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Ira Ford Saco

Saco, ME

4.7
431 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 432 reviews

July 31, 2023

Great place to have your vehicle serviced. Super friendly staff. The only place to bring your Ford. More

by marcelocvaz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Zammuto
Aug 02, 2023 -

Ira Ford Saco responded

Thank you for being our customer, we appreciate your kind words!

July 31, 2023

My wife bought a 2020 F150 in march and we have been having a vibration issue since we got the truck took it in to service twice and it’s the same issue up to today. Spoke to several people in service a More

by kimani465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names
July 31, 2023

Vehicle was serviced as promised. Vehicle inspection was completed as requested with explanations made in good concise fashion. More

by rstogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Aug 02, 2023 -

Ira Ford Saco responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 25, 2023

I tried three times to get a recall repair done on the windshield of my Transit Connect. The first two times I was promised a call back to schedule when their glass specialist was on site. No call back. More

by Seholt
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 30, 2023 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the inconvenience and frustration you experienced with the recall repair on your windshield. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. David Blanchard General Manager dblanchard@irafordsaco.com

July 19, 2023

Friendly, professional service department. Was really impressed with their work and communication. Highly recommend them. More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Jul 24, 2023 -

Ira Ford Saco responded

We are thrilled that you had a pleasant service visit!

July 17, 2023

My service visit was completed on time in a professional manner. Quick and easy-I will come back again next time. More

by mhharmon2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stayte
Aug 14, 2023 -

Ira Ford Saco responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

July 14, 2023

Excellent Service. Will definitely continue bringing truck back for all my services on a regular basis. More

by curtis.cabaniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, John
Jul 14, 2023 -

curtis.cabaniss responded

Great Service.

Jul 15, 2023 -

Ira Ford Saco responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 11, 2023

I got an appointment quickly and the cost was as quoted. Keith took great care of me. More

by mishaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 28, 2023 -

Ira Ford Saco responded

We're glad to hear you enjoyed your visit.

July 11, 2023

Vehicle was taken on time and completed prior to the time given me - what more could you ask. More

by John P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Jul 28, 2023 -

Ira Ford Saco responded

We appreciate your positive review about your recent experience with us!

July 07, 2023

Thet took twice the time they stated and didnt pay attention to what I asked for. The job was not finished. More

by Peter Barclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herb
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