Ira Ford Saco

Incredible service department I have owned many new cars and this is by far the very best service department I have ever worked with. The new service advisor, Rebekah was thoughtfu I have owned many new cars and this is by far the very best service department I have ever worked with. The new service advisor, Rebekah was thoughtful and answered all my questions. She made sure my service was completed correctly and quickly. This is a reflection of the outstanding service manager, Stacey Drummey. It’s a pleasure having my car serviced here. I highly recommend this service department. More

Was another great service experience with Rebekah Reynolds , she took care of what needed and is planning the next service call in the next mouth or so to address a few things need done on my truck , Reynolds , she took care of what needed and is planning the next service call in the next mouth or so to address a few things need done on my truck , so glad i chose prime ford when buying my new truck More

Great experience. Outstanding service. Jessie kept me up to date with repairs. Excellent price. Car was dropped off at my house when service completed. I recommend highly. up to date with repairs. Excellent price. Car was dropped off at my house when service completed. I recommend highly. More

The service manager and assistant manager were very helpful. Stacey has always been a pleasure to work with and gets the job done with a happy customer. helpful. Stacey has always been a pleasure to work with and gets the job done with a happy customer. More

Bought a great vehicle really happy with Joe our sales person. Her knew I didn’t want to spend a lot of my Saturday at the dealer so he made it as quick as possible person. Her knew I didn’t want to spend a lot of my Saturday at the dealer so he made it as quick as possible More

Always top notch service!! Servicing my truck is always easy, convenient and never a problem with Prime Ford Saco. I highly recommend. Scott and Stacey are the Best!!!! easy, convenient and never a problem with Prime Ford Saco. I highly recommend. Scott and Stacey are the Best!!!! More

Friendly knowledgable service advisor. She took the time to explain what needs to be done. Reasonable pricing and wait times. Comfortable waiting area. Sales staff was a little loud though to explain what needs to be done. Reasonable pricing and wait times. Comfortable waiting area. Sales staff was a little loud though More

Great service - everyone at Prime is friendly, courteous, prompt, caring and professional. I recommend Prime Ford to anyone for first class sales, service and customer care. prompt, caring and professional. I recommend Prime Ford to anyone for first class sales, service and customer care. More

I brought my truck for service because it had no heat. Karen explained the problem with courtesy and knowledge. She then succeeded in getting me a 15% discount because I complained about the diagnostic fe Karen explained the problem with courtesy and knowledge. She then succeeded in getting me a 15% discount because I complained about the diagnostic fee. She is professional and a keeper More

Great service and explanation for the problem I had. She reviewed all the prices with me and helped me arrive at what was a very reasonable price on the tires. Thank you very much! reviewed all the prices with me and helped me arrive at what was a very reasonable price on the tires. Thank you very much! More