Ira Ford Saco

2109 F250 Lariat Excellent experience. I will plan on using Prime again. Very happy with the value of my trade in. Very clear pricing on my new purchase. Not confusion Excellent experience. I will plan on using Prime again. Very happy with the value of my trade in. Very clear pricing on my new purchase. Not confusion at all. Every was very clear and fair. More

Maintenance, oil change and inspection I usually get great service from this dealership.This service left me wondering what is going on. The adhesive from old sticker was not entirely remo I usually get great service from this dealership.This service left me wondering what is going on. The adhesive from old sticker was not entirely removed before putting new inspection sticker on. Pieces of sticker were left behind. Grease on the molding near where sticker was removed. Backing peeled from new sticker left on floor of car. Had to ask for multipoint inspection report. When I got the report it had all green which is usually a good thing. But, it had all 12s for tire tread depth and brake linings which is incorrect. On a previous maintenance visit the tire tread depth was all 7/32 and brake linings measurements were 9 and 8 millimeters. So after driving 6,000 miles you should see a decrease not an increase in the above mentioned measurements not and increase. When I called to the service manager to talk about my experience it went to voicemail. It has been over a week now with no call back from manager. I know you can do better because you have in the past. I have in the past recommended their service but if it does not improve I will not be going there for service and purchasing my next Ford there! More

Prime Ford Review We were on vacation and our engine light went on. Prime was very accommodating having us come in at 2:00. Diagnostic was done and repairs were able We were on vacation and our engine light went on. Prime was very accommodating having us come in at 2:00. Diagnostic was done and repairs were able to be complete next day just in time for us to leave! People were very nice! More

fantastic service Prompt service, excellent communication.. We were on vacation and Jesse stepped up to get the vehicle repaired, same day. Could not be happier with t Prompt service, excellent communication.. We were on vacation and Jesse stepped up to get the vehicle repaired, same day. Could not be happier with the outcome. More

Excellent Very professional great service department big inventory missed lunch there tested f150 Diesel pick up looked at mustang cars they got us back on the Very professional great service department big inventory missed lunch there tested f150 Diesel pick up looked at mustang cars they got us back on the road pretty fast More

High mileage warranty repairs Prime has been our go to dealership for 8-10 years. They evaluated and got my warranty claim in and fixed my explorer the same day Prime has been our go to dealership for 8-10 years. They evaluated and got my warranty claim in and fixed my explorer the same day More

Helpful Car washes should be included when getting service done...other then that it was quick and easy and didn’t take a lot of time Car washes should be included when getting service done...other then that it was quick and easy and didn’t take a lot of time More

Awesome Mike Meyers was amazing. Helpful. Honest. I would recommend everyone to see him and the good people at ford. He went above and beyond to help me Mike Meyers was amazing. Helpful. Honest. I would recommend everyone to see him and the good people at ford. He went above and beyond to help me More

they could not perform an alignment on my 32' Forrester I called before to ask if they could, they said yes. I arrived , they took my camper and discovered that they couldn't do the alignment. This is so I called before to ask if they could, they said yes. I arrived , they took my camper and discovered that they couldn't do the alignment. This is something that should have been done at the factory. If they could have done it, they would have changed me over $350 for the work. More

Excellent Service Department I called the service department when car started to make a very loud metal on metal noise. We were heading out of state in 2 days. Stacey got us in fo I called the service department when car started to make a very loud metal on metal noise. We were heading out of state in 2 days. Stacey got us in for service the next morning. The problem was taken care of, allowing us to continue with our travel plans. Can’t say enough good about Stacey and the service department. More