Ira Ford Saco

Prime Ford and Matthew did an excellent job in resolving my issues in a timely manner. I highly recommend Prime Ford for all your service needs! my issues in a timely manner. I highly recommend Prime Ford for all your service needs! More

Michelle in service , completed all my concerns in a polite and professional manner ! Always look to Prime for my vehicle repairs , knowing they do the jobs right ! Thank -You Michelle and service techs polite and professional manner ! Always look to Prime for my vehicle repairs , knowing they do the jobs right ! Thank -You Michelle and service techs @ More

Beware of turning in your end lease at this dealership if you are not purchasing/leasing another from them! Not a part of Ford Credits requirements, this dealership requires you to pay any outstanding balanc you are not purchasing/leasing another from them! Not a part of Ford Credits requirements, this dealership requires you to pay any outstanding balance and a disposition fee to THE DEALERSHIP, when in fact Ford Credit will tell you that is not necessary as you will receive a final bill to be paid to Ford Credit, your financing company directly. We will never purchase another vehicle here. Had absolutely no problem turning it in at another Ford Dealership. More

If I could give this dealership 10 stars I would.. I am 55 and have bought about 25 vehicles over the course of my adult life. This is the first time I have bought a vehicle without an argument over paymen 55 and have bought about 25 vehicles over the course of my adult life. This is the first time I have bought a vehicle without an argument over payment, price, warranty... literally no hassle at all.. Within the first week I was back at the dealership with a small issue and was met with nothing but respect and accommodation.. I will absolutely go back there to purchase a vehicle. Sales! Service! Finance! every person I talked to was 100% on their game.. Thank you to the team at Prime Ford for making this unexpected purchase so much better for me.. I appreciate every one of you!! More

I could not be more dissatisfied with the ethics/morals of a company. I was interested in a vehicle and made an appointment to take a day off from work and drive 2 hours both ways to see a truck. I told of a company. I was interested in a vehicle and made an appointment to take a day off from work and drive 2 hours both ways to see a truck. I told them what I had for a trade and what I would take for it. I specifically mentioned that I got a lowball trade offer from another dealer and what it was. I was told 'come down, it is the end of the month and I am sure we can make it work'. I should note the difference in the lowball offer and what I wanted was $1500. That's it. I get to the dealership, take the vehicle for a test drive, told them let's talk numbers and....they make me sit for 20 minutes while they secretly talk in plain view only to come back and offer me $500 under what I told them the lowball offer was. I need to make it clear that I told them I wanted 10k minimum (they told me I could get 13k if I sold it outright) in order for me to waste my vacation time, 4 hours traveling and gas. They lied to get me to travel all that way and then held tight. They also would not budge $1 off the price of the truck. These people are dirty. More

Excellent communication, no pressure. Salesman made every effort to complete the transaction with as little complications as possible. The experience was as good as it gets. effort to complete the transaction with as little complications as possible. The experience was as good as it gets. More

Customer service was fantastic Rebecca Is knowledgeable and professional. I really appreciate the extra effort and dedication to ensuring that my concerns were met and that my vehicle is in good hands. It and professional. I really appreciate the extra effort and dedication to ensuring that my concerns were met and that my vehicle is in good hands. It was a pleasure working with her and I’ll be back again More

I had efficient and safe service appointment. My inspection, oil change and tire rotation was completed in timely manner. The service department were friendly and helpful while maintaining safe CDC inspection, oil change and tire rotation was completed in timely manner. The service department were friendly and helpful while maintaining safe CDC practices. More

One of the best dealerships, they always working hard to find the right car for their customers. On this days they are sanitized every thing after each customer. find the right car for their customers. On this days they are sanitized every thing after each customer. More

The guys at Prime were excellent. Even during these crazy times the whole experience from start to finish went smoothly. I'm very happy with my new vehicle. crazy times the whole experience from start to finish went smoothly. I'm very happy with my new vehicle. More