Back

Ira Ford Saco

Saco, ME

4.6
406 Reviews

857 Portland Rd

Saco, ME

04072

Directions

By Type

Showing 406 reviews

September 30, 2024

Always quick and friendly. Have been going there for a few years and never had a bad experience. More

by mikek.nrcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 05, 2024 -

Ira Ford Saco responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2024

Dealer service representative Andy salvaged an otherwise disappointing experience by listening to my concerns and responding accordingly. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 02, 2024 -

Ira Ford Saco responded

Hi Jerry, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

Hassle-free getting an appointment for service, staff is friendly and efficient, overall service is exceptional👍 More

by Mcrclopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds Mason Faulkner
Oct 02, 2024 -

Ira Ford Saco responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

We brought our car in for service, because a warning light saying "engine inspection required" came on. It was determined that we needed a new catalytic converter, so we had that taken care of. We picke More

by ruthsico
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 28, 2024 -

Ira Ford Saco responded

ruthsico, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Please, contact me at (207) 571-5041 or email dblanchard@irafordsaco.com with your name and contact information so I can speak with you to address your concerns and find a resolution. David Blanchard General Manager

September 17, 2024

Friendly and professional took my car in without an appointment and got the work done in one day as promised and kept me informed about progress More

by Ekreiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
Sep 20, 2024 -

Ira Ford Saco responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 15, 2024

I was very satisfied with how my appointment went on my 2018 Escape. My service agent (Rebekah) was the perfect blend of personable and professional. The waiting area is bright and clean. But most of all More

by Scott B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebehah
Sep 16, 2024 -

Ira Ford Saco responded

Hi Scott, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2024

Very professional staff, Rebecca was exceptional, we are traveling and she scheduled us the same day, work was completed as promised, we wish we had a dealership near our home that was trustworthy like Ira More

by Don/Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Sep 13, 2024 -

Ira Ford Saco responded

Hi, thank you for taking the time to leave a review for us at Ira Ford Saco. We're happy we could meet your expectations! We hope to see you soon!

August 31, 2024

They helped me get back and forth from home while they worked on my coachman motor home. Excellent communication. Very professional and very accommodating to my schedule. I do recommend. More

by Jmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Sep 05, 2024 -

Ira Ford Saco responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 30, 2024

Very fast and efficient. I was quoted 1.5 hrs of work only took 30 minutes More

by Bmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 02, 2024 -

Ira Ford Saco responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 29, 2024

It was such a relief to speak with your kind receptionist last Saturday, I was grateful you were able get my Volvo in for a diagnostic test. Keith was great and assured me I would be able to drive home after More

by Rkyte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 01, 2024 -

Ira Ford Saco responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!