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Ira Ford Saco

Saco, ME

4.6
406 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 406 reviews

February 23, 2020

Friendly knowledgable service advisor. She took the time to explain what needs to be done. Reasonable pricing and wait times. Comfortable waiting area. Sales staff was a little loud though More

by Kendallsprague4
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Feb 24, 2020 -

Ira Ford Saco responded

Thank you so much for taking the time to review Prime Ford - Saco! We are grateful to have you as a customer and appreciate you sharing this feedback. Hope to see you down the road!

February 14, 2020

Great service - everyone at Prime is friendly, courteous, prompt, caring and professional. I recommend Prime Ford to anyone for first class sales, service and customer care. More

by Prime Ford
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Feb 14, 2020 -

Ira Ford Saco responded

Thanks for taking the time to write us a review. We're happy to hear that the Prime Ford - Saco team took such great care of you!

February 09, 2020

I brought my truck for service because it had no heat. Karen explained the problem with courtesy and knowledge. She then succeeded in getting me a 15% discount because I complained about the diagnostic fe More

by Lawton
Recommend Dealer
Yes
Employees Worked With
Karen
Feb 10, 2020 -

Ira Ford Saco responded

We're honored by the 5 stars! It's fantastic to hear that Karen took such great care of you on your service visit and we know she will appreciate your kind words. Thank you from all of us here at Prime Ford - Saco!

February 08, 2020

Great service and explanation for the problem I had. She reviewed all the prices with me and helped me arrive at what was a very reasonable price on the tires. Thank you very much! More

by Georgedallas1
Recommend Dealer
Yes
Employees Worked With
Rebekah
Feb 10, 2020 -

Ira Ford Saco responded

George, thank you for taking the time to write us a five-star review! We are happy to hear that we solved your vehicle's tire issue. All of us at Prime Ford - Saco wish you safe driving!

January 31, 2020

Great customer Service , well informed of new buyer and lease plans, vehicle service was great got me in for my appointment within a day or so of my initial call. Thanks Rebecca More

by Stlaurentlandscaping
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jan 31, 2020 -

Ira Ford Saco responded

Thank you for the 5-star review! We are glad that our team provided the informative and helpful customer service we strive for at Prime Ford - Saco. We hope to see you again sometime!

January 31, 2020

Stacey help me so much with my truck and getting me help with a tow when it broke and having a loaner.Thank you Stacey More

by sonya_mooers06
Recommend Dealer
Yes
Employees Worked With
Stacey
Jan 31, 2020 -

Ira Ford Saco responded

Thank you for the 5-star review! We are happy to hear that Stacey and our team helped you out here at Prime Ford - Saco. We will certainly let Stacey know that you appreciate her!

January 28, 2020

Prime Ford is always helpful and courteous when getting my car serviced. Today I headed in for service and they took their time and were thorough More

by PF55
Recommend Dealer
Yes
Employees Worked With
Rebekah
Jan 28, 2020 -

Ira Ford Saco responded

It means a lot to know that you've received consistently excellent service from our team at Prime Ford - Saco. Thank you for trusting us with your vehicle time and time again! We look forward to our continued relationship.

January 28, 2020

Stacy goes above and beyond to make sure every little thing is taken care of. Very pleasant and courteous I'm very happy I came to Prime Ford More

by Paulette
Recommend Dealer
Yes
Employees Worked With
Stacy
Jan 29, 2020 -

Ira Ford Saco responded

We're happy to have you as a customer, Paulette! Thank you so much for stopping by to share these kind words about Stacy. We look forward to your next visit with us at Prime Ford - Saco.

January 27, 2020

Everyone very friendly and helpful. Love that you call with a problem and the response is can you bring it in tomorrow. This was my first appointment with prime ford, was very pleased and will be back in More

by shopkins
Recommend Dealer
Yes
Employees Worked With
Stacey
Jan 27, 2020 -

Ira Ford Saco responded

Thanks for taking the time to write us a review! We appreciate your positive words. On behalf of everyone at Prime Ford - Saco, we look forward to working with you in the future!

January 24, 2020

Great Car Buying Experience This is our second car that we purchased from Prime Ford. Everyone at this dealership are very attentive. The Service Department is second to none. St More

by Jtv2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Drummey, Tracy West & Earl Parks (Can't remember the Office Warranty Manager, I think it was Carl)
Jan 24, 2020 -

Ira Ford Saco responded

Thank you for taking the time to write us a 5-star review! Our team will be honored to read your kind words. We are so grateful that we earned your family's trust. We look forward to seeing you at your next visit - The team at Prime Ford - Saco

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