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Ira Ford Saco

Saco, ME

4.6
383 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 383 reviews

July 08, 2019

Service Thanks . Great service. Quick. I will be back .Technician was knowledgable and friendly- diagnosed the problem right away. He was friendly and helpfu More

by Mel540
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Jordan
Jul 08, 2019 -

Ira Ford Saco responded

Thank you, Mel, for taking the time out of your day to review Prime Ford - Saco! We are glad to hear that your service appointment went smoothly and that you received friendly care.

July 07, 2019

Would go back again Frank was awesome! Very nice! Worked with Tracey to make numbers work ok. Monthly payment not quite what I wanted but the deal was to good to pass u More

by 2019 ford edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank ??
Jul 08, 2019 -

Ira Ford Saco responded

Congratulations on your 2019 Ford Edge! We are so glad that Tracy helped get you the best deal and reach a payment that worked for you. Thank you for the feedback and for coming to Prime Ford - Saco. We would absolutely love to work with you again in the future.

July 05, 2019

Service department was excellent The two ladies that work in the service department Rebecca and I think her name is Stacy went above and beyond finding out why my extended warranty More

by OOB04064FF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 08, 2019 -

Ira Ford Saco responded

It was our privilege to assist you! Thank you very much for sharing your experience with our Service Team. We are so glad that Rebecca and Stacy delivered helpful service. Hope to see you next time at Prime Ford - Saco!

July 05, 2019

Ball joint replacement Was very pleased to have gone to Prime Ford to have something replaced that another dealer told me was bad only to find out it was not an issue at all More

by ron1980daly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen and mechanic name n/a who came out to speak with me.
Jul 05, 2019 -

Ira Ford Saco responded

It was our pleasure to assist you, Ron! We are so glad that your car is running smoothly and safely now. Thanks so much.

July 05, 2019

Great service Bought a 2018 VW Beetle convertible. Great service from Kal. All our questions were answered. Kal even linked our phones to the car via Bluetooth! More

by Key West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kal Said
Jul 05, 2019 -

Ira Ford Saco responded

We love seeing five stars! Thanks so much for coming to Prime Ford - Saco for your 2019 Volkswagen Beetle. We are delighted that Kal made the process easy.

July 03, 2019

Great service Very professional. Service advisor was very responsive and communicated very well with me. Work was completed in a businesslike manner and was comp More

by Ford Transit user
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Jul 03, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco! Customer service is so important to us and I'm happy to read about your recent service appointment was so positive and everything was completed quickly. We hope to see you again soon and thank you for your business!

June 19, 2019

Take care of customer Rebekah in service is a top notch associate at Prime. The dealership should be honored to have such an amazing associate. She takes care of all my ser More

by Constantine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Jun 19, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco, Constantine! We appreciate your compliments about Rebekah and I will share your kind words with her. We hope we have the opportunity to work with you again soon!

Jun 19, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco, Constantine! We appreciate your compliments about Rebekah and I will share your kind words with her. We hope we have the opportunity to work with you again soon!

June 19, 2019

Very satisfied with the service and the time if the repair We needed our Escape serviced and we were treated very very well. We needed it as soon as possible and they did it all and we are very pleased. Than More

by Rgh 1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy thank you so much
Jun 20, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco! It's wonderful Stacy provided excellent care for your family during your recent visit. We work hard to provide excellent customer service every day to our guests. We appreciate your kind words and I hope we can work with you again in the future.

June 17, 2019

Efficient, Helpful and Pleasant Arrived looking to trade my current vehicle and lease a new vehicle. The process was long, but Mike Powers was very effective, efficient, patient and More

by Kate Carpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Powers
Jun 17, 2019 -

Ira Ford Saco responded

Hi Kate! Thank you for your review of Prime Ford - Saco. I hope you are enjoying your new Ford Explorer and I appreciate your kind words about Mike. Thank you for your feedback about your experience and I do hope we can work together in the future.

May 23, 2019

Very polite and courteous dealership! I gave the dealership 5 stars because when I bought my car there awhile back, they still stayed true to my warranty and didn`t give me any hassle! The More

by MikeAS31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekkah and Stacey
May 23, 2019 -

Ira Ford Saco responded

We love seeing five stars, Mike! Thank you for choosing Prime Ford - Saco for all your auto service needs. Hope to see you next time.

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