Ira Ford Saco
Saco, ME
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We brought our car in for service, because a warning light saying "engine inspection required" came on. It was determined that we needed a new catalytic converter, so we had that taken care of. We picke light saying "engine inspection required" came on. It was determined that we needed a new catalytic converter, so we had that taken care of. We picked up the car today, and when I had driven about a half mile down the road, that same warning light came on. I drove back to the service department, and a mechanic used a device to turn the warning light off. I drove back home, and about a half mile from my house the warning light came on again. It came on when I turned on the headlights, but I don't know if the two actions are related. I will call your service department on Monday, because I may have to make an appointment to bring my car in again. More
I was very satisfied with how my appointment went on my 2018 Escape. My service agent (Rebekah) was the perfect blend of personable and professional. The waiting area is bright and clean. But most of all 2018 Escape. My service agent (Rebekah) was the perfect blend of personable and professional. The waiting area is bright and clean. But most of all, my appt was on time. Thank you Ira Ford for all your help! More
Very professional staff, Rebecca was exceptional, we are traveling and she scheduled us the same day, work was completed as promised, we wish we had a dealership near our home that was trustworthy like Ira traveling and she scheduled us the same day, work was completed as promised, we wish we had a dealership near our home that was trustworthy like Ira Ford! More
They helped me get back and forth from home while they worked on my coachman motor home. Excellent communication. Very professional and very accommodating to my schedule. I do recommend. worked on my coachman motor home. Excellent communication. Very professional and very accommodating to my schedule. I do recommend. More
It was such a relief to speak with your kind receptionist last Saturday, I was grateful you were able get my Volvo in for a diagnostic test. Keith was great and assured me I would be able to drive home after last Saturday, I was grateful you were able get my Volvo in for a diagnostic test. Keith was great and assured me I would be able to drive home after my vacation. More