Ira Ford Saco

This dealership looked over the car and noticed things that needed to be fixed. Gave me an estimate and completed work in timely manner. Excellent service! that needed to be fixed. Gave me an estimate and completed work in timely manner. Excellent service! More

Knowledgeable, quick and courteous. Very good experience, knowledgeable salesman, very quick.More than willing to accommodate. Overall very impressed with dealership. Would recommend Pri Very good experience, knowledgeable salesman, very quick.More than willing to accommodate. Overall very impressed with dealership. Would recommend Prime ford to anyone that asks. More

First time at Prime. Went in for oil change and service was excellent. I was greeted quickly and courteously. Service was quick and thorough with no attempt to at Prime. Went in for oil change and service was excellent. I was greeted quickly and courteously. Service was quick and thorough with no attempt to up sell. More

Service and new car Easy process in purchasing a new vehicle no matter the time of day. Timely and friendly service. Answered all of my questions and reviewed the detai Easy process in purchasing a new vehicle no matter the time of day. Timely and friendly service. Answered all of my questions and reviewed the details of the vehicle. More

Regular Service The service was started at my appointment time and completed at a very reasonable time. Making the appointment was easy and at my convenience, I was The service was started at my appointment time and completed at a very reasonable time. Making the appointment was easy and at my convenience, I was offered different times for the appointment date I wanted. More

Great service very professional One Day service. Hard to top. Took my automobile in the same day I called provide me with a loaner and I pick the car up the next day great service One Day service. Hard to top. Took my automobile in the same day I called provide me with a loaner and I pick the car up the next day great service More

Motorhome service It's good that the dealership can handle motorhome chassis service. Service experience from the service consultant to the actual service was excellent It's good that the dealership can handle motorhome chassis service. Service experience from the service consultant to the actual service was excellent with promotional coupons honored. Service was promptly done while I waited as promised More

Quick, Efficient, and Professional Nail in tire They took me right in. And they noticed my inspection sticker was just about to run out so they took care of that also. Always ap Nail in tire They took me right in. And they noticed my inspection sticker was just about to run out so they took care of that also. Always appreciate the fine service I receive from PRIME. Stacey is very thorough in her job. I believe she takes great pride in her service to customers. More

2109 F250 Lariat Excellent experience. I will plan on using Prime again. Very happy with the value of my trade in. Very clear pricing on my new purchase. Not confusion Excellent experience. I will plan on using Prime again. Very happy with the value of my trade in. Very clear pricing on my new purchase. Not confusion at all. Every was very clear and fair. More

Maintenance, oil change and inspection I usually get great service from this dealership.This service left me wondering what is going on. The adhesive from old sticker was not entirely remo I usually get great service from this dealership.This service left me wondering what is going on. The adhesive from old sticker was not entirely removed before putting new inspection sticker on. Pieces of sticker were left behind. Grease on the molding near where sticker was removed. Backing peeled from new sticker left on floor of car. Had to ask for multipoint inspection report. When I got the report it had all green which is usually a good thing. But, it had all 12s for tire tread depth and brake linings which is incorrect. On a previous maintenance visit the tire tread depth was all 7/32 and brake linings measurements were 9 and 8 millimeters. So after driving 6,000 miles you should see a decrease not an increase in the above mentioned measurements not and increase. When I called to the service manager to talk about my experience it went to voicemail. It has been over a week now with no call back from manager. I know you can do better because you have in the past. I have in the past recommended their service but if it does not improve I will not be going there for service and purchasing my next Ford there! More