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Ira Ford Saco

Saco, ME

Overview
Reviews
Vehicles
4.7
431 Reviews
Call Dealership (207) 209-2049
View Awards

857 Portland Rd

Saco, ME

04072

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Showing 431 reviews

January 25, 2024

The quote was reasonable and the service was great. I appreciate the friendly service and atmosphere! More

by Hja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Jan 26, 2024 -

Ira Ford Saco responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 18, 2024

Great to accommodate my last minute add ons. Truck was in for an undercoat and they had the parts available to install while my truck was getting the undercoat done. So I was able to get a cou More

by codemun14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Jan 21, 2024 -

Ira Ford Saco responded

We're pleased to hear that we could accommodate your last-minute add-ons and that you had a positive experience at Ira Ford Saco. It's great that you were able to efficiently address multiple tasks during the same visit, such as getting the undercoat and installing the available parts for your truck. We appreciate your business and look forward to serving you in the future.

January 17, 2024

I had concerns with how my new f250 was handling. I called the service department and made an appointment for a front end alignment. When finished we went over the results. I was pleased with how qui More

by Slim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Report | Print
Jan 21, 2024 -

Ira Ford Saco responded

We're glad to hear that your concerns with how your new F250 was handling were addressed promptly and professionally by the service department. It's great that the service representative was friendly, and you had a positive overall customer experience. Thank you for choosing our service department, and we look forward to serving you again! Safe travels!

January 16, 2024

Everyone was friendly and took the time to go over the service I was there for. More

by bradyc3177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stayte
Report | Print
Jan 17, 2024 -

Ira Ford Saco responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Was very happy , excellent service , vehicle was ready when was promised clean and repaired correctly More

by Wilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morrison
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Jan 03, 2024 -

Ira Ford Saco responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Ira Ford Saco sales and service crew are amazing! I live an hour away but I will make the trip because they are just awesome. They are patient and kind and they will work with you through anything. I More

by Lisajmiles7980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy, Kyle, and Keith
Report | Print
Jan 03, 2024 -

Ira Ford Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 29, 2023

Herb is always helpful, friendly, and considerate of customers time. The service department has provided a great experience every time visit. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson
Report | Print
Jan 03, 2024 -

Ira Ford Saco responded

It's fantastic to hear that you had a great experience and that Herb provided helpful, and friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Part ordered in August on call. I stopped buy in Dec. part arrived no call from dealer More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts and serivce departments
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Dec 29, 2023 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the lack of communication on the arrival of the part of your vehicle. I would like an opportunity to fix this and to earn your business, please contact me at (207) 571-5041. I look forward to speaking with you. David Blanchard, General Manager

December 27, 2023

Never had a bad experience! ’ Prompt and thorough. Herb at the service counter always kept me in the loop. Never a surprise when i picked my vehicle up!! Ten stars!! More

by cguay34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl, Herb
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Dec 28, 2023 -

Ira Ford Saco responded

That's fantastic to hear! It's wonderful that Herb at the service counter kept you well-informed throughout the process. Having no surprises when picking up your vehicle is a testament to our communication and reliability. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Keith and the service crew were very great. Keith kept me an updated and informed the entire time. They know their Fords. I use them every time. More

by Glo5gmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, assigned mechanic
Report | Print
Dec 22, 2023 -

Ira Ford Saco responded

It's fantastic to hear about your positive experience with Keith and the service crew for your Ford! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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