Back

Ira Ford Saco

Saco, ME

4.6
406 Reviews

857 Portland Rd

Saco, ME

04072

Directions

By Type

Showing 406 reviews

August 06, 2023

The service department was great got me in for repairs the next day. Other dealers were telling me 2 weeks or more More

by Robert.pilato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Aug 14, 2023 -

Ira Ford Saco responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 05, 2023

So, my previous experiences with Ira Ford Service Department had been negative. With either scheduling errors, rude workers and a loaner car that smelled of cigarette smoke so badly that I had to dri More

by KateL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I’m awful at names
Aug 14, 2023 -

Ira Ford Saco responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 03, 2023

Made service appointment online. Smooth take-in at the dealership. Work completed in the predicted time at a reasonable price. More

by jbg04064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris? and Jeff?
Aug 30, 2023 -

Ira Ford Saco responded

Thank you for the Five Star review and for choosing Ira Ford Saco. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 01, 2023

Excellent fast friendly service, always easy working with the service department here. Three more words. More

by Champrdery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb?
Aug 03, 2023 -

Ira Ford Saco responded

We are glad we could help!

July 31, 2023

Vehicle was serviced as promised. Vehicle inspection was completed as requested with explanations made in good concise fashion. More

by rstogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Aug 02, 2023 -

Ira Ford Saco responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 31, 2023

Great place to have your vehicle serviced. Super friendly staff. The only place to bring your Ford. More

by marcelocvaz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Zammuto
Aug 02, 2023 -

Ira Ford Saco responded

Thank you for being our customer, we appreciate your kind words!

July 31, 2023

My wife bought a 2020 F150 in march and we have been having a vibration issue since we got the truck took it in to service twice and it’s the same issue up to today. Spoke to several people in service a More

by kimani465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names
July 25, 2023

I tried three times to get a recall repair done on the windshield of my Transit Connect. The first two times I was promised a call back to schedule when their glass specialist was on site. No call back. More

by Seholt
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 30, 2023 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the inconvenience and frustration you experienced with the recall repair on your windshield. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. David Blanchard General Manager dblanchard@irafordsaco.com

July 19, 2023

Friendly, professional service department. Was really impressed with their work and communication. Highly recommend them. More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Jul 24, 2023 -

Ira Ford Saco responded

We are thrilled that you had a pleasant service visit!

July 17, 2023

My service visit was completed on time in a professional manner. Quick and easy-I will come back again next time. More

by mhharmon2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stayte
Aug 14, 2023 -

Ira Ford Saco responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

...
16
...