendly and welcoming! From the sales department to the service department , they go above and beyond to make everything you Everyone at Prime are so friendly and welcoming! From the sales department to the service department , they go above and beyond to make everything you need done in a timely manner. I recommend Prime for purchasing and maintaining your vehicle. Thank you Prime Family!!! More

No appointment needed and quick! I had my car towed to prime ford over night with no appointment. I called the service department first thing in the morning they were able to get my c I had my car towed to prime ford over night with no appointment. I called the service department first thing in the morning they were able to get my car looked at and even fixed in one day! More

Service The service was very friendly and helpful the service manager Jesse was very friendly and went above to help. He understood that we were from out of s The service was very friendly and helpful the service manager Jesse was very friendly and went above to help. He understood that we were from out of state and was very helpful. More

Purchase new vehicle. It was a very thorough and professional experience. I was presented with a number of different options with no pressure being applied to any. It was m It was a very thorough and professional experience. I was presented with a number of different options with no pressure being applied to any. It was my decision to make. I would recommend this dealership and the salesperson that worked with me. More

20,000 mile service My truck was in for it’s 20,000 mile service and also to have small recall repair done. Was supposed to take about 4 hours and they had me back on the My truck was in for it’s 20,000 mile service and also to have small recall repair done. Was supposed to take about 4 hours and they had me back on the road in 3 hours. More