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Ira Ford Saco

Saco, ME

Overview
Reviews
Vehicles
4.6
406 Reviews
Call Dealership (207) 209-2049
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857 Portland Rd

Saco, ME

04072

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Showing 406 reviews

November 07, 2023

Jesse, our service manager at Ira, was fantastic when our 2019 MKC was in for regular service. It was one of the best service experiences I have had in 45 years of driving many makes and models, from domes More

by TKS52016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Nov 09, 2023 -

Ira Ford Saco responded

It's fantastic to hear that you had an exceptional experience and that Jesse provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Team provided quick and thorough service and prompt attention to the latest recalls while clearly communicating the work and the time needed to complete it. Thank you! More

by JMWright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Nov 07, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a thorough and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

I’ve had my vehicles serviced there many times. Work is always prompt, and the staff is always professional More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Alexander
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Nov 03, 2023 -

Ira Ford Saco responded

It's great to hear that you've had positive experiences with Ira Ford in Saco for your vehicle servicing. Prompt service and a professional staff are important factors in providing a satisfying customer experience. Thank you for your business!

November 02, 2023

My service guy was terrific. No xx and was spot on with the time it would take and finished with an excellent price. It pays to desk with guys that have experience. More

by Martyduggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
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November 02, 2023

Jesse was a tremendous help today helping with setting up my service and answering all the questions I had regarding maintenance and the service I paid for. More

by jhawkor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Natasha
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Nov 04, 2023 -

Ira Ford Saco responded

It's fantastic to hear that you had a great experience and that Jesse provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

The service department personnel are very professional, personable and make sure any questions you have are answered along with making sure you fully understand any billing. More

by Sebagopainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Report | Print
Nov 02, 2023 -

Ira Ford Saco responded

It's wonderful to hear that the service department personnel are professional and personable and take the time to answer your questions while ensuring that you understand the billing. Effective and transparent communication is crucial for a positive service experience. Your positive feedback is greatly appreciated!

October 26, 2023

Great service and staff! They got my vehicle in on short notice and even added a few services without adding a long wait time. Thank you! More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson
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Nov 02, 2023 -

Ira Ford Saco responded

It's great to hear that you received great service and that the staff accommodated your short-notice request, even adding extra services without causing a significant delay. Providing such flexibility can greatly enhance the overall service experience. Your positive feedback is much appreciated!

October 25, 2023

Great service great team! Always do right by me and that keeps me coming back! More

by mvoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Zammuto
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Oct 31, 2023 -

Ira Ford Saco responded

It's wonderful to hear that you consistently receive great service from a great team and that we always do right by you. Building trust and providing excellent service is a key factor in customer loyalty. Your satisfaction is important.

October 21, 2023

So very impressed with this Ford Dealer! They were able to take May car in tight away! The other dealer gave me an appointment two weeks out! I have found a new dealer for my next purchase! More

by hirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Oct 24, 2023 -

Ira Ford Saco responded

It's wonderful to hear that you had a positive experience with Ira Ford in Saco. Getting your car in right away and providing better appointment options can make a big difference in customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

Fantastic service and service manager. He went above and beyond to get us back home! More

by Tmtshub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb, Service Manager
Report | Print
Oct 12, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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