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Ira Ford Saco

Saco, ME

4.6
383 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 383 reviews

May 14, 2019

5 star service Prime Ford is 5 star service. The atmosphere is pleasant and the employees are knowledgeable and friendly. I would recommend anyone to have their vehi More

by Sue F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse,John, Kal, and Kierstin
May 14, 2019 -

Ira Ford Saco responded

Hi Sue - We are delighted to earn your five stars! Thank you so much for coming to Prime Ford - Saco for all your auto service needs. We look forward to our continued relationship.

May 11, 2019

Great service Took my 2018 ford escape in for 30000 mile service. Jesse the service advisor was very helpful and friendly. The staff at the dealership were also ver More

by Mike k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
May 13, 2019 -

Ira Ford Saco responded

Hi Mike - Thanks for coming to Prime Ford - Saco for your 30k service! We are happy to hear that your 2018 Ford Escape is running smoothly. We look forward to your next visit with us.

May 10, 2019

Great service Great professional and Customer service oriented service. Communicated clearly the work that was needed and then completed quickly. Communication an More

by Elaine0325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse beaulieu
May 13, 2019 -

Ira Ford Saco responded

This is great feedback. Thank you Elaine for sharing your experience. From all of us at Prime Ford - Saco - we appreciate your business.

May 10, 2019

Difficult electrical issue solved in less time than anticipated. Actual costs were less than estimate provided by service advisor. Overall service at this dealership has improved. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
May 13, 2019 -

Ira Ford Saco responded

I'm glad we able to deliver in less time and for less cost than expected. Thank you for taking the time to share your experience!

April 25, 2019

Excellent customer service starting with Stacey at the coint Satisfied with customer service. Comfortable waiting area with WiFi available Will continue to use Prime Ford as my regularly scheduled Ford servic More

by Eileen S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey
Apr 25, 2019 -

Ira Ford Saco responded

Hi Eileen - Thanks for coming to Prime Ford - Saco! We are happy to hear that you were happy with your visit and were able to relax comfortably while your car was being serviced. We appreciate your feedback!

April 23, 2019

Well inforned as to cost and time Service department was excellent and service advisor Rebekah Reynolds as very helpful in establishing a cost estimate for the work that needed to be d More

by Miata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds, Sevice Adviror
Apr 23, 2019 -

Ira Ford Saco responded

We appreciate your business and your review! It's great to hear that Rebekah provided helpful service during your recent visit. Thanks from the Prime Ford - Saco Team, Miata!

April 18, 2019

Excellent experience Extremely happy with the sales staff and how quickly and easily they made things happen. Will definitely recommend to my friends and family. Happy wit More

by Rikipratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Doyle
Apr 19, 2019 -

Ira Ford Saco responded

Thank you for trusting Prime Ford - Saco with your business! We are delighted to hear that you're enjoying your new Ford Edge. We look forward to seeing you next time.

March 30, 2019

Service Department Awesome service. Quick, polite, knowledgeable. They informed me of a potential issue down the road and explained why it was happening and how to fix. More

by eellehcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Apr 01, 2019 -

Ira Ford Saco responded

"Quick, polite, knowledgeable" - three words we love to hear! Thanks so much for trusting us with your vehicle. We are honored to earn your five stars.

March 07, 2019

Great service The service writer, Jesse was great and pleasant to deal with, my vehicle when in as schedule and was ready at the time specified for pick up. Prime F More

by Lepainchaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Mar 07, 2019 -

Ira Ford Saco responded

Thank you so much! It's really great to hear that your repairs were completed in a timely manner. Your compliments of the Prime Ford - Saco team made us smile! Hope to see you next time.

March 07, 2019

Appreciation I am very appreciative of the service I received. I heard a CLUNKing sound on the way home from school on Tuesday. On Wednesday Prime made time for a More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah
Mar 08, 2019 -

Ira Ford Saco responded

Karen - We are overjoyed that our team was able to get your vehicle in for diagnoses and repairs quickly. It's wonderful that you're driving clunk-free! Thank you so much for the fantastic review. If any future issues arise we will be here to help.

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